Help desk management Jobs

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Helpdesk Technician

TEKsystems c/o Allegis Group

•

Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 10 days ago | Updated 7 hours ago

IT Help Desk Specialist

SNI Technology

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Greeley, Colorado, USA

Full-time

Job Details SNI Technology's client located in Greeley, CO is immediately seeking to hire an IT Help Desk Specialist for an exciting, long-term contract opportunity. This temp assignment is a M-F, 40 hours per week onsite position with an expected contract duration of 12-24 months. Please note while contractors are eligible for conversion to permanent employment status following 6 months of employment, permanent hire is not guaranteed and up to our client's discretion. Help Desk Specialist - Ti
Posted 5 days ago | Updated 8 hours ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 19 hours ago

Database Analyst Associate - Helpdesk Tech - Secret Clearance - Wallops Island, VA

General Dynamics

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Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Database Analysis/Design Job Qualifications: Skills: Computer Servers, Databasing, Office Administration, Routing and Switching, System Requirements Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Database Analyst Associate - Helpdesk Tech - Secret Clearance Deliver ins
Posted 34 days ago | Updated 11 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 60+ days ago | Updated 11 hours ago

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk
Posted 30 days ago | Updated 11 hours ago

Lead Help Desk Administrator

IES Holdings, Inc.

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Tempe, Arizona, USA

Full-time

Job Summary: Under the direction of the IT Manager, the Help Desk Administrator will be responsible for a Windows domain, multiple networks, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and provide help desk support to end users Job Duties and Responsibilities: Set up and maintain basic network operations, including assembly of network hardware and provide assistance to the IT Manager. Set up personal computers and laptop
Posted 7 days ago | Updated 11 hours ago

Data Center Technician

Compucom

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Alpharetta, Georgia, USA

Contract

At Compucom Staffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking two qualified Data Center Technicians who will join our client's team onsite in Alpharetta, GA This role will be expected to work Monday through Friday, 7:00am-7:00pm. Duties and Responsibilities : Provide personal support services Build rapport and obtain problem details from h
Posted 12 days ago | Updated 7 hours ago

Senior Help Desk Technician

Contact Government Services, LLC

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San Francisco, California, USA

Full-time

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti
Posted 25 days ago | Updated 11 hours ago

Senior Help Desk Technician II

Contact Government Services, LLC

•

San Francisco, California, USA

Full-time

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu
Posted 25 days ago | Updated 11 hours ago

Help Desk Admin

Kforce Technology Staffing

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Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Admin in Houston, TX. Summary: The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: * Serve as the
Posted 19 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

•

Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T
Easy Apply
Posted 3 days ago | Updated 7 hours ago

Help Desk Analyst II

Robert Half

•

Orem, Utah, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle advanced technical support tasks, ensuring efficient resolution of escalated issues and maintaining the overall functionality of IT systems. This role offers an excellent opportunity to contribute to a dynamic IT environment while developing your expertise in system troubleshooting and user support. Responsibilities: Provide advanced technica
Easy Apply
Posted 19 days ago | Updated 7 hours ago

Helpdesk Technician

Booz Allen Hamilton

•

Arlington, Virginia, USA

Full-time

Job Number: R0221573 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 38 days ago | Updated 11 hours ago

Helpdesk Technician

Booz Allen Hamilton

•

Arlington, Virginia, USA

Full-time

Job Number: R0221585 Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implementation efforts for specific sof tware and
Posted 38 days ago | Updated 11 hours ago

Helpdesk Support Analyst

Judge Group, Inc.

•

Draper, Utah, USA

Contract

Location: Draper, UT Description: About the Role We are seeking a highly motivated and customer-focused Technical Support Specialist to join our enterprise support team. In this role, you will provide front-line technical assistance to employees across the organization, ensuring timely resolution of hardware, software, and network-related issues. You'll be part of a collaborative team that values problem-solving, continuous learning, and delivering exceptional user experiences. Responsibili
Posted 21 days ago | Updated 7 hours ago

Helpdesk Technician - Tier II - TS/SCI w. Polygraph

General Dynamics

•

Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Systems, Information Technology (IT) Systems Support, Systems Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Overview: Transform technology into opportunity as a Helpdesk Technician with
Posted 17 days ago | Updated 11 hours ago

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

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Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization
Posted 17 days ago | Updated 10 hours ago

Tier 1 Help Desk Analyst

IBM

•

State College, Pennsylvania, USA

Full-time

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and
Posted 1 day ago | Updated 11 hours ago

IT Help desk must have A+ certification

IES Holdings, Inc.

•

Tempe, Arizona, USA

Full-time

Job Summary: Under the direction of the IT Manager, the Help Desk Administrator will be responsible for a Windows domain, multiple networks, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and provide help desk support to end users Job Duties and Responsibilities: Set up and maintain basic network operations, including assembly of network hardware and provide assistance to the IT Manager. Set up personal computers and laptop
Posted 23 days ago | Updated 11 hours ago