Help desk management jobs

Hybrid in San Antonio, Texas

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3d ago

Shift: Midnight Shift 12:00 AM to 8:45 AM Hybrid: 2 Days onsite in San Antonio, TX JOB SUMMARY The Help Desk Analyst is responsible for providing first level problem resolution and support to the user community, documenting problems, escalating to higher levels as necessary and coordinating repairs by outside vendors. May assist customers via remote access, phone, or in person. ESSENTIAL FUNCTIONS Provides first level support and follow-up, through the Help Desk, to the user community regarding

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Contract

Depends on Experience

1817 - Help Desk Specialist (F-35) - Onsite - Active Secret Required

Patterson, Ohio

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Today

ABOUT US Rollout Systems works with a wide spectrum of talent to establish an atmosphere that stimulates creativity, constant progress, and achievement. We believe in empowerment for success and providing the tools to do the best job for our customers. Our corporate values are transparent; being open and honest with each other. Come and join our dynamic team! JOB DESCRIPTION Seeking a highly motivated and driven Help Desk Specialist to work Onsite supporting enterprise IT for our War-fighter

Full-time

USD 66,560.00 - 85,280.00 per year

Technical Support Specialist Lead

Evanston, Illinois

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Today

Department: IT Technology Support Svcs Salary/Grade: ITS/79 Target hiring range for this position will be between $80,297 - $95,000 per yea. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. Job Summary: Leads projects designed to accomplish an organizational area's systems requirements in regard to workplace endpoint technology. Develops, schedules and coordinates activities en

Full-time

USD 79.00 per hour

Principal AI Application Operations Engineer

Niskayuna, New York

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Today

Job Description Summary Responsible to drive ongoing management/maintenance of all Digital infrastructure, products, services & ops ensuring business continuity, capacity management, incident response & help desk mgmt. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role carries high levels of operational judgment and accountability, balancing autonomy with alignment to operating policy objectives. Key responsibilities span capacity management, incident r

Full-time

USD 137,700.00 - 229,600.00 per year

Helpdesk Supervisor

El Segundo, California

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Today

Description Helpdesk Supervisor IB HQ, El Segundo The Helpdesk Supervisor will oversee the daily operations of the Helpdesk team supporting IB's offices. This role combines hands-on technical expertise, team leadership, and stakeholder engagement to ensure exceptional customer service and operational excellence across IT support functions. The ideal candidate is an experienced leader with a strong background in technical troubleshooting and helpdesk management, committed to maintaining servic

Full-time

USD 80,000.00 - 90,000.00 per year

NCIS Help Desk Manager - 2nd or 3rd Shift | Active TS/SCI clearance

Quantico, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Management, Service Desk Management Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Manager with GDIT. A career in ent

Full-time

USD 122,400.00 - 165,600.00 per year

IT Operations Manager and Systems Administrator

Phoenix, Arizona

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Today

IT Operations Manager and Systems Administrator Hands-On IT Operations, Help Desk, Identity, Access, SSO, and Security Administration Role Summary The IT Operations Manager and Systems Administrator is a hands-on role responsible for running day-to-day IT operations while improving the company's systems, access controls, support processes, and security posture. The right person must be comfortable personally doing the work: resolving tickets, managing the Help Desk, provisioning and deprovis

Full-time

F-35 Help Desk Specialist | Active Secret clearance

Patterson, Ohio

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist at GDI

Full-time

USD 29.43 - 39.81 per hour

Help Desk Analyst

Dover, Delaware

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Today

Stefanini Group is hiring! Stefanini is looking for Help Desk Analyst in Dover, DE (Hybrid) For quick Apply, please reach out to Vipul Bhardwaj - call: / email: Work Hours: M-F (37.5 hours) Work Location: Dover, DE (Hybrid - 1 day a week onsite on Wednesday) Shift: 1st Shift (8:00 AM to 4:30 PM) Orientation/Training - Orientation and initial training will require them to be on site (est. 1 week) Process all inbound telephone calls, emails, and tickets as assigned.Interface with outside vendors (

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Contract

$25 - $32 /hr

Clinical Service Desk Helpdesk (EMR Systems) Associate - Remote

Remote

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15d ago

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company''s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing

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Contract

$20 - $25

Help Desk Technician - DAYS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: M

Full-time

USD 33.97 per hour

Help Desk Trainer- TS/SCI W/ POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Technical Support, Training People, Troubleshooting Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Help Desk Technician V Transform technology into opportunity as a Help Desk Technician

Full-time

USD 34.00 - 46.00 per hour

Helpdesk Support Analyst - Healthcare

Hybrid in Sacramento, California

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15d ago

Key Responsibilities - 1. Helpdesk support duties, Service Now and JIRA ticket maintenance, Access Tickets management, Documentation management. 2. Enrollment Coordination Manage and coordinate student, communicating with both the State and individuals to ensure smooth onboarding. 3. Training Site Management Oversee the logistical readiness of training sites, ensuring locations are equipped and prepared for successful training sessions. Training Material Development & Improvement Prepare, update

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Contract

25 - 30

Help Desk Analyst

Columbus, Ohio

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Today

job summary: Our client is looking for a Help Desk Analyst to join their team! location: Columbus, Ohio job type: Contract salary: $20 - 21 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Answer calls, tickets, etc in a timely fashion Serve as first point of contact in support issues qualifications: 1 year in help desk support / deskside support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genet

Contract

USD20 - USD21

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Pay Rate: $28 - $32 per hour Location: Dublin, CA - Onsite Role Job Summary: This position provides a variety of software/application support services to the internal employees of our client. This Helpdesk Technician position is focused on telephone support for corporate users, distribution center users, and retail store employees. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and

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Contract

$28 - $32 per hour

Helpdesk Analyst

Columbus, Ohio

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Today

Required Skills: 1+ year experience working in a technical support or call center related role Experience troubleshooting Windows 10/11 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills: E

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Contract

ustomer Support Technician / Help desk Technician at Jacksonville, FL

Jacksonville, Florida

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21d ago

Hi Hope you are doing great! Our Fortune 500 client is looking for aCustomer Support Techniciantowork on their project based out ofJacksonville, FL / Onsite. Job Title: Customer Support Technician / Helpdesk Technician Location: Jacksonville, FL / Onsite Duration: 36+ Months Job Description: Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service

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Contract, Third Party

$20 - $25

Help Desk Analyst

Ellicott City, Maryland

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8d ago

DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: Help Desk Analyst Candidate must have or be willing to obtain a Public Trust Clearance. For over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping t

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Full-time

60,000 - 70,000

Help Desk Support Technician

Madison, Wisconsin

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Today

job summary: MUST be a CURRENT Wisconsin resident and within an hour drive to Madison, WI. No relocation allowed. Currently 100% Remote, subject to change at any time. Provides Level 1 support to employees from 160 locations and nearly 10,000 employees. No on-call or weekend support. Position will work 8:30 - 5:00 Monday - Friday, but must be willing to start as early as 6:00 AM as needed. location: Madison, Wisconsin job type: Contract salary: $25.93 - 27.04 per hour work hours: 8am to 5pm

Contract

USD26 - USD27

Help Desk Specialist

Colorado Springs, Colorado

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14d ago

CompQsoft is seeking a Help Desk Specialist to join our team of qualified, diverse individuals at Colorado Springs, CO for Air force program. Job Description: Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Certification: Any one of the IAT Level II certifica

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Full-time

Depends on Experience

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Help desk management jobs