Helpdesk Manager jobs

Columbus, Ohio

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Today

The Help Desk Manager provides on-site leadership and management for all Information Technology Operations Center (ITOC) support activities. The Manager serves as the lead point of contact between Government Supervisors and Contractor personnel, overseeing daily helpdesk operations and ensuring adherence to DLA performance standards and reporting requirements Qualifications: Education: Bachelor s degree.Experience: Minimum of five (5) years of experience in computer hardware/software systems and

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Full-time

Depends on Experience

Help Desk Manager

The Woodlands, Texas

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Today

Description We are looking for an experienced Help Desk Manager to lead and oversee the efficient operation of our service desk team. This role requires a proactive individual who excels in troubleshooting, managing support systems, and ensuring customer satisfaction. Based in The Woodlands, Texas, this position is ideal for someone committed to delivering high-quality IT service management. Responsibilities: Lead and manage the daily operations of the service desk team to ensure timely resolut

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Full-time

USD 130,000.00 - 150,000.00 per year

Help Desk Manager

Chantilly, Virginia

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Today

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Responsibilities Manage daily help desk operations, ensuring 24/7 coverageLead and manage Level II Help Desk Tech

Full-time

USD 116,350.00 - 210,325.00 per year

Help Desk Manager - HBITS-07-14573

New York

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Today

60 months of experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person Experience 40 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station 40 months experience supporting users with Office 365 applications including Outlook, Word, Excel and Powerpoint. 40 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices 40 months experience in using and also

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Contract, Third Party

Help Desk Manager | Service Desk Manager

Davenport, Iowa

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Today

Description We are looking for a skilled Help Desk Manager to join our team in Davenport, Iowa. This Contract to permanent position requires a proactive leader who can oversee the daily operations of the service desk, manage workflows, and implement process improvements to enhance efficiency. The ideal candidate will have a strong background in service desk management and a proven ability to lead teams effectively. Responsibilities: Supervise and guide service desk technicians to ensure efficie

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Full-time

IT Help Desk Manager

St. Louis, Missouri

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Today

RESPONSIBILITIES: Kforce is partnering with a client in Greater Saint Louis, MO that is seeking an IT Helpdesk Manager to lead and oversee the daily operations of their IT support team. This leader will ensure timely, effective resolution of technical issues for associates while driving continuous improvement across support processes. Summary: The IT Helpdesk Manager will guide a team of support professionals, implement best practices and SLAs, monitor performance metrics, and serve as the esca

Full-time

$80,000 - $91,000 annually

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

A fast growing company in the medical industry is currently looking for a Senior Manager of Help Desk to lead and evolve its internal IT support organization. This role will oversee a team of techs that support clinics, support centers, and call centers in a highly visible, business critical environment. In this role, you'll work closely with IT leadership, field operations, and third party partners to modernize the help desk function, establish consistent standards, and scale support as the bus

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Full-time

$110000 - $125000

Help desk manager (Mid level)

Hybrid in Albany, New York

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Today

Job Title: Job Title: Help Desk Manager (Mid-Level) Duration in months: 30 Location: Albany, NY Work Mode: Onsite/Hybrid Interview Process: Webcasting Experience: 5+ yearsMandatory Documents:ResumePassport Copy mandatory for Non USA CitizensCopy of Visa Stamping Page Three Professional ReferencesCopy of Driver License (USA Citizens)Requested Qualification:60 months of experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person Experience40 months experience s

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Contract, Third Party

Depends on Experience

Help Desk and Infrastructure Manager

Dayton, Ohio

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Today

Description We are looking for an experienced Help Desk and Infrastructure Manager to oversee IT support operations and infrastructure management within a dynamic manufacturing environment. This role combines leadership responsibilities with hands-on technical expertise to ensure seamless IT operations. As this is a long-term contract position, the ideal candidate will have a strong commitment to building processes and developing team capabilities for sustained organizational growth. Responsibi

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Contract

Help Desk Manager

Washington, District of Columbia

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Today

Description We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of Columbia. This role involves supervising staff, ensuring timely resolution of technical issues, and maintaining exceptional customer service standards. If you have a strong background in IT support and leadership, we invite you to join our team. Responsibilities: Manage the day-to-day operations of the service desk, ensuring efficient workflows

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Full-time

USD 110,000.00 - 130,000.00 per year

Help Desk Manager

Dallas, Texas

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Today

Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers. Located in Dallas, TX, this position requires three days onsite with Monday and Thursday being mandatory office days. You'll oversee IT help desk staffing and operations while managing a team of both local and remote staff across multiple time zones. This is a strategic role where you'll analyze support trends t

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Full-time

USD 125,000.00 per year

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

We are looking for a Help Desk Manager based in Dallas, TX to support a fast-growing, multi-location organization. This hybrid role requires being onsite Mondays, Thursdays, and one additional day of your choice. You'll lead a 12-person help desk team across CST/EST time zones, modernize workflows, and strengthen service delivery for internal users and field teams. This position offers the chance to reshape an already fast paced help desk environment by implementing better structure, updated pro

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Full-time

$110000 - $125000

Help Desk Manager

North Carolina

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Computer Networking, Information Technology (IT) Systems, Problem Resolution Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Help Desk Manager - TS/SCI Required Make meaningful c

Full-time

USD 72,877.00 - 98,599.00 per year

Help Desk Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Operations Processes, Process Improvements, Service Level Agreement (SLA) Certifications: None Experience: 9 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Service Desk Operations Manager with General D

Full-time

USD 107,744.00 - 132,250.00 per year

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide wor

Full-time

USD 111,155.00 - 150,385.00 per year

IT Helpdesk Manager

Hillsboro, Oregon

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Today

Acumed LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Job Scope The IT Helpdesk Manager is responsible for leading day-to-day IT operations across global offices,

Full-time

Help Desk Shift Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Help Desk Systems (Inactive), IT Help Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Shift Manager to provide world-class IT s

Full-time

USD 107,744.00 - 126,500.00 per year

Helpdesk Support

Remote

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Yesterday

Position : Helpdesk Support Location : Norfolk /Virginia Beach, VA (Remote) Duration : 12+ Months and Extendable Client : City of Virginia Beach Position id : 25-09434 Description: Remote Opportunity for Retired or Freelancers Monitor and confirm accuracy of solutions provided to complex technical incidents and service requests assigned to the Service Desk. Utilize analytical and problem solving skills in the areas of research, analysis and recommendations for workarounds for technical issues.

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Contract

20 - 25

Help Desk Level 3 /Tokens/Navy Secret Clearance Onsite

Arlington, Virginia

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Today

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Contract

85000 - 92000

FTE--Help Desk Technician at Buffalo, New York, United States (On-site)

Buffalo, New York

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Today

Help Desk Technician Buffalo, New York, United States (On-site) Fulltime The Helpdesk Support Analyst serves as the first point of contact for all IT support needs at an OculusIT-supported higher education institution. The role focuses on develop expertise on Apple products, services, and repair processes. Also, delivering high-quality, customer-centric technical support to faculty, staff, and students while coordinating closely with the remote OculusIT team to ensure consistent and efficient

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Full-time

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Helpdesk Manager jobs