Help desk management Jobs

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ServiceNow Project Manager

Oscar Technology

•

Washington, District of Columbia, USA

Full-time

Title: ServiceNow Project Manager up to $140k *MUST HAVE PMP CERTIFICATION* Brief Description of Duties: Primary duty will be that of a Project Manager applying project management best practices, techniques and tools to ensure successful completion of assigned PC lifecycle deployments, mass surplus, and other projects. Incumbent will be required to ensure adherence to approved policies, procedures, methodologies, schedules, and standards through all phases of the Project Management Life Cycle. R
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Posted 27 days ago | Updated moments ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 13 days ago | Updated 23 hours ago

Deskside Support Manager

SNI Technology

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Colorado Springs, Colorado, USA

Contract

Job Description Title: Deskside Support Manager Location: Onsite - Colorado Springs metro Start Date: ASAP Status: contract to hire Pay Rate: $67k - $75k annually Position Purpose: The Deskside Support Manager will manage the IT Support Desk team, who are responsible for general IT Help Desk duties taking phone calls and providing desk side support. This person will be responsible for leading, organizing and managing the Help Desk Department: including hiring, training, evaluation, guidance,
Posted 60+ days ago | Updated 9 hours ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

•

Arlington, Virginia, USA

Full-time

Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program i
Posted 4 days ago | Updated 7 hours ago

HelpDesk Delivery Manager

Nagarro Inc

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New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 5 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 1 day ago | Updated 19 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 19 hours ago

Customer Support Representative

Tranzeal, Inc.

•

San Diego, California, USA

Contract

Job Title: Customer Support Representative Location: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have: Technical background and ability to learn and absorb technology quickly.Great written and verbal communication skill.Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.The ability to communicate effectively wi
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Posted 13 hours ago

Help Desk Specialist

Arena Technical Resources

•

Scott Air Force Base, Illinois, USA

Contract

Job Title: Help Desk Specialist Location: Scott Air Force Base, St. Louis, MO The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). Our client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. This team provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, confere
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Posted 1 day ago

Help Desk Support at Columbus, OH

Virtusa Corporation

•

Columbus, Ohio, USA

Full-time

Job/Skill requirement: Minimum 3+ years of Exp in Help Desk SupportExperience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.
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Posted 10 hours ago

Help Desk Support

Government Systems Technologies Inc. (GSTi)

•

Columbus, Ohio, USA

Contract

Role: Help Desk Support Location: Columbus, OH (Day 1 onsite) Contract Job/Skill requirement: Experience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.
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Posted 10 hours ago

Help Desk Technician

Allied Consultants, Inc.

•

Austin, Texas, USA

Third Party, Contract

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.
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Posted 7 days ago | Updated 18 hours ago

Help Desk Support/Helpdesk Support

Arthur Grand Technologies Inc

•

Columbus, Ohio, USA

Third Party, Contract

Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. We are a minority owned staff augmentation and technology consulting company To keep our valued employees, w
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Posted moments ago | Updated moments ago

Security Coordinator

PSR Associates, Inc.

•

Ocoee, Florida, USA

Contract

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success. Security Coordinator Position Descri
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Posted 1 day ago | Updated 8 hours ago

IT Operations Technical Call Center Support

Connexions Data Inc

•

Memphis, Tennessee, USA

Contract

IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails
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Posted 13 days ago | Updated 17 hours ago

Service Desk Technician

NTT DATA Americas, Inc

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Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Technician / Helpdesk Associate to join our team Onsite in Halifax, NS, Canada. Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephon
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Posted 1 day ago | Updated 8 hours ago

Jr Help Desk Support - Locals Only ( Des Moines, IA)

Skywalk Global

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Des Moines, Iowa, USA

Contract

Hi, We are currently hiring for Jr Help Desk Support - Locals Only ( Des Moines, IA). Candidates must be local to Des Moines, IA. Any local college students/graduates/interns/Jr level candidates are also welcome to apply for this position. This is a hybrid position. Please find the JD below and apply. Position Description: We are seeking a temporary Help Desk Support to assist with the Community Onboarding process. The primary responsibilities will include ticket management and providing Tier 1
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Posted 7 days ago | Updated 10 hours ago

Help Desk

AIMIC Inc.

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Golden, Colorado, USA

Contract

Job Title: Help Desk Support I Client: State of Colorado Location: (Hybrid) - 3500 Illinois Street Suite 2500, Golden, Colorado 80401 Pay rate: $ 32 per hour on W2, (without benefits). Duration: 5+ Months Contract Job Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Ma
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Posted 2 days ago

Help Desk Analyst

Paragon IT Professionals

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West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn
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Posted 9 days ago | Updated 19 hours ago

Technical Support Engineer

Berry Appleman & Leiden

•

Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel
Posted 14 days ago