Helpdesk I Jobs

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Conlan Analyst

Gainwell Technologies LLC

San Diego, California, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Summary: As a Conlan Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clie

Conlan Analyst

Gainwell Technologies LLC

Los Angeles, California, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Summary: As a Conlan Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clie

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

IT Support Engineer

Teceze Ltd

Tampa, Florida, USA

Contract

Good Experience in Mac SupportProvide first/second level contact and problem resolution for customer issues.Work with Third Party Vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 andMicrosoft Office 2010 & authorized desktop application.Should have basic knowledge of Mac operating system, to support Apple

Helpdesk

RMS Computer Corporation

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication inst

IT Support Specilist

Esvee Technologies Inc

Maryland, USA

Contract

Operating system imaging of laptops and desktops, scheduling, post imaging support & troubleshooting, remote operating system deployments, surplus equipment pickups, PC refresh, new hire system deployments Using knowledge and experience with Windows (XP/Windows7/Windows 10/Mac) to provide desktop hardware & software break/fix support. Troubleshoot and resolve desktop hardware, application, printing and networking issues. Resolve desktop issues according to defined IT/ITIL processes/procedures to

Entry Level IT / Hardware Support / Onsite

Motion Recruitment Partners, LLC

Phoenix, Arizona, USA

Full-time

Are you looking to break into the tech industry and gain real-world IT experience? We're hiring for entry-level roles supporting hardware work in a data center environment. No prior data center experience is required, and this is a great opportunity for individuals who come from customer service, construction, or other hands-on fields who are curious about technology and want to build a career in IT. This position involved physically working with servers and related equipment, assisting with upg

Desktop Support Analyst (100% Onsite)

Innovative Information Technologies, Inc

Glendale, California, USA

Full-time

Note: Do you have a valid California Driving License, including state required levels of active auto insurance ? ONLY LOCAL OR NEARBY TO Glendale, CA Resumes NEEDED TITLE: Desktop Support Analyst II LOCATION: Glendale, CA 91205 is HQ DURATION: 3 months to possible hire FLSA Status: Nonexempt REPORTS TO: Technology Services Operations Manager DIVISION: Finance SUMMARY The Desktop Support Analyst II will support use of personal computers, laptops, mobile devices, network connectivity, printing equ

System Administrator

ManTech

Fort Meade, Maryland, USA

Full-time

ManTech seeks a System Administrator to join our team in Ft. Meade, MD. In this role, you will provide support for implementation, troubleshooting, and maintenance of IT systems, as well as manage IT system infrastructure and any processes related to these systems. Responsibilities include, but are not limited to: Provide support for implementation, troubleshooting, and maintenance of IT systems.Manage IT system infrastructure and processes related to client/server/storage/network devices and m

System Administrator

SilverEdge

Annapolis, Maryland, USA

Full-time

Overview SilverEdge Government Solutions is seeking a System Administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ide

Technical Support Analyst

TriosysIT Inc.

Richmond, Virginia, USA

Contract, Third Party

ABOUT THE ROLE Performs software installations manually and via automated deployment tools and command line scriptingKeep software updated on clients with the latest patches and updatesCreate software packages for ease of use and consistent deployments to agencyOnboarding and offboarding both new and separating employeesSupports and maintains user account information changes including system access rights, security, and system groupsManages and monitors customer IT issues using helpdesk tools Ke

Proton System Administrator

The Reynolds and Reynolds Company

Dayton, Ohio, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Desktop Team Lead

Data Processing Resources

Ossining, New York, USA

Full-time

Desktop Team Lead The Desktop Team Lead will be responsible for growing the Desktop team members' skills and performing day-to-day tasks including responding to user-reported issues, requests, and expediting support tickets. The expectation is that this individual will be technically proficient and will be able to mentor and coach other members of the team to improve their skills. The Desktop Support Lead role presents an opportunity to solve problems of moderate to high complexity without help.

IT Support Specialist (TS/SCI w Poly)

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o

Jr Helpdesk

RMS Computer Corporation

Kent, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $18.30/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer ref

Jr Helpdesk

RMS Computer Corporation

Everett, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer refresh

Proton System Administrator

The Reynolds and Reynolds Company

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Proton System Administrator

The Reynolds and Reynolds Company

Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Product Support Representative

Kforce Technology Staffing

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Orlando, FL that is seeking a Product Support Representative. Responsibilities: * Provide customer service support, product support, via telephone, fax, online chat, and email for Transcore products and services * Manages customer information, provide account retention, and troubleshoot customer problems * Documents customer problems for customers in the Maintenance Online Management System (MOMS) and help desk application; This responsibility includes e