Help desk management Jobs

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IT Helpdesk Support Service Specialist

Electronic Consulting Services, Inc (ECS Federal)

•

Pocatello, Idaho, USA

Full-time

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism, espionage, cyber threat
Posted 27 days ago | Updated 7 hours ago

Program Manager

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Program Manager to lead and manage the Tier 2 and Tier 3 end-user support services for the USDA Customer Experience Center (CEC). This role will oversee IT service delivery to ensure efficient support, meeting USDA's needs for customer service, incident response, change management, and hardware support. The position will be based on-site at designated USDA facilities to facilitate close collaboration and seamless service delivery. Duties & Responsi
Posted 60+ days ago | Updated 7 hours ago

Information Technology Specialist

Fluor

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Washington, District of Columbia, USA

Full-time

Job Description Active TS/SCI with Poly Required This position is providing support in multiple locations in the Northern Virginia area The Information Technology Specialist has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. Assess, maintain, support, and modify ex
Posted 30 days ago | Updated 10 hours ago

HelpDesk Analyst 2

Paramount Software Solutions, Inc

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Remote or Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie
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Posted 9 days ago | Updated 5 hours ago

Help Desk Support

Innova Solutions, Inc

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Atlanta, Georgia, USA

Contract

Innova Solutions has a client that is immediately hiring for a Help Desk Support Position Type: Full-time Contract Duration: 9+ Months Location: Atlanta, GA (Onsite) Please apply Local to Atlanta, GA candidate. As a Help Desk Support, you will: Have Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systemsHave Proficiency with imaging laptop comp
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Posted 13 days ago | Updated 13 days ago

Help Desk Analyst - Third Shift Opening

Beacon Hill

•

Madison, Wisconsin, USA

Contract

Work Schedule: Tuesday - Saturday, 12:00 AM - 8:30 AM We are seeking a Help Desk I professional to join a 24x7x365 technical support center. This is a fully on-site, third-shift position based in Madison, WI. The ideal candidate will bring a strong focus on customer service, foundational IT troubleshooting abilities, and experience working in a call center or similar support environment. In this role, you will deliver technical assistance to end users by identifying, researching, and resolving
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Posted 19 hours ago | Updated 3 hours ago

Help Desk Manager / Project Manager

LaSalle Network

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New York, New York, USA

Contract

LaSalle Network is hiring a Help Desk Manager / Project Manager for an onsite role based in New York, NY or Long Island, NY. This opportunity blends IT support leadership with project oversight to ensure the delivery of seamless network and infrastructure solutions. If you thrive at the intersection of operations and innovation, and you're ready to travel up to 30% to keep tech initiatives moving forward, this might be your next big move. Help Desk Manager / Project Manager - Networks Responsib
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Posted 12 days ago | Updated 3 hours ago

Help Desk Analyst

Atash Enterprises, LLC

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Conyers, Georgia, USA

Contract

*Call center experience REQUIRED.* MUST meet/exceed ALL required skillsUnder direct supervision, assists customers with tier one issues or forwards to second-tier support for issues beyond their subject matter expertise.LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish**MUST have call center experience.* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high v
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Posted 6 hours ago

Helpdesk Support Engineer

Q1 Technologies, Inc.

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Louisville, Kentucky, USA

Contract, Third Party

Role name - Helpdesk & Support Engineer Location - Louisville, KY 12+ Months Contract Role Description: Helpdesk & Support Competencies: Desktop Management - Infrastructure Services (IS) Thanks & Regards, Amit Kumar Sr Manager - Talent Acquisition Tel: Ext 5533 Email: Q1 Technologies, Inc.
Easy Apply
Posted 15 days ago | Updated 15 hours ago

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care
Posted 19 days ago | Updated 8 hours ago

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics Information Technology

•

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 20 days ago | Updated 21 hours ago

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

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Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and
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Posted 1 day ago | Updated 2 hours ago

Help Desk - AZ

Ledgent Technology

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Phoenix, Arizona, USA

Full-time

Position: IT Support Specialist Department: Information Technology Reports To: IT Support Desk Supervisor Location: Gilbert, AZ (fully onsite, 5 days per week) Pay: $25 - $30/hour We are seeking a motivated IT Support Specialist to join our team in Gilbert, AZ. This role involves analytical, technical, and administrative tasks related to the planning, design, and installation of personal computer systems, workstations, and servers. The successful candidate will diagnose and resolve issues re
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Posted 8 days ago | Updated 3 hours ago

Help Desk Technician

Caresoft

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Little Rock, Arkansas, USA

Contract

Title: ADPS Help Desk Technician Location: Little Rock, AR 72209 Duration: 3+ Months Short Description: The Client is looking to fill positions that will be a part of the Applications Support Team providing support, technical assistance, and advice to end users for hardware and software. POSIPOSITION SUMMARY: MOVE is the software suite/platform used to access the eCrash system. The purpose of eCrash is to report all the facts and circumstances of the motor vehicle crash accurately, consisten
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Posted 16 days ago | Updated 4 hours ago

Help Desk Support - Onsite

VIVA USA INC

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Madison, Wisconsin, USA

Contract

Title: Help Desk Support - Onsite Mandatory skills: Help Desk, Customer Service, IT Help Desk, IT customer service, IT issues, IT Troubleshooting, IT Support desk call center, Call center, Calls, Email, Technical Support, IT concepts, IT practices, IT procedure Description: This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents,
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Posted 22 hours ago

Help Desk Analyst/Trainer

Randstad Digital

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New York, New York, USA

Full-time

job summary: Here are a few options for a professional and organized job description summary for the Help Desk Analyst / Trainer role: Option 1 (Concise) We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipm
Posted 19 days ago | Updated 1 hour ago

Help Desk

Johnson Technology Systems Inc (JTSI)

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Dover, New Jersey, USA

Contract

We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be onsite at Picatinny, NJ for 3 days a Week Citizenship: Clearance: Active interim Secret Clearance or higher in JPAS Help Desk Job Description The helpdesk person monitors the Service now ticketing system for open tickets and works on the tickets as they come in.As per the SOP they have a turnaround time of 2 hours.T
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Posted 21 days ago | Updated 5 days ago

Help Desk Desktop Support Analyst

Randstad Digital

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Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca
Posted 4 days ago | Updated 1 hour ago

CSV IT Help Desk Consultant

Voto Consulting LLC

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Concord, North Carolina, USA

Contract, Third Party

Position Title: CSV / IT Help Desk Consultant Location: Concord, NC Duration: 12+ month contract Local or nearby only Job Descrption This person will be dedicated to IT infrastructure teamCSV / quality background but technically inclined (windows experience would be nice) Someone that has IT exposure in Quality and is good with computer systems / IT systemsCould be someone maybe in IT Help desk in a regulatory environment Could come from a degree in life sciences, engineering related, technical
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Posted 4 days ago

Help Desk II

Symphony Corporation

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Madison, Wisconsin, USA

Contract

Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience providing IT support in a professional setting - 3 yearsExperience working with Microsoft Office Suite - 3 yearsExperience providing Identity management administration - 3 years
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Posted 25 days ago | Updated 12 days ago