Help Desk Jobs in Chicago, IL

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Helpdesk Technician I

Stefanini

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

EHR Helpdesk Analyst 2nd Shift

Sage Group

Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

EHR Helpdesk Analyst 3rd Shift

V-Soft Consulting Group, Inc

Remote

Contract

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient

Desktop Support Technician

CIMA

Chicago, Illinois, USA

Contract

W2 Only No C2C or third-party submissions will be accepted. Job Title: Desktop Support Technician (Junior Level) Reports To: IT Support Lead or Director of Technology Location: Chicago, IL - Hybrid Role Position Summary CIMA Consulting Group seeks a reliable and detail-oriented Desktop Support Technician to provide direct, hands-on support for end-user technology and select building systems. This role involves setting up and maintaining desktops, laptops, and mobile devices, as well as basic su

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Manager, Branch Operations Support

Medline Industries, LP

Remote or Chicago, Illinois, USA

Full-time

Job Summary Medline is looking for a Manager on our Branch Engineering Support team. The position is responsible for overseeing our branch support engineering team. This role includes leadership assisting problem management team with RCA investigations, escalations from level 2 logistics helpdesk, backups for vendor support and automation control system support. The manager will also ensure timely resolution of issues and stakeholder communications while fostering innovation and aligning IT str

Network/Systems Administrator 1 (2nd Shift Sun-Wed)

GovCIO

Illinois, USA

Full-time

Overview GovCIO is looking for a Network/Systems Administrator onsite in Hines, IL (2nd Shift Sun-Wed). Responsibilities We are looking for a qualified network engineer to support the Network Edge Operations team. You will work with a team of network engineers / administrators dedicated to serving this nations Veterans. The Network Edge Operations team is staffed 24/7/365 to maintain and analyze large, diversified networks comprised of enterprise grade networking equipment from a diverse set

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

SAP Database Administrator - Herndon, VA (Remote)

XFORIA Inc

Remote

Contract

Role : SAP Database Administrator T4 Project location : Herndon, VA (Remote) - Travel may be required to VA once a quarter Job Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support.Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recommendations t

Lead Cyber Security Engineer

Resourcesoft, Inc.

Hammond, Indiana, USA

Contract

Requirements: 5 or more years of cybersecurity experience in systems administration and threat mitigation. Proficiency in Sumo Logic or similar SIEM platforms. Experience with Tenable.io or comparable vulnerability management tools. Experience in interpreting penetration test results and coordinating remediation efforts. Experience with managing cybersecurity tools within a hybrid IT environment. Experience in endpoint and password security protocols across enterprise setups. Strong communicatio

Application Support Administrator

Marsh & McLennan Companies

Remote or White Plains, New York, USA

Full-time

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee healt

SAP FM Analyst

Sagatianz Inc

Remote

Contract

Required Skills: 10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, ma

SAP Analyst FM

Hirekeyz

Remote

Contract

Role: SAP Analyst FM Location: Remote Duration: Long Term Contract Job Summary: The Senior FM Consultant provides expert level business process guidance on the Navy ERP s SAP requirements and design. They design and configure business processes in SAP FM to automate the management and external reporting of general ledger, accounts receivable, accounts payable, and cash management; manage posting periods and period end closing; and to enable open and integrated data flow between financial accoun

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg