Help desk Jobs in Maryland

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Mobile Device Helpdesk Specialist

DK Consulting

•

Baltimore, Maryland, USA

Contract, Third Party

Position: Mobile Device Helpdesk Specialist Client: Maryland Transit Administration Location: 6 Saint Paul Street, Baltimore, MD 21202 Duration: Until February 2026 Interview mode: Virtual DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing custo
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Posted 20 days ago | Updated 20 days ago

Senior Help Desk Technician

NavaTech LLC

•

Maryland, USA

Contract, Third Party

Senior Help Desk Technician Washington, DC (Hybrid position 3 days onsite and 2 days remote or vice versa) Long Term Note: 3 years latest stay in USA is needed. Following is the JD. Senior Help Desk Technician to join the Information Technology Section in the Immediate Office. This individual will play a key role in delivering top-tier technical support to OAG employees across on-premise and remote locations. In addition to providing expert-level user support, the contractor will assist in ent
Posted 22 days ago | Updated 6 days ago

Sr. Helpdesk Technician

Stefanini

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Remote

Contract

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 1 day ago | Updated moments ago

Help Desk Consultant

Visionsoft International

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Rockville, Maryland, USA

Contract

Help Desk Consultant (6-7 openings) Location : - Rockville, MD (Need candidates local to MD or nearby MD who are ready for 2-3 days onsite in Rockville, MD office) Hybrid Position ( 2-3 days onsite in Rockville, MD)
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Posted 13 days ago

Level 3 Help Desk Technician

Enhanced Computing Solutions

•

Sparks, Maryland, USA

Full-time

Job DescriptionJob DescriptionOVERVIEWThe number one goal of everyone in our team is to make our Clients exceptionally happy. The Level 3 Help Desk Technician plays an important role in making sure that happens. The Level 3 Help Desk Technician handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can t handle. When help is needed the Level 3 Help Desk Technician can turn to the Service Delivery Manager for gu
Posted 8 days ago | Updated 3 hours ago

Business Analyst Lead (Help Desk/Trainer)

Cohere Technology Group LLC

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Bethesda, Maryland, USA

Full-time

Job DescriptionJob DescriptionCohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional stakeholders - invent your future and apply today! You ll Bring These Qualifications: Active TS/SCI w/FSP is req
Posted 15 hours ago

ServiceNow Help Desk Administrator (Secret Clearance Required)

NetImpact Strategies, Inc

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Remote

Full-time

We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a
Posted 7 days ago

Helpdesk Journeyman (Top Secret clearance required)

TEKsystems

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Hanover, Maryland, USA

Full-time

Job DescriptionJob DescriptionJob Title Helpdesk Journeyman (Hanover) Top Skills Details 1. 3+ years of HELPDESK experience: supporting end users through phone, email and in person requests. experience diagnosing OS and hardware related issues, 3. Top Secret/SCI Clearance 4. must have an IAT II Cert (SEC+ CE) Position Description: Establishes and maintains user accounts, assigns file permissions and establishes password and account policies; installs, upgrades, configures, tests, maintains and
Posted 60+ days ago | Updated 6 hours ago

Help Desk Analyst

Robert Half

•

Baltimore, Maryland, USA

Full-time

Job DescriptionJob DescriptionWe are seeking an experienced Help Desk Analyst for our team operating within the Amusement/Recreation Ser/Entertainment industry. The role is based in BALTIMORE, Maryland, 21244-2501, United States and offers an exciting opportunity. Responsibilities: Provide technical assistance related to Android Development and Microsoft tools. Tackle issues related to Cisco and Citrix Technologies. Conduct regular checks and maintenance on Mac Computers. Manage and resolve quer
Posted 17 days ago | Updated 6 hours ago

Help Desk Coordinator/Junior Analyst - Remote

Obxtek Inc.

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Remote

Full-time

OBXtek, Inc. is staffing for a Help Desk Junior Analyst position. This position is twofold:Tier 1 Helpdesk support and Federal Conviction Withdrawal Database (FCWD) Assistant. Position Summary The Junior Analyst primary responsilities are Help Desk Tier 1 support for the FMCSA CDLIS Gateway responding to customer qeries by email and phone. The Analyst will also support the processing and management of conviction and withdrawal data for the State FCWD UI. This includes handling transmissions rec
Posted 1 day ago

IT Help Desk

HTC Global Services

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Bethesda, Maryland, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an
Posted 19 days ago | Updated 8 hours ago

Help Desk Specialist Level 0

General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Remote Support, Standard Operating Procedure (SOP), Tracking System, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level 0 Transform technology into o
Posted 4 hours ago

Help Desk Technician Level 1

General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Level 1 Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel
Posted 4 hours ago

Help Desk Technician Level II

General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help
Posted 4 hours ago

Help Desk Supervisor - TS/SCI w/Poly

General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Information Systems, People Management Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Help Desk Supervisor Transform technology into opportunity as a Help Desk Supervisor
Posted 11 days ago | Updated 16 hours ago

IT Help Desk Manager

TriSource Staffing Solutions

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Annapolis, Maryland, USA

Full-time

Job DescriptionJob DescriptionService Desk Manager Position Summary: We are seeking a highly skilled and experienced Service Desk Manager to lead our IT support team and ensure seamless technical operations. The ideal candidate will possess a strong blend of leadership, technical expertise, and project management skills to deliver exceptional service to our organization. This role will be responsible for managing daily operations, implementing process improvements, and overseeing IT and audio/vi
Posted 9 days ago | Updated 6 hours ago

Help Desk Team Lead [JOB ID 20241024]

Phoenix Cyber

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Bethesda, Maryland, USA

Full-time

Job DescriptionJob DescriptionPhoenix Cyber is looking for a Help Desk Team Lead to join our client delivery team. This position is onsite in Bethesda, MD. Minimum of 5 years of experience in an advanced IT support role, with at least 2 years in a leadership positionSolid foundation in basic networking, application, database, and Linux and Windows operating systems troubleshooting from an end-user perspectiveStrong communication and interpersonal skillsDemonstrated ability to manage and lead a
Posted 47 days ago | Updated 7 hours ago

Help Desk Technician I

GAMA-1 Technologies

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Silver Spring, Maryland, USA

Full-time

Job DescriptionJob DescriptionSummary We are seeking candidates who have expertise relevant to providing exceptional technical support. This position is part of a larger team of IT Customer Service professionals, engineers and managers who follow the ITIL framework. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a customer-focused mindset to effectively resolve technical challenges in a timely manner. Position is on onsite in Silver Spring,
Posted 9 days ago | Updated 7 hours ago

Help Desk Support Specialist

The Cornerstone Professional Group, LLC

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Towson, Maryland, USA

Full-time

Job DescriptionJob DescriptionResponsibilities: Assist in the management and maintenance of IT infrastructure solutions for Cornerstone and Corporate Clients. Work with a team to support, maintain, develop, and implement solutions at client sites and work effectively with other Cornerstone, client, and outside resources for successful project delivery within schedule, budget, and quality requirements. Assist in the development and implementation of procedures necessary to ensure implementations
Posted 60+ days ago | Updated 6 hours ago

Help Desk Tier I - TS/SCI with Polygraph

General Dynamics Information Technology

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Bethesda, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Help Desk Support, IT Tech Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with
Posted 60+ days ago | Updated 16 hours ago