Helpdesk Administrator Jobs in Chicago, IL

Refine Results
1 - 20 of 101 Jobs

Help Desk Manager

VC5 Consulting

•

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
Easy Apply
Posted 22 days ago | Updated 1 day ago

Regional IT Support Manager

Vi

•

Chicago, Illinois, USA

Full-time, Third Party

The Regional IT Support Manager is responsible for managing the IT support function for their assigned locations, including providing leadership and support to the Community Technology Support Coordinators, managing the Help Desk to ensure that published service level agreements (SLAs) are being met for the assigned locations, and oversight of any third-party vendors providing support. This position also assists with the everyday tasks involved with the maintenance and support of the computing e
Posted 6 days ago

Helpdesk Level 1

Microtek Staffing Services

•

Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
Easy Apply
Posted 36 days ago | Updated 27 days ago

Entry level Desktop support

Sunrise Systems, Inc.

•

Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
Easy Apply
Posted 42 days ago | Updated 9 days ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

•

Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 54 days ago

Desktop Support Technician

Brooksource

•

Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance
Easy Apply
Posted 14 days ago

IAM Analyst

Kforce Technology Staffing

•

Chicago, Illinois, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IAM Analyst in Chicago, IL. Duties Include: * IAM Analyst will provide front line primary technical support to end users on various technical issues and problems relating to hardware, software, and peripherals * Responsible for responding to, documenting, and resolving service tickets in a timely manner according to provided SLA's * Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls
Posted 19 hours ago | Updated 1 hour ago

Desktop Support

HCL Global Systems

•

Riverwoods, Illinois, USA

Contract

Job Title-Desktop Support Onsite-Indianapolis, USA Onsite-Riverwood, IL, USA Client-UST/Wolters Kluwer Mandotory Skill- It Support, It Service Desk, End User Computing The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal candidate must possess excellent written and verbdal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team. The Support Analyst will provide s
Easy Apply
Posted 8 days ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

•

Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
Easy Apply
Posted 26 days ago | Updated 2 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Position Over View We are seeking a dedicated IT Support Specialist to join our team. This role requires a proactive individual who can efficiently solve IT-related issues and contribute to the maintenance and enhancement of our IT infrastructure. Description: We are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in th
Posted 1 day ago | Updated 2 hours ago

IT Help Desk

Jobot

•

Chicago, Illinois, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing excellent custome
Posted 1 day ago | Updated 3 hours ago

Help Desk Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: Our client in Chicago, IL is looking for a Help Desk Specialist to join their team in Chicago, IL! They are looking for Level 1 Help Desk Specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in this role will serve as the front line and go-to resource for end user technical support in the Company's Chicago office. Responsibilities
Posted 1 day ago | Updated 2 hours ago

Desktop Support Analyst

Robert Half

•

Chicago, Illinois, USA

Contract

Description We are offering a unique opportunity for a Desktop Support Analyst in Chicago, Illinois. This role entails providing technical support to software users, handling support tickets, and answering technical questions. As part of our team, you will be responsible for capturing details about reported support issues, including root causes and resolutions, within the ticket management system. Responsibilities: Provide real-time support to software users who contact the Support Help Desk. A
Easy Apply
Posted 8 days ago | Updated 3 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager. They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individu
Posted 1 day ago | Updated 3 hours ago

Desktop Support Tecnician

TEKsystems c/o Allegis Group

•

Oak Brook, Illinois, USA

Full-time

Top Skills' Details 1. 3+ years of Experience of IT Support (hardware configuration and software support) 2. Troubleshooting experience with Windows OS, Active Directory, O365 3. Prior ticketing system experience (they use ServiceNow) Position Summary: We are seeking a dedicated Desktop Support Specialist to provide comprehensive technical support for our desktop computing environment. The ideal candidate will be responsible for troubleshooting and resolving hardware, software, and network issu
Posted 1 day ago | Updated 3 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in this role will serve as the front line and go-to resource for end user technical support in the Company's Chicago office. Responsibilities: Monitor, prioritize and respond to user requests and incidents. Provide detailed updates and tracking of inci
Posted 1 day ago | Updated 2 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 33 days ago | Updated 1 hour ago

IT Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: This team of 6 provides complete issue resolution for 500 corporate end users. Their ServiceDesk is resolves 80% of all tickets, unless they needs to be escalated to apps support or desktop teams. The Technical Support Representative helps ensure proper systems operation so that end users can accomplish business tasks. This individual applies analytical and problem-solving skills to help identify, communicate, and resolve systems issues. The individual will work with IT and busines
Posted 3 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager.
Posted 1 day ago | Updated 3 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

NEEDS TO BE LOCAL TO DOWNTOWN CHICAGO MANDATORY ONSITE Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, HD Specialists who handles L2-3 issues, Engineer
Posted 1 day ago | Updated 2 hours ago