Help Desk jobs | Dice.com

Salt Lake City, Utah

•

Today

Job#: 3045648 Job Description: Help Desk Location: Salt Lake City, Utah (Hybrid) Role Overview As a Level 1 Help Desk Technician, you will provide technical support to an internal retail team. The role involves using a ticketing system to manage and resolve customer tickets, ensuring a high level of customer satisfaction. This position offers an opportunity to join and grow within the organization. Key Responsibilities Utilize ServiceNow for ticket management and resolution tracking.Handle a

Easy Apply

Full-time

$21 - $21 per hour

IT Help Desk Technician I

Glendale, California

•

Today

Join an established, yet growing company // tremendous stability and growth within the team This Jobot Job is hosted by: Lincoln Sprague Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $23 - $25 per hour A bit about us: We are an established manufacturers in Southern California, with both a local and global presence. We've been experiencing steady growth year-over-year and looking to add another individual to our Help Desk Team. With over 5

Full-time

USD 23.00 - 25.00 per hour

IT Help Desk Technician I

Pasadena, California

•

Today

Full-time

USD 23.00 - 25.00 per hour

Helpdesk Analyst

Philadelphia, Pennsylvania

•

5d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

Easy Apply

Contract, Third Party

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

•

13d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

Easy Apply

Third Party, Contract

Depends on Experience

Helpdesk Support - 3rd Shift

Columbia, South Carolina

•

4d ago

Hansen Talent Group is seeking a Helpdesk Support Technician to support after-hours operations for a large IT institute in the greater Columbia, SC area. The ideal candidate is able to work 5:30PM - 7AM EST and interested in growing and learning as an IT Professional within an enterprise setting. The Helpdesk Support Technician will be responsible for providing end-user support and monitoring system/network logs to identify any potential performance issues and support incident management effort

Easy Apply

Full-time, Third Party

Depends on Experience

Urgent Role: Help Desk Analyst-Video Support: London, Ohio.

London, Ohio

•

Today

Title/Role: Urgent Role: Help Desk Analyst 2-Video Support/ HD2 Work Location:Onsite JD: Job will be in person working in London, Ohio. equipment supplied Video Support Specialist Education: Preferred Education:4-year college degree Years of Relevant Experience:2 years Key Skills: Process and schedule for videoconference requestsand manage otherissues via telephone and email.Last year we scheduled over 12,000 conferences. Utilize Microsoft O365 Assist with day-to-day managem

Easy Apply

Third Party, Contract

Depends on Experience

It Helpdesk Supervisor

McLean, Virginia

•

Today

The Support Services Supervisor is responsible for the day-to-day supervision and coordination of customer support operations serving internal and external customers, including technology service desk functions. This role oversees staff performance, service quality, ticket and call management, escalations, training, and knowledge management to ensure timely and effective customer support. The position provides hands-on leadership to the support team, monitors service activity and performance, ad

Easy Apply

Full-time

Depends on Experience

Service Desk-Helpdesk

Phoenix, Arizona

•

Today

Location: Phoenix, AZ Salary: $18.00 USD Hourly - $22.00 USD Hourly Description: Title: Service Desk-Helpdesk Location: Downtown, Phoenix Onsite: Yes, 5 Days Can go full time: yes Rate: 18-22/hr Contact: Brian Merin; ; The Role: Our client is seeking a Service Desk Technician to join their IT Support team. This is an excellent opportunity for someone who enjoys helping people, solving technical issues, and delivering exceptional customer service. The ideal candidate can confidently support

Full-time

USD 18.00 - 22.00 per hour

Help Desk / User Outreach Analyst

Hybrid in Charlotte, North Carolina

•

4d ago

We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within SMBC AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS s

Easy Apply

Contract

Depends on Experience

Help Desk Specialist

Carson City, Nevada

•

11d ago

Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance. ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency which would be a great opportunity for someone with experience in IT support operations and technical troubleshooting looking to further their career in information technology services. Provide tier-one technic

Easy Apply

Contract

18 - 22

Help Desk Analyst

Quantico, Virginia

•

4d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

Easy Apply

Full-time

25 - 30

Help Desk Analyst

Philadelphia, Pennsylvania

•

Yesterday

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

Easy Apply

Contract

Depends on Experience

Help Desk Specialist

Washington, District of Columbia

•

8d ago

The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports Districts mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, prin

Easy Apply

Contract

Depends on Experience

IT Helpdesk Specialist-Hardware

Houston, Texas

•

9d ago

IT Support SpecialistPosition Type: Contract with potential for Contract-to-HireWork Arrangement: Onsite We are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and supporting a variety of technology and mobile devices. The ideal candidate will have a solid general technology background, st

Easy Apply

Contract

Depends on Experience

EMR Help Desk

Remote

•

5d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

Easy Apply

Contract

16 - 18

Help Desk Analyst ~ Local to Ohio

Remote

•

20d ago

Client Name: State of OHIO - DCY - Help Desk Analyst 1/ HDA1 (808942) Role: Help Desk Analyst Remote Interviews via Teams No New Submittals After: 08/12/2026 The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1

Easy Apply

Contract, Third Party

Depends on Experience

Helpdesk

Manassas, Virginia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Customer Service, Microsoft Windows, Teamwork Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Helpdesk At GDIT, people are our differentiators. As a Help Desk Technician, you will help ensure t

Full-time

USD 70,550.00 - 95,450.00 per year

Help Desk Analyst

Trenton, New Jersey

•

Today

Company Description Job Description Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC procedures and system will be provided. Engagement wi

Full-time

Help Desk Lead

Montgomery, Alabama

•

Today

Overview Bluewater Federal is looking for a Help Desk Lead to support the USAF at Maxwell AFB. The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations. Responsibilities Manage Level I, II, and help desk support for all BMx systems.Oversee ticket intake, triage, escalation, and queue performance.Monitor response-time compliance and o

Full-time