Help desk Technician Jobs in Austin, TX

Refine Results
1 - 20 of 114 Jobs

Helpdesk Analyst - Austin- Onsite

The HT Group

•

Austin, Texas, USA

Full-time

Overview: This position is 100% onsite at the client office in South Austin. The HT Group is partnering with a top company in the Austin area that develops software for businesses to help manage their networks, systems, and IT infrastructure. We are in search of a dedicated Helpdesk Analyst, who will be responsible for supporting internal users, troubleshooting network problems and assisting with the operational duties of team management. Will work with customers to determine and resolve proble
Easy Apply
Posted 8 days ago | Updated 19 hours ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

•

Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
Easy Apply
Posted 4 days ago | Updated 2 hours ago

Help Desk and Operations (Need local to TX)

Conquest Consulting

•

Austin, Texas, USA

Contract

Job Title: Help Desk and Operations/Instructor Trainer Location : Austin TX (Hybrid)Wed and ThurDuration : 12+ Months possibility to extend On site work: Wed and ThurRemote work: Mon, Tues and Fri Minimum Requirements:5 Minimum 5 to 8 years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc. Preferred Skills:(Optional)8 Years of expereince in Develop curriculum and lead trainin
Easy Apply
Posted 1 day ago | Updated 1 day ago

Field Service Lead

Luna Data Solutions, Inc.

•

Austin, Texas, USA

Contract

We are currently hiring a Field Service Lead for a long term contract located in the Dallas Ft. Worth area The ideal candidate must have an experience as a Team Lead, Manager, or other Leadership position. This position requires at least 3 days onsite in one of the locations listed below. If selected, your duties and responsibilities associated with this position will include, but not be limited to, the following: Performing planning, organizing, staffing, leading, and disciplinary actions.Servi
Easy Apply
Posted 15 days ago

Lab Tech Engineer

Xoriant Corporation

•

Austin, Texas, USA

Contract

Hi, This is Himanshu from Xoriant, sharing the below job description for one of our open requirements, please have a look and let me know your valuable feedback along with your updated resume and best time to reach you. Job Position: Lab Tech Engineer Job Location: Austin, TX Job Duration: 12+ Months Contract Job Description: As a Lab Tech Engineer, you will be a part of an Infrastructure team working on building, maintaining, and improving the laboratory infrastructure that supports the validat
Easy Apply
Posted 32 days ago | Updated 1 day ago

Product Support Analyst

ArnAmy, Inc.

•

Austin, Texas, USA

Contract, Third Party

Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
Easy Apply
Posted 15 days ago

Field Service Technician

SHI International Corporation

•

Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that reports to customer's headquarters on a daily basis and requires travel to customer's satellite sites. The Field Service Technician can expect repair tickets to be assigned daily. The Field Service Technician will then schedule service with the end user and travel to the site to resolve the hardware and software issues. Work hours are Monday th
Posted 5 days ago | Updated 3 hours ago

Global Store Support Helpdesk Coordinator

Apple, Inc.

•

Austin, Texas, USA

Full-time

Summary The Global Store Support (GSS) Helpdesk Coordinator is responsible for removing obstacles to the smooth operation of Retail stores by rapidly responding to escalated tickets, ensuring that we meet our goal of providing Apple customers with an industry-leading, extraordinary experience. In particular, the Coordinator is responsible for providing our Retail teams with excellent customer service via telephone and email-based inquiries. Occasionally we participate in multiple simultaneous s
Posted 8 days ago | Updated 3 hours ago

Instructional Designer/Trainer

Innosoul inc

•

Austin, Texas, USA

Contract, Third Party

Job ID: TX-537400957 Hybrid/Local Instructional Designer/Trainer with curricula, job-aids, videos, COTS, RAS experience Location: Austin, TX(HHSC) Duration: 3 Months position: 1 Skills: 5 Required Minimum 5 to 8 years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc. 8 Preferred Develop curriculum and lead training workshops on a variety of data analysis software programs and
Easy Apply
Posted 5 days ago

Material Handling Device Technician

Spiceorb

•

Remote

Contract, Third Party

Job Title: Material Handling Device Technician Location: 100% Remote Duration: Long Term Contract Job Description: We are seeking a skilled Material Handling Device Technician to join our team. The ideal candidate will have experience in configuring, maintaining, and repairing material handling equipment, as well as proficiency with handheld devices, printers, and command line editing. Responsibilities: Diagnose and troubleshoot mechanical, configuration, and compatibility issues with equipment.
Easy Apply
Posted 1 day ago

Project Manager

Apex Systems

•

Austin, Texas, USA

Full-time

Job#: 2017963 Job Description: Job Type: W2 Contract to Hire Contract Length: 6 Months Location: Onsite - downtown Austin, TX If you meet below qualifications, send resume in Word format to Project Manager to assist with a technology effort of Oracle Cloud Fusion ERP (financials & HR) migration from legacy implementation In collaboration with agency procurement team and various stakeholders, manage new IT procurementsGathering requirements and developing specificationsChecking against agency
Easy Apply
Posted 53 days ago | Updated 7 hours ago

WW Retail Online Production Support Manager

Apple, Inc.

•

Austin, Texas, USA

Full-time

Summary The people here at Apple don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!The Production Support Manager will lead a team of self-starters, and will establish key operational metrics and supervise
Posted 8 days ago | Updated 3 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 15 days ago | Updated 1 day ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

•

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
Easy Apply
Posted 12 days ago

CAPPS Financials Technical Support Specialist

Allied Consultants, Inc.

•

Remote

Contract, Third Party

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced CAPPS Financials Technical Support Specialist to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cos
Easy Apply
Posted 2 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
Easy Apply
Posted 3 days ago | Updated 1 day ago

Help desk Analyst

Morph Enterprise LLC

•

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
Easy Apply
Posted 11 days ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
Easy Apply
Posted 45 days ago | Updated 5 days ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
Easy Apply
Posted 45 days ago | Updated 11 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
Easy Apply
Posted 9 days ago | Updated 3 hours ago