Help Desk jobs

Tallahassee, Florida

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Yesterday

BRIEF DESCRIPTION OF DUTIES: This is a technical and customer service-oriented position that involves: Providing First Level contact and resolution for all users with hardware, software, and application problems. Resolve as many user-reported problems as expertise permits, using available tools and following procedures and policies for the handling of support cases. Analyze, resolve, and document hardware, software, and communication problems using technical troubleshooting processes to limit do

Sponsored

Full-time

40,000 - 50,000

Help Desk

Frisco, Texas

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Today

Job Title: ATM Help Desk & ATM InstallsLocation: Frisco, TX Job Type: W2/Fulltime with Infinite Computer Solutions Job Description: Monitors and troubleshoots Cash related outages and escalating to proper vendors and teams. Initiates and receives calls to and from ATM Vendors, Clients, Data centers, ATM service companies and Bank IT to resolve incidents. Researches and investigates customer inquiries related to ATMs. Documents reported issues, troubleshooting steps, and actions taken. Follow

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Full-time

Depends on Experience

IS Technician - Helpdesk/Field Support

Hybrid in Davie, Florida

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Today

Job Title: IS Technician - Helpdesk/Field Support Duration: 3 months Location: Cooper City, FL 33330 *mileage reimbursement at 72 cents per mile* Location: We need someone residing in Broward & Dade County, from Deerfield to Miami. (Please no resumes outside of these counties)They must have a reliable vehicle that can hold a printer and few other parts, nothing excessive. (a two-seater will NOT work)They could service client stores anywhere between Broward County and Dade County (Deerfield, FL t

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Contract

$19 - $19

Oracle HR Help Desk Implementation Specialist

Pittsburgh, Pennsylvania

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19d ago

Immediate need for a talented Oracle HR Help Desk Implementation Specialist . This is a 06-12+ Months Contract opportunity with long-term potential and is located in Pittsburgh, PA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:26-20349 Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: L

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Contract

$60 - $65

Helpdesk Analyst

Philadelphia, Pennsylvania

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13d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Third Party, Contract

$35 - $40

Help desk

North Carolina

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Today

Help Desk Contract To Hire 100% onsite, Raleigh, local candidates W2: $25/hr (max) To assist the Information Technology Department in maintaining and supporting technological systems within the corporate office and associaed properties. To provide remote back office and high speed internet system support and troubleshooting for new and existing hotel properties. RESPONSIBILITIES: Maintain and support Corporate office computer network and users. Provide help desk support for corporate office and

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Contract

Helpdesk Engineer

Atlanta, Georgia

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Today

Location: Atlanta, GA Salary: $50,000.00 USD Annually - $55,000.00 USD Annually Description: A Medical company located in Atlanta is looking for a hybrid Helpdesk Engineer to join their growing organization. A company that is a leader in its field is looking for a Helpdesk Engineer with 1+ years of experience. In this role you will be working in a team environment directly with clients and internal staff on new projects, site reviews and ongoing support. The right candidate will have experienc

Contract

USD 50,000.00 - 55,000.00 per year

Help Desk Technician

Rochester, New York

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Today

Help Desk Technician - Level 1 Location: Rochester, NY | On-Site About the Role A Rochester-based organization is looking for a Level 1 Help Desk Technician to join a small, high-volume support team. This is a great opportunity to build your IT career with exposure to both help desk and infrastructure environments. You'll start with some cross-training in an infrastructure environment before settling into your primary role, giving you broader IT exposure than a typical help desk position. Shift

Full-time

USD 24.00 - 28.00 per hour

Entry-Level Help Desk Technician

Honolulu, Hawaii

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13d ago

Contract | Onsite | Honolulu, HI Oxford Solutions is working with a client seeking an Entry-Level Help Desk Technician for an onsite contract role in Honolulu, HI. This is a great opportunity for a recent college graduate or early-career IT professional with less than one year of experience who is looking to build hands-on help desk experience. The ideal candidate will be eager to learn, dependable, proactive, and comfortable being mentored by more senior IT staff. Responsibilities Provide basic

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Contract

$22 - $25

IT Help Desk Specialist (Tier II)

Washington, District of Columbia

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Today

Position Title: IT Help Desk Specialist (Tier II) Location: Washington, DC 20515 Project Duration: Long Term Contract Key Responsibilities: Image, configure, and deploy Windows desktops, macOS systems, and mobile devices against security baselines; register and validate assets in inventory. Install, patch, and troubleshoot hardware, software, and peripherals across Windows and macOS, maintaining compliance with Zero Trust / Defense-in-Depth standards. Enroll and manage mobile devices (iOS, An

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Contract

Help Desk Analyst

Hybrid in Newport, South Carolina

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15d ago

Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. Maintain a working knowledge of Help Desk and IT Operations procedures. Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users. Knowledge of Microsoft Windows Server, Active Direct

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Third Party, Contract

Depends on Experience

Help Desk Technician

Hickory, North Carolina

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Today

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in personTroubleshoot co

Full-time

Help Desk Technician

Charlotte, North Carolina

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Today

Full-time

Help Desk Technician

Statesville, North Carolina

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Today

Full-time

Help Desk Analyst

Hybrid in Nashville, Tennessee

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Yesterday

Job ID: TN-7) Onsite/Local Service/Help Desk Analyst with Call Center, Active Directory, iOS, Cisco WebEx, VPN, LTE, Wifi, MSRA, RDP, Webex, ServiceNow experience Location: Nashville, TN (TN DOT) Duration: 12 Months Skills: IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting Server Print Queue, and local Queues Active Directory Management Able to navigate Different OUs Abl

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Third Party, Contract

Depends on Experience

Helpdesk Support

Nashville, Tennessee

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Today

Helpdesk Support Location: Nashville, TN Salary Range: $55k to $69k Job SummaryThe Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRespond to customer inquiries

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Full-time

$55,000 - $69,000

Help Desk -II

Hybrid in Madison, Wisconsin

•

Yesterday

POSITION SUMMARY: Working under supervision of the Business Office Manager of the Bureau of Information Technology Services (BITS), this position is primarily responsible for full lifecycle management of all of DHS IT hardware assets. This position is responsible for ensuring the recovery of all assets identified as DHS IT hardware assets. Using the data from the annual IT hardware inventory, this position will assist with the development, implementation, and completion of the annual PC replacem

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Full-time

20 - 25

Service Desk/Help Desk/Desktop Support

Houston, Texas

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Today

Responsibilities & Qualifications Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process.Follow-up/ update ticket for every call to ensure timely closure.Call and Ticket ownership, drive to resolution and communication with customer.Perform Incident Management Life Cycle Process, starting with Incident Logging to Call Closure and customer satisfaction survey.Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team a

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Contract

$15 - $20

Help Desk -II

Hybrid in Madison, Wisconsin

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5d ago

KNOWLEDGE / SKILLS / ABILITIES: Working knowledge of IT services and environment in an enterprise setting. Ability to lift 20 lbs. periodically throughout the day. Ability to communicate in a clear, concise manner with customers/end-users of varying technical levels, both verbally and in writing. Strong communication skills with a proven ability to understand key concepts and communicate with technical staff, business stakeholders and senior leaders. Highly proficient with IT Asset Management Sy

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Contract

30 - 31

Help Desk Analyst

Scottsdale, Arizona

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Today

Location: Scottsdale, AZ Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: Our large, FINTECH client is currently seeking a Help Desk Analyst (Contract/5 days/week) in Malvern, PA for a 3 Month Contract to support onboarding. Heavy focus on customer service skills. Responsibilities: Help Desk Analyst provides support to end users for computer, application, system, device, access and hardware issues.Identifies, researches and resolves the most complex technical problems.Help Desk Ana

Contract

USD 20.00 - 23.00 per hour

HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH)

Conyers, Georgia

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Today

Title: HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

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Contract

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