Help desk management Jobs

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Help Desk Technician

Beacon Hill

Fort Lauderdale, Florida, USA

Contract

Required Skills: At least two years experience as a helpdesk technician Go getter personality & relatability is very important because they are a small privately owned organization. 2+ year experience using Freshdesk ticketing system or another ticketing system 2+ year experience troubleshooting Windows Proven experience as a Helpdesk Technician, IT Support Specialist, or similar role, ideally within a corporate or enterprise environment. Hands-on experience troubleshooting and resolving tec

Help Desk Analyst- Immediate placement **NO C2C** ON-SITE

Inteliblue LLC

Dover, Delaware, USA

Full-time, Contract

This is a very urgent requirement with immediate placement. Please apply for immediate consideration. No Corp to Corp candidates - only W2 or 1099 candidates. Local Candidate only Job Title: Help Desk Analyst Location: Dover, DE (On-site). Interview: Web Interview Duration: Long Term Required Skills: Hardware: Dell Laptops/Desktops Software: MS O365, Adobe Acrobat, ServiceNow Customer service skills are very important Technical troubleshooting skills are a must Ability to communicate both o

Help Desk Support

Alpha Silicon

Atlanta, Georgia, USA

Full-time

Job Description: Strong background in Help Desk support. Good Knowledge of O365 Provide voice-based technical support to end-users. Expertise in voice-based communication and support. Excellent communication skills in English (verbal and written). Ability to listen, understand, and resolve issues calmly and clearly.

Helpdesk System Analyst (768251) // VA // Onsite Work

Key Business Solutions, Inc.

Atlanta, Georgia, USA

Contract

Helpdesk System Analyst (768251) Atlanta, GA Long term Onsite Work Required / Desired Skills Strong understanding of Windows 11, Active Directory and MS O365, VPN, RDP. Required 3YearsExperience troubleshooting network connectivity, VPNs, and IP phones systems. Required 3 YearsCertifications such as CompTIA A+, Microsoft certifications, highly desirable Desired

Help Desk Analyst

Korn Ferry

Remington, Indiana, USA

Contract

Position Overview We are seeking a reliable and tech-savvy IT Help Desk Analyst to provide first-level assistance across Microsoft-based platforms. In this role, you'll be the first point of contact for users needing help with Windows OS, Microsoft 365, and MS Dynamics-ensuring efficient resolution and a positive user experience. Key Responsibilities Provide technical support for Windows OS, Microsoft 365 applications, and MS Dynamics Assist users with login issues, software installations, and

Help Desk Support Specialist

Blue Chip Talent

Dexter, Michigan, USA

Full-time

Help Desk Support Specialist - #24719Blue Chip Talent Ann Arbor, Michigan, United States (On-site)Save Apply Blue Chip Talent, in partnership with a leading automotive technology organization, is seeking a skilled Technical Support Specialist. This role is responsible for assisting technicians with system installations, troubleshooting hardware and software issues, and escalating complex problems to senior team members. You will also utilize a graphical user interface (GUI) and standard support

Junior IT Help Desk Technician

Computer Enterprises, Inc.

US

Contract

Junior IT Help Desk Technician(6-Month Contract)Location: Pittsburgh Metropolitan Area Local Candidates Only (Onsite Training Required) Schedule: Full-Time | Varies After Training /Hybrid Options Pay Rate: $20/hour Contract Length: 6 Months Education: Associate Degree Recommended (or Equivalent Experience) Job OverviewWe are seeking a skilled and customer-focused IT Service Desk Technician for a 6-month contract role to provide frontline technical support for our internal users. This role involv

NCDOT Help Desk Lead

SunTechPros, Inc.

Raleigh, North Carolina, USA

Contract

This request is to help support the high number of telephone requests/incidents required for the statewide DOT / DMV efforts. **STATEWIDE TRAVEL REQUIRED** This position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. PLEASE READ THE DESCRIPTION! It has changed from the last time this was open. NCDIT-Transportation is seeking a resource for a 12-month engagement to work with the Network Services Team. Netwo

IT SUPPORT SPECIALIST BANKING APPLICATIONS

Conquest Technical Associates, LLC

New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE LOCAL CANDIDATES TO NY / NJ ONLY NO SPONSORSHIPS SUPERVISORY EXPERIENCE A+ BANKING APPLICATION SUPPORT EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Server

EHR Helpdesk Analyst

Cynet Systems

Raleigh, North Carolina, USA

Contract

Job Description: Responsibilities: Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provision

Help desk

TriCom Technical Services

St. Cloud, Minnesota, USA

Full-time

Help Desk Technician Summary We are seeking a Help Desk Technician to manage tablets, Android devices, and Active Directory Groups; administer Microsoft Exchange mailboxes; and troubleshoot PC issues in a fast-paced environment. Responsibilities Collaborate in a fast-paced team environment, providing excellent phone support.Image devices for new and current employees.Set-up hardware including monitors and docking stations.Provide tablet/mobile support.Provide support for Microsoft Office (espec

Helpdesk Technician

IO Associates

San Diego, California, USA

Full-time

Job Title: Helpdesk Technician - Onsite (San Diego, CA) Location: San Diego, CA About the Role: We're currently seeking a detail-oriented and customer-focused Helpdesk Technician to join our client's IT support team in San Diego. This is an onsite role, ideal for someone who thrives in a hands-on technical environment and enjoys solving hardware and operating system issues with a proactive mindset. As a Helpdesk Technician, you'll serve as the first point of contact for users experiencing tech

HelpDesk

Rivi Consulting Group

Atlanta, Georgia, USA

Contract

The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity from agency LiveScans to LiveScan cloud hosts, to create/maintain computer so

Epic Help Desk

DevCare Solutions

Remote

Contract, Third Party

Job Description Provides tiered support for the Epic EHR system across 13 behavioral health facilities, ensuring timely issue resolution, system reliability, and user satisfaction. Support is provided across three shifts: 2nd Shift: 3:00 PM 11:30 PMRoles: Helpdesk Analyst: Delivers frontline technical support, resolves incidents, and assists with user access, Epic workflows, and IT hardware/software issues.Key Responsibilities: Troubleshoot Epic and clinical application issues (access, workflows

EHR Helpdesk Analyst 2nd Shift in Raleigh, NC

E-Solutions, Inc.

Raleigh, North Carolina, USA

Contract, Third Party

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a EHR Helpdesk Analyst contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. EHR Helpdesk Analyst Raleigh, NC 6 Months+ The EHR Helpdesk Analyst provides advanced t

Help Desk Analyst

Serenity Info Tech, Inc.

Hartford, Connecticut, USA

Contract, Third Party

Help Desk Analyst 12 Months 505 Hudson Street Hartford , Connecticut 06106-0000 Note: Onsite Position SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary c

Helpdesk Analyst - hybrid

Beacon Hill

Independence, Ohio, USA

Full-time

**This position is hybrid - 3 days a week onsite; 2 days work from home!** Our client in the Independence, OH area is looking for a Helpdesk Analyst. This is a direct hire position. In this role, you will provide first level technical support to our client's employees for issues experienced using their information systems and desktop computers. The Help Desk Technician is expected to communicate the status of assignments to management and end users on a regular basis. JOB DETAILS: Fields inco

Help Desk Analyst

Cogent IBS, Inc

Middletown, Connecticut, USA

Full-time

A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills It s highly desirable that the candidate also have: 1. Experience with computer system and user administration. 2. Technical familiarity with Microsoft Active Directory. 3. Experience with Windows 10,11 4. Experience with Office 365 5. Experience with Device Management, De

It Help Desk Technician

TEKsystems c/o Allegis Group

Des Moines, Iowa, USA

Full-time

Description In this role the IT HelpDesk technician serves customers by providing product and service information and resolving product and service problems. Providing basic support on the Internal Tool Set. This could include password reset, Web browser support, issue resolution of navigation through the web portal. Experience with working with customers and assisting in the creation of accounts, resetting passwords, following documented processes and procedures. This role will be for support c

Helpdesk Analyst (Fluent Japanese)

NTT DATA Americas, Inc

New York, New York, USA

Contract

This application help support role seeks two highly motivated and skilled Japanese and English Bilingual Application Support Specialists for Japanese-USA Bank in NewYork. The App support provides on-site support to a customer for their new eMoneyger-ACH application. The app support is the main contact for customer inquiries, ensuring smooth adoption and efficient operation of the application. This role requires business system aptitude, customer service skills, and cross-cultural communication e