Helpdesk Manager Jobs

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Help Desk Manager

Dexter Technologies

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New York, New York, USA

Full-time

Dexter Technologies Inc. is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Help Desk Manager Location: NY Hybrid - (3 days in
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Posted 5 hours ago

Help Desk Manager

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Manager in Boston, Massachusetts. This role revolves around the non-profit industry and entails overseeing the help desk to support internal employees in a Windows environment. The Help Desk Manager will be working remotely and occasionally traveling to various small offices across Massachusetts. Responsibilities include: Overseeing the help desk operations and ensuring the smooth running of systems Providing s
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Posted 28 days ago | Updated 10 hours ago

IT Help Desk Manager

TriSource Staffing Solutions

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Annapolis, Maryland, USA

Full-time

Job DescriptionJob DescriptionService Desk Manager Position Summary: We are seeking a highly skilled and experienced Service Desk Manager to lead our IT support team and ensure seamless technical operations. The ideal candidate will possess a strong blend of leadership, technical expertise, and project management skills to deliver exceptional service to our organization. This role will be responsible for managing daily operations, implementing process improvements, and overseeing IT and audio/vi
Posted 5 days ago | Updated moments ago

Help Desk Manager

Leidos

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Stafford, Virginia, USA

Full-time

Description The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a federal law enforcement agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge techno
Posted 10 hours ago

Asset Manager & Desktop Technician, Help Desk Support

Alpha Omega Integration LLC

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Silver Spring, Maryland, USA

Full-time

Job Title: Asset Manager & Desktop Technician Clearance Required: Public Trust Work Location: Hybrid; onsite in Silver Spring plus telework Tier 2 Desktop Support - We are looking for a Tier 2 Desktop Technician to support the NESDIS Integrated Information Services-II (NIIS-II) contract who will be responsible for IT desktop support and Asset Management for our NOAA client in Silver Spring, MD. The Tier 2 Technician/Asset Manager has a mix of technical and customer service skills, and exhibits
Posted 29 days ago | Updated 10 hours ago

Help Desk Operations Manager

GovCIO

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Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 60+ days ago | Updated 10 hours ago

Service Desk Supervisor

Phoenix Technology Partners, LLC

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New York, New York, USA

Full-time

GENERAL RESPONSIBILITIES The Service Desk Supervisor reports to the Manager of Applications & User Support and will work with them in the following areas of general responsibility: Customer Satisfaction Ensure the Service Desk maintains the highest level of customer satisfaction by resolving all tangible problems and concerns in a professional, courteous and expedited manner. Reviews unique and unusual situations and communicates regularly with customers. Team Supervision and Leadership - Leads
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Posted 2 days ago | Updated 8 hours ago

Help Desk Support Level 2 - Managed Service Provider

K2 Staffing, LLC

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Guaynabo, Guaynabo, Puerto Rico

Full-time

Job DescriptionJob DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client s business needs. Duties & Responsibilities Work with sales to provide pre- and po
Posted 6 days ago | Updated 10 hours ago

Sr Manager, Service Desk (ITIL Certfied)

Odesus

•

Simi Valley, California, USA

Contract

A large aerospace and defense corporation is looking to hire a Senior Service Desk Manager for their main location in Simi Valley, CA. This will be a 6+ Month Contract to Hire, and will be 100% on-site.Must be ITIL CertifiedMust have experience in implementing ITIL processMust have experience in implementing ServiceNow ticketing system, or other similar ticketing systems.Summary The primary role of the Senior Manager, Service Desk is to oversee all Service Desk staff and ensure that end users a
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Posted 29 days ago

Managed Service Provider Help Desk Support

Pit Crew Technologies LLC

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San Antonio, Texas, USA

Full-time

Job DescriptionJob DescriptionWe are a technology solutions company providing IT support to our growing customer base of small and medium businesses in the San Antonio area. We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ticket. The candidate must be detail oriented and eager to test and learn new technologies. The ideal candidate must have a br
Posted 60+ days ago | Updated moments ago

IT MANAGED SERVICE COMPANY - HELPDESK POSITION

Buzz Cybersecurity

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Irvine, California, USA

Full-time

Job DescriptionJob DescriptionBuzz Cybersecurity Are you looking for a start-up company that has great benefits and unlimited job mobility? Great! Because we are looking for you. We are looking for a multi-skilled team member that can adapt in an ever-changing work environment and can demonstrate technical know-how and manage their work with professionalism and organization. Some of your responsibilities will be understanding the IT Managed Service business model, working directly with clients
Posted 28 days ago | Updated moments ago

Help Desk Analyst

Marlabs LLC

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Philadelphia, Pennsylvania, USA

Contract

Help Desk Analyst Duration: 12 Months Location: Philadelphia, PA (Three days onsite and two days remote) Minimum skills and experience: Minimum 2 years of experience working in single point of contact help desk.Experience using GroupLink s(Similar tool) Everything Helpdesk application.Strong customer service skills; telephone etiquette.Good team-oriented interpersonal skill.Good organizational skills.Good analytical and problem-solving skills.Good oral and written communications skills (technic
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Posted 3 days ago | Updated 1 day ago

Help Desk Technician - TS/SCI W/ POLY

General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician - DAY SHIFT Transform technology into opportunity as a Help Desk Technician with
Posted 3 days ago | Updated moments ago

Help Desk Technician - TS/SCI/ POLY

General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician - DAY SHIFT Transform technology into opportunity as a Help Desk Technician with
Posted 3 days ago | Updated moments ago

DeskSide Support Technician

Danta Technologies

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Albany, Georgia, USA

Contract

We're seeking a Deskside Support Technician. This position is based in Albany, GA, and requires onsite work from Monday to Friday. Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Use diagnostic tools to troubleshoot problems associated with network Connectivity, and workstation hardware/software Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, FedEx Software Installing Printer drivers, IP Pr
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Posted 1 day ago | Updated moments ago

Help Desk Technician - Day Shift - TS/SCI

General Dynamics Information Technology

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician IV with GDIT. A
Posted 15 days ago | Updated 17 hours ago

IT Help Desk Support Specialist @ Austin, TX

Esvee Technologies Inc

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Austin, Texas, USA

Contract

IT Desktop Support Specialist experience involved in installation, configuration, implementation and/or support of hardware break/fix, operating system, and printing preferably in a regulated industry or equivalent experience. Strong experience with IT troubleshooting, problem solving, and resolution. Experience with Bluetooth, Wired Ethernet, and Wireless Local-Area Network. Swapping out laptops/desktops and deploying Windows 10 and Windows 11 To resolve incidents with printers, copiers, and sc
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Posted 9 days ago | Updated 1 day ago

DeskSide Support Technician

Danta Technologies

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Boston, Massachusetts, USA

Contract

We're seeking a Deskside Support Technician. This position is based in Boston, MA, and requires onsite from Monday to Friday. Job Description:- As a member of the Desk Side Service-1 (DSS-1) team associate will provide quality support with a high degree of customer service, technical expertise and timeliness. This position has frequent contact with users, peers and managers through telephone support (help desk) and field support (service requests and on-site problem resolution). Works in a team
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Posted 1 day ago | Updated moments ago

Technology SupportSpecialist II

SPECTRAFORCE TECHNOLOGIES Inc.

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Columbia, South Carolina, USA

Contract

Job Description Job Title: Technology Support Specialist II Job Loc: South Carolina, Columbia (C2 Clearance eligibility) Duration: 12 Months This is for an After hours position. Would need to be willing to work nights and/or weekends indefinitely. Hours worker will potentially be asked to work (Must be flexible) Saturday - Tuesday 8am - 630pmFriday - Sunday 530pm - 7amMonday - Wednesday 5:30pm - 7amKnowledge Base Day To Day: Inbound phone calls; Assisting with basic troubleshooting (unlocks, r
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Posted 31 days ago

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

General Dynamics Information Technology

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Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help Desk Technician II with GDIT.
Posted 22 days ago | Updated moments ago