Helpdesk I Jobs

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Tier 3 Support Analyst/Platform Administrator

Global CI

•

Woodlawn, Maryland, USA

Full-time

Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests. Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application. Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers. Assist CCaaS Shift Manag
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Posted 4 days ago

IT Support Technician

Pyramid Technology Solutions, Inc.

•

Kansas City, Missouri, USA

Full-time

Position: IT Support Technician Location: Kansas City, MO Duration: Full time KEY SKILLS (3+ years): Helpdesk/IT SupportDesktop/Server SupportNetwork Support Basic (TCP/IP, DHCP, DNS, Routers/Switches, etc.)AD Support Basic (PW Resets, Assigning Users/Permissions, etc.; AD, AAD, Entra)AD Support Azure Active Directory (AAD)AD Support Azure Entra IDMicrosoft 365Microsoft 365 - RolloutsVirtualization (VMWare, Hyper-V, etc.)Service Management Tools (ServiceNow, JIRA, etc.)End Point Management Too
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Posted 7 days ago | Updated 5 days ago

Service Desk Technician Senior

DMV IT Consulting

•

Washington, District of Columbia, USA

Full-time

Hi All Please find the JD of Service Desk Technician Senior If you have experience in please connect with Role: Service Desk Technician Senior Experience: 10 Years Location: DC Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability
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Posted 24 days ago | Updated 24 days ago

Network Engineer

Pivotal Solutions Inc

•

Dakota Dunes, South Dakota, USA

Full-time

Our client, located in Dakota Dunes, SD is looking to hire a Network Engineer as a permanent full-time employee. Our client is offering relocation assistance. I have attached below a detailed job description for your review. If you have the required experience and interest, please email me a current resume, along with your responses to the following questions: How much experience do you have as a Network Engineer? How much experience do you have with Cisco? How much experience do you have wit
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Posted 45 days ago | Updated 12 days ago

Technical Support Analyst

Caresoft

•

Richmond, Virginia, USA

Contract, Third Party

Title: Technical Support Analyst Location: Richmond, VA 23219 (Onsite) Duration: Long Term Overview: Issues new workstations to incoming employees, coordinates issuance during employee orientations, internal refreshes, etc. Issue and troubleshoot peripheral devices provided alongside workstations (Monitors, docking stations, input/output devices, etc.) Manages and monitors customer IT issues using helpdesk tools ServiceNow, Ivanti, and SharePoint. Support over the phone, in person, and usin
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Posted 4 days ago | Updated 1 day ago

Cybersecurity Operations Center (CSOC) Network Operations Specialist

SOS International LLC (SOSi)

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Honolulu, Hawaii, USA

Full-time

SOSi seeks a Cybersecurity Operations Center (CSOC) Network Operations Specialist to join our team at Joint Base Pearl Harbor Hickam, Honolulu, HI. As a Network Administrator, you'll play a vital role in maintaining and supporting network operation, maintenance, and security, ensuring DoD compliance. Our SOSi team, based in Honolulu, Hawaii, creates, manages, and supports IT solutions for USINDOPACOM, its mission, and its 5,000+ customers throughout the Indo-Pacific theater. We tackle challengin
Posted 5 days ago

IT Service Desk Associate, SCCM, MFA, VPN, DHCP, A+

Intelliswift Software Inc

•

Burbank, California, USA

Contract

Onsite IT Technical Support Analyst for a 6-month contract in the greater Burbank / Los Angeles area. This position pays $25 W-2 an hour. Must have strong DHCP, SCCM and A+ certification. What you will be doing: Microsoft O365 troubleshooting and administrationTroubleshooting and supporting Windows 10 Support using Active Directory managementGPO managementPC Imaging using SCCM, SCCM software deployment, SCCM patch managementMicrosoft MFA authentication (Multi-Factor Authentication)Responsible f
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Posted 11 days ago | Updated 6 days ago

IT Support Specialist

Pennsylvania Horticultural Society

•

Philadelphia, Pennsylvania, USA

Full-time

Position Overview: The IT Support Specialist provides staff technical support and assistance to all PHS Business Areas and works in environments both onsite and virtual. This role involves troubleshooting hardware and software issues, managing user accounts and permissions, supporting day-to-day IT operations, and assisting with the implementation of system enhancements and upgrades. The IT Support Specialist interacts with employees at all levels and provides frontline IT Help Desk support for
Posted 6 days ago

Systems Engineer

Peterson Technology Partners

•

Columbus, Indiana, USA

Contract

Work Experience - A minimum of 5-9 years previous work experience in related ITS area. - IT knowledge of computers, laptops, tablets, servers, mobile units, virtual machine environment. - Knowledge of networks (i.e.: Network Switches, TCP/IP, Packet Capture Software). - Knowledge of VMware and Microsoft Server environments. - Experience with Microsoft SCCM and Active Directory. - Experience Supporting O365 including Outlook and MS Teams. - Experience investigating and resolving help desk service
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Posted 52 days ago | Updated 3 days ago

Field Engineer 3

DCM Infotech Limited

•

Tarrytown, New York, USA

Contract

Summary:As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.This is a journeyman position for the typical desk side support technician.You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.You
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Posted 11 days ago

Citrix Architect

Corporate Solutions General, Inc.

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Remote or Columbia, South Carolina, USA

Full-time, Part-time, Contract, Third Party

Hi Good Morning, Hope you are doing well We have a position for the below requirement. Role: Information Systems Architect - Advanced (Citrix Architect) Duration: 12 Months Location: Remote Responsibilities : * Providing level-2 and level-3 technical support for Citrix / XenApps server environment * Monitoring of VDI platform with various client tools Netscaler, ControlUP) * Support will include: * VDI End-User Sessions * VDI Stack * Level-2 management and technical support * Ensuring
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Posted 3 days ago | Updated 2 days ago

Director of Application Engineering

Marvell Semiconductor Inc.

•

Santa Clara, California, USA

Full-time

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and be
Posted 60+ days ago | Updated 7 hours ago

Field Support Engineer

Nityo Infotech Corporation

•

Great Neck, New York, USA

Full-time, Third Party

The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support experienceBasic Networking skills (like IP Addressing, DHCP, DNS, etc)Understand of IDF environment (or willingness to learn) Also, as for as their clinic visit goes, they would be
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Posted 40 days ago | Updated 17 days ago

Managed IT Service Desk Technician

RSM US LLP

•

Oregon, USA

Full-time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere
Posted 30 days ago | Updated 7 hours ago

Computer Client Support Analyst

SPECTRAFORCE TECHNOLOGIES Inc.

•

Sacramento, California, USA

Contract

Computer Client Support Analyst 12 Months Sacramento, CA 95833 MAX RATE - $21/hour TOP THINGS: Tier 1 remote technical support experienceIT Service Desk experienceCall Center Remote customer service experienceIT CertificationsThese positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be consider
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Posted 12 days ago

IT Budget & Contracts Specialist

Mitsubishi Motors North America

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Franklin, Tennessee, USA

Full-time

<>Join the Mitsubishi Motors North America (MMNA) Team!At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment.Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking te
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Posted 27 days ago

Service Desk Representative

Strategic Staffing Solutions

•

Detroit, Michigan, USA

Contract

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Service Desk Representative Location: Detroit, MI (Remote with occasional on-site required) Duration: 12+ Months then eligible for extension Role Type: W2 contract role Pay Rate: $20-24/HR SUMMARY: Responsible for providing world-class quality technical support while maintaining an extraordinarily high level of customer service for the entire health system. Support for these devices and technologies include but not limited to desktops and lapto
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Posted 24 days ago | Updated 1 hour ago

IT Support Specialist

Universal Business Solutions

•

Jacksonville, Florida, USA

Full-time

Join a dynamic IT team where no two days are the same! We're looking for a skilled IT Support Specialist to handle break/fix laptop repairs, end-user support, and network troubleshooting across a fast-paced, multi-site environment. This is a hands-on role that blends hardware, software, and network responsibilities all while supporting critical business operations. What You'll Do:Manage help desk tickets and collaborate with corporate IT to ensure timely and effective resolution of user issues.M
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Posted 4 hours ago

Tier I Service Desk Analyst

Business Operational Concepts

•

Boyers, Pennsylvania, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 3 days ago | Updated 7 hours ago

Business Systems Analyst (Application support analyst) - MO

Infinite Computer Solutions (ICS)

•

St. Louis, Missouri, USA

Full-time

Job Description: Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be used by the design and development teams to build the technical solutions that fulfills the business needs. Technical Skills: One or more of the following skills are desired. Experience with Analytics; Data Processing Responsibilities: Gathers and validates business / technology requirements to establish s
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Posted 14 days ago