Helpdesk Specialist Jobs

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IT Help Desk Specialist

Mayo Clinic

Phoenix, Arizona, USA

Full-time

Job Description The role of the Help Desk Specialist position is to act as the initial support contact for problems or other reported issues regarding computers and related technologies from internal staff. Expected to troubleshoot, resolve or escalate those problems or incidents correctly, and document all of the foregoing. Of critical importance is for the specialist to have excellent interpersonal communication skills to support the delivery of outstanding customer service in a team-based en

IT Help Desk Specialist

Mayo Clinic

Jacksonville, Florida, USA

Full-time

Job Description The role of the Help Desk Specialist position is to act as the initial support contact for problems or other reported issues regarding computers and related technologies from internal staff. Expected to troubleshoot, resolve or escalate those problems or incidents correctly, and document all of the foregoing. Of critical importance is for the specialist to have excellent interpersonal communication skills to support the delivery of outstanding customer service in a team-based en

Data Helpdesk Specialist

Marathon TS Inc

Ogden, Utah, USA

Full-time

Marathon TS is seeking an experienced Data Collection Specialist to join our team. This position has a rotating shift schedule, including days/nights/weekends/holidays etc. It is a 24/7 Operations Center Environment. Primary Responsibilities: Monitor and report on contractual performance standards and trouble ticket lifecycle management for a 24/7 Operations Center. Collaborate within the Data Collection Services team to ensure functional processes and procedures are monitored and adhered to. W

Help Desk Specialist

DBI Staffing

Farmington, Connecticut, USA

Full-time

Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits.Serve as first and second-level support for telephone and e-mail inquiries on the Firm's software applications, hardware, mobile devices, Phones and remote technologies directed to the Information Technology department.Interact with users to identify, research, diagnose reported issues, and engage engineers to assist, as neede

Help Desk Specialist

NuAxis LLC

Reno, Nevada, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Junior Helpdesk Specialist

Chenega MIOS

St. Louis, Missouri, USA

Full-time

Req ID: 36674 Summary Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Data Helpdesk Specialist

Marathon TS Inc

O'Fallon, Illinois, USA

Contract

Marathon TS is seeking an experienced Data Collection Specialist to join our team. This position has a rotating shift schedule, including days/nights/weekends/holidays etc. It is a 24/7 Operations Center Environment. Primary Responsibilities: Monitor and report on contractual performance standards and trouble ticket lifecycle management for a 24/7 Operations Center. Collaborate within the Data Collection Services team to ensure functional processes and procedures are monitored and adhered to. W

Junior Helpdesk Specialist

Chenega MIOS

St. Louis, Missouri, USA

Full-time

Req ID: 36395 Summary Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Tier III Help Desk Specialist w/ Navy Trusted Agent

Mindbank Consulting Group

Arlington, Virginia, USA

Full-time

Please read the job description carefully before applying.Mindbank does not work with third parties.NOTE: This position has been filled. If you are interested in being considered for future, similar opportunities, please feel free to apply via Dice or submit your resume to If I have a position that matches with your skills and professional experience, I will reach out to you. Thanks! - Judy 6/26 Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3) with Mavy Tr

Help Desk Specialist

ResolveTech Solutions Inc.

Houston, Texas, USA

Full-time

Help Desk Specialist Houston, Texas 77064 Contract to Hire Rate: $30/Hr on W2 Locals ONLY s and s and those who are authorized to work for a fulltime/perm position are encouraged to apply. Requirements: 3 Years of proven working experience in providing Help Desk supportMaintain a high first-contact resolution percentage.3 Years experience supporting and troubleshooting connectivity to networks.Working knowledge of ITSM system, remote control software, Windows 10/11, Office 365.Experience with r

Help Desk Specialist

Infirmary Health System

Alabama, USA

Part-time

Overview Qualifications Minimum Qualifications Strong client-facing and communication skills Ability to diagnose and resolve basic computer technical issues Desired Qualifications Associate Degree or completion of IT training program IT Help desk experience Experience with EPIC EMR Responsibilities Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems.

Information Technology Helpdesk Specialist - Full Time - Days

Dayforce

Niagara Falls, New York, USA

Full-time

JOB TITLE: Information Technology (IT) Helpdesk Specialist CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: IT Manager POSITION SUMMARY: A proactive and skilled IT Helpdesk Specialist will be a part of a dynamic IT support team. This position will be the first point of contact for employees seeking technical assistance with hardware, software, and basic network issues. This position will diagnose problems, provide troubleshooting guidance,

F-35 Help Desk Specialist | Secret clearance

General Dynamics

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and e

IT Help Desk Specialist (Night)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

IT SUPPORT SPECIALIST HELP DESK

Conquest Technical Associates, LLC

New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE NO THIRD-PARTY RESUMES SUPERVISORY EXPERIENCE A+ BANKING APPLICATION SUPPORT EXPERIENCE A MUST RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Servers environment (2022

IT Helpdesk Support Service Specialist

Electronic Consulting Services, Inc (ECS Federal)

Pocatello, Idaho, USA

Full-time

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism, espionage, cyber threat

IT Helpdesk Support Service Specialist

Electronic Consulting Services, Inc (ECS Federal)

Huntsville, Alabama, USA

Full-time

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Huntsville, AL office. About the Role ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator on Redstone Arsenal to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism,

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

The End User Support Technician delivers technical assistance to staff and affiliated users by installing, configuring, maintaining, and troubleshooting hardware, software, and basic networking systems. This role is a vital first point of contact for IT support, ensuring users can access and utilize technology effectively and securely. Support is provided through phone, email, remote sessions, and in-person interactions. Technicians in this position play a key role in maintaining the operational

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro

Senior Specialist, Help Desk Support

Raymond James Financial Inc

Southfield, Michigan, USA

Full-time

Job Description Summary Helps end-users resolve issues with computer hardware or software. Responds to user inquiries, troubleshoots and diagnoses problems and identifies solutions with IT equipment and applications. Job Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Memphis, TN or Southfield, MI Corporate Office. Please Note: The initial training period will last six weeks and will require candidates to be