Help Desk Jobs in Raleigh, NC

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Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

Desktop Support Specialist

DataStaff, Inc.

Raleigh, North Carolina, USA

Contract

DataStaff, Inc is in need of a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients located in Raleigh, NC. *This position is hybrid. *State wide travel required. Responsibilities Help support the high number of telephone requests/incidents required for the statewide effortsProactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.Takes ownership of customer problems and works with

Help Desk Technician

Nightwing

Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Telephony Specialist - HYBRID

Chandra Technologies, Inc.

Raleigh, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: This position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. NCDIT-Transportation is seeking a resource for a 12-month engagement to work with the Network Services Team. Network Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prior

Desktop Support Technician

The Select Group

Morrisville, North Carolina, USA

Full-time

Desktop Support Technician - ONSITE (Chapel Hill, NC) The Select Group is hiring a Desktop Support Technician to join the team at one of our healthcare clients who is need of help desk contractors to support their surgical tower in Chapel Hill post go-live. The customer is a large health system located in North Carolina. Someone joining this team as a desktop technician consultant will be responsible for going into the newly opened surgical tower to help work on and deploy workstations, monito

Proton System Administrator

The Reynolds and Reynolds Company

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Helpdesk Technician I

Stefanini

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas

Helpdesk Technician I

Stefanini

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

End User Support Analyst

Kforce Technology Staffing

Raleigh, North Carolina, USA

Contract

RESPONSIBILITIES: Kforce has a client in Raleigh, NC that is looking for an End User Support Analyst to support a Windows refresh project. Overview: * Provides advanced level telephone and on-site end-user support for hardware installations and software applications * Uses knowledge and experience to perform a variety of tasks requiring in-depth analysis and evaluation in making decisions and recommending solutions * Extensive contact with internal customers is required to identify, research, a

NCDOT-Specialist- Mid Level

Apex Systems

Raleigh, North Carolina, USA

Full-time

Job#: 2081405 Job Description: Apex Systems is currently hiring for ArcGIS Helpdesk Associate with a reputable client they support. Location: 100% remote Pay Rate: $25-$30/hr W2 Engagement Type: Contract Short Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months Complete Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and te

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

EHR Helpdesk Analyst 2nd Shift

Sage Group

Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Telecom Specialist

Rose International

Raleigh, North Carolina, USA

Full-time

Date Posted: 07/21/2025 Hiring Organization: Rose International Position Number: 485763 Industry: Government/Staffing Job Title: Telecom Specialist Job Location: Raleigh, NC, USA, 27610 Work Model: Hybrid Work Model Details: Hybrid work schedule as per client Shift: 9am to 5 pm Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 13 Min Hourly Rate($): 45.00 Max Hourly Rate($): 50.00 Must Have Skills/Attributes: Documentation, Network Support, ServiceNow, ServiceN

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

Telephony Field Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Top Skills' Details 1. Experience w/ Analog and Digital telephony solutions 2. Experience utilizing ServiceNow for ticket & incident requests 3. Valid Driver's License and reliable transportation and willingness to travel within all of NC (mileage reimbursed) Description Our client is seeking a resource for a 12-month engagement to work with the Network Services Team. Network Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem servic

Telecom Technician

Innosoul inc

Raleigh, North Carolina, USA

Third Party, Contract

Job ID: NC-768031 Hybrid/Local Telecom Technician with ServiceNow, user management, lines installation/configuration and security experience Location: Raleigh, NC (NCDOT)Duration: 12 MonthsInterview : In Person Only**STATEWIDE TRAVEL REQUIREDThis position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. Skills: Serves as the primary contact and an escalation contact for DOT telephony services. Required 7 Yea

Telecom Technician

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-0725) Hybrid/Local Telecom Technician with ServiceNow, user management, lines installation/configuration and security experience Location: Raleigh, NC (NCDOT) Duration: 12 Months Interview : In Person Only **STATEWIDE TRAVEL REQUIRED** This position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. Skills: Serves as the primary contact and an escalation contact for DOT telephony services. Required 7

ISP Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware