Helpdesk Manager Jobs in New York

1 - 20 of 147 Jobs

HelpDesk Delivery ManagerJob Title - HelpDesk Delivery Manager

Nagarro IncCompany Name - Nagarro Inc

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New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:

Helpdesk ManagerJob Title - Helpdesk Manager

Data Processing ResourcesCompany Name - Data Processing Resources

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Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu

Help Desk ManagerJob Title - Help Desk Manager

Robert HalfCompany Name - Robert Half

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Remote or Deerfield, Illinois, USA

Full-time

Description We are in search of a Help Desk Manager to be based in Glenview, Illinois. The role is within the IT consulting space, providing an opportunity to bring your skills in Microsoft 365, Windows, Database, EO/IR systems, Microsoft, Networking, and Active Directory to our team. This role is a permanent position, offering the chance to play a crucial part in our company's continued growth and success. Responsibilities: Manage and coordinate the help desk team to ensure optimum customer ser

Lead / Manager - Service Desk / Help DeskJob Title - Lead / Manager - Service Desk / Help Desk

New Millennium ConsultingCompany Name - New Millennium Consulting

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Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for aLead / Managerfor theirHelp Desk / Service Desk Supportdivision. Title:Help Desk / Service Desk - Lead / Manager Location:Morristown, NJ Hourly:$35 - $40 per hour Duration:Long-term (Contract-to-Hire possibility) Scope: This exciting role comprises of managing a team of Level 1 & II techs and understand business requirements for a smooth business operation.Should have strong ITSM/ITIL knowledge / experienceHands-on with documentation and repor

entry level Help deskJob Title - entry level Help desk

Confidential CompanyCompany Name - Confidential Company

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West Caldwell, New Jersey, USA

Full-time

Our client is seeking an entry level help desk tech who is looking to start their career to join their teams. You will resolve computer-related issues for their clients. Position is Monday through Friday 2pm-10pm. After 3months medical benefits, vacation, paid calendar holidays will be offered. Entry level position with oppty for growth within the company. Provide technical assistance with computer hardware and software. Resolve issues for clients via phone, in person or electronically. Recommen

Help Desk EnginnerJob Title - Help Desk Enginner

GreyMatter SolutionsCompany Name - GreyMatter Solutions

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Newark, New Jersey, USA

Contract

Note: Position is 5 days / Week Onsite Excellent Communication Needed along with experience working on a High Volume Helpdesk. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Updates inventory a

IT AnlaystJob Title - IT Anlayst

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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New York, New York, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Analyst in the New York office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets an

NYC Must have drivers license / Help Desk IT Support SpecialistJob Title - NYC Must have drivers license / Help Desk IT Support Specialist

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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New York, New York, USA

Full-time

A non-profit organization in Manhattan is looking for an Operations Field Analyst who can travel to different locations in the city to help with a variety of technical issues. The organization is wonderful! They help a population of over 37,000 vulnerable people in NYC, including people with disabilities, people living in poverty, and people facing homelessness. The organization provides case-work support to help people get on their feet, anti-eviction assistance, and a slew of life services for

IT Helpdesk I (part time)Job Title - IT Helpdesk I (part time)

Vaco TechnologyCompany Name - Vaco Technology

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Eatontown, New Jersey, USA

Contract

IT Helpdesk Technician Contract-to-hire Onsite / Part-time IT Helpdesk Technician is responsible for providing first-level support to internal teams. Responsibilities: Provide technical assistance on Windows 10/11, Mac OS, and Office 365 issues to internal staff. Administer endpoint patching and security measures to ensure system integrity and data protection. Maintain accurate system and software inventory records. Facilitate the onboarding process for new hires, providing them with the ne

Senior Technical Help Desk - Trading Floor TechJob Title - Senior Technical Help Desk - Trading Floor Tech

Randstad DigitalCompany Name - Randstad Digital

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Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro

Long Island Garden City Only / Help Desk SupportJob Title - Long Island Garden City Only / Help Desk Support

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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New York, New York, USA

Full-time

A life insurance company that's been going since 1972 is looking for a Help Desk Support Specialist to join their team! You'd be supporting a team of about 150 people, and would be working on a hybrid schedule, 2-3 days a week in either their Garden City or Lake Success offices. This person will be supporting assistance requests, diagnosing and resolving hardware/software issues, and staying updated on system information and changes. Thanks so much for applying! This is not an entry level role b

IT Support SpecialistJob Title - IT Support Specialist

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: Looking for a helpdesk technician that will be providing phone, remote and deskside support on a 6 month+ contract. The technician will be responsible for installing, configuring, imaging, supporting and maintaining end-user desktops, laptops, mobile devices (iPhones and iPads), printers, etc. They will be responsible for troubleshooting desktop OS, software and applications including Windows 10, O365, MAC OS, basic Active Directory, and network connectivity issues. They should have

IT Helpdesk SupportJob Title - IT Helpdesk Support

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in NYC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * The IT Helpdesk Support will respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic pro

PSEM Technical Project Manager - TPM24-06153Job Title - PSEM Technical Project Manager - TPM24-06153

Compu-Vision Consulting, Inc.Company Name - Compu-Vision Consulting, Inc.

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New York, New York, USA

Third Party, Contract

Title: PSEM Technical Project Manager Location: Brooklyn, NY Duration: 1 Year Hybrid: Work location & Remote (3 days in office/ 2 days remote) Job Description: This role is for a Project Management resource who can easily support and lead projects with a focus on technical implementation activities that require a deep technical knowledge and be able to communication with Operational, Engineering, and Business stakeholders. Scope of Services: Perform requirements gathering necessary to design an

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se

AMER East Central Service Desk ManagerJob Title - AMER East Central Service Desk Manager

StripeCompany Name - Stripe

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New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

Sr. IT service Desk AnalystJob Title - Sr. IT service Desk Analyst

Confidential CompanyCompany Name - Confidential Company

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White Plains, New York, USA

Full-time

This position is onsite and requires you to work 50% in White Plains, NY and 50% in Midtown, NYC- This wil be on a weekly basis. Must have excellent knowledge of windows PC operating systems. IT Hardware including and not limited to desktops, laptops, iPads, Thin client terminals, laser printers and smart phones. Cisco network switching, cisco phones, and network terminology, functions and troubleshooting. Active directory and Citrix- Must be able to deploy computers. 4-5 yrs plus exp working e

PSEM Technical Project Manager - Public Safety Emergency Management (PSEM) PM 3Job Title - PSEM Technical Project Manager - Public Safety Emergency Management (PSEM) PM 3

All IT SolutionsCompany Name - All IT Solutions

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Brooklyn, New York, USA

Full-time, Part-time, Contract, Third Party

Hi Professionals, Greetings from All IT Solutions LLC, One of Our Client hiring resources for following Project PSEM Technical Project Manager - Public Safety Emergency Management (PSEM) PM 3 Brooklyn, NY 11201- Hybrid Long Term Contract Preferred Resources from NY and NJ Job Description Required Skills: Minimum 8 years of experience overseeing medium to large scale projects. At least 8 years of experience in Event Management and Public Safety Emergency Services A baccalaureate degree from

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: Looking for an outgoing Level 1 Help Desk support Analyst to join the Service Desk. This individual will serve as the front-line IT support. On a day to day basis you will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users, promote and escalate problems, incidents and requested action items. The client is looking for someone that the

IT/AV Helpdesk SupportJob Title - IT/AV Helpdesk Support

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description: - 60% AV / 40% IT support - Mostly smart hands in office being able to ping the rest of the NWIT team as needed (who sit on the West Coast) - Supporting on-site and remote users - Need to be able to be self-sufficient - AV Zoom rooms - 5 total, 1 all-hands space that's more complicated. Crestron, AV head controller, AMX, mic, projector. - They need to have someone on-site for event support, monthly impromptus, who's comfortable with diagnosing phone issues - Ring DNA phone system.