Help desk management Jobs

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Tier 1 Help Desk - Local to PA

CSZNet, Inc

Harrisburg, Pennsylvania, USA

Third Party, Contract

Tier 1 Help Desk Location : Harrisburg, PA Duration : 12 Months Contract Interview Types: In Person Job Description Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowled

Associate Cyber Help Desk Specialist

Kforce Technology Staffing

Sierra Vista, Arizona, USA

Full-time

RESPONSIBILITIES: Kforce has a client in Sierra Vista, AZ that is seeking an Associate Cyber Help Desk Specialist. Responsibilities: * Create, modify and escalate incidents/tickets, translating user requests into logical format for use by analysts in troubleshooting * Resolve incidents/tickets in accordance with documented procedures * Perform quality assurance follow-up with customers/end users * Comply with documented processes and procedures * Provide reporting as needed * Maintain a profess

IT Help Desk Support - Orlando, FL

Lorven Technologies, Inc.

Orlando, Florida, USA

Third Party, Contract

Role: IT Help Desk Support Location: Orlando, FL Primary Responsibilities: - Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed - Follow all escalation procedures according to service level agreement - Use remote control tool (Bomgar) to assist end users when needed - Provide an accurate record of each call, in incident management tracking tool (Service Now) - Demonstrate a depth and breadth of knowledge/skills

IT Help Desk Support

GDK Services

Orlando, Florida, USA

Contract

Role: IT Help Desk Support Location: Orlando, Florida, US > Client office: 6545 Corporate Center Blvd., Suite 240 Orlando, FL 32822 Project Description: Troubleshoot corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as neededFollow all escalation procedures according to service level agreement - Use remote control tool (Bomgar) to assist end users when neededProvide an accurate record of each call, in incident management tracking tool (Se

IT Help Desk Support

Blue Signal

Louisville, Kentucky, USA

Contract

IT Help Desk Support Join a nationally recognized healthcare network in delivering top-tier technology support to internal teams. This is an exciting opportunity for a skilled IT professional passionate about resolving technical issues, improving support systems, and collaborating across departments to keep operations running smoothly. You ll be at the heart of user support solving problems, guiding users, and keeping business systems efficient and dependable. **This is a contract position. Thi

IT Help Desk Specialist

Motion Recruitment Partners, LLC

Atlanta, Georgia, USA

Full-time

Join a renowned architecture and design firm located near Colony Square in Midtown Atlanta as a full-time IT Help Desk Specialist. This is a fantastic opportunity to work with a collaborative and creative team in a fast-paced, design-centric environment. You'll be providing crucial IT support across the firm, using technologies like Microsoft Office 365, Exchange, Active Directory, Jira, and both Windows and macOS systems. This is a great opportunity to bring your IT skills into a creative, desi

Helpdesk 2nd Shift Lead

V-Soft Consulting Group, Inc

Morrisville, North Carolina, USA

Contract

Helpdesk 2nd Shift Lead Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 2nd Shift Lead for our premier client in Durham, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 Years. Proficiency with ServiceNow: 3 Years. Experience supervising or mentoring helpd

Operations / IT Help Desk Support Analyst

Robert Half

San Diego, California, USA

Contract

Description We are looking for an experienced IT Help Desk Support Analyst to join our team on a contract basis in San Diego, California. In this role, you will provide critical technical assistance to ensure the seamless operation of healthcare applications and systems. Your expertise will play a vital role in resolving technical issues, supporting end-users, and maintaining compliance with healthcare standards. Responsibilities: Diagnose and address hardware, software, and network problems wi

Helpdesk Support Advisor

Net2Source Inc.

Almont, Colorado, USA

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Title: Helpdesk Support Advisor Location: St. C

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact

Help Desk

Judge Group, Inc.

Scottsdale, Arizona, USA

Contract

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Multiple openings 1+years of experience This job will have the following responsibilities: 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures

Helpdesk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Contract

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua

Help Desk Analyst

Judge Group, Inc.

Malvern, Pennsylvania, USA

Contract

Location: Malvern, PA Salary: 23p/h Description: Our client is currently seeking a Help Desk Analyst: This role will be a long term contract to about 3 years and will be 100% onsite This job will have the following responsibilities: Handling 30+ calls per day, ticketing and logging IT responsesEscalating to proper authorities through ticketing systemMaintaining a high level of customer service Qualifications & Requirements: 6+ month with customer service through phone support Preferred e

Helpdesk

Judge Group, Inc.

Malvern, Pennsylvania, USA

Contract

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk specialist. Phone support (Leve1-2). Must have CRM skillsJob Description Provides Tier 1 & 1.5 production and non-production support of applications and databases for software. Monitors production systems for alerts, outages and system issues. Seeks continuous improvements for applications, processes, support methods and team effectiveness. Executes technical procedures to resolve production & non-production iss

Helpdesk / Technical Support Specialist (ONSITE)

Trigyn Technologies, Inc.

Baltimore, Maryland, USA

Contract, Third Party

Trigyn's direct client has a long-term need for Helpdesk Tech. Support Consultant in Baltimore, MD (ONSITE). The particulars of the position are as follows. Skills and capabilities: ? Proficient in providing helpdesk support with expertise in MS Office products, basic software troubleshooting ? Experience with imaging using various tools such as Microsoft Deployment Toolkit; Symantec Ghost, Clonezilla etc. ? Ability to troubleshoot various applications and apply fixes to images prior to deploym