Helpdesk Technician Jobs

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Credit Card Depot Technician

Express Employment Professionals

Norwood, Massachusetts, USA

Full-time

We are seeking Credit Card Depot Technician to join our partnering client's team in Norwood, MA. any software configuration experience preferred Pre-Screening questions must be answered for consideration Schedule: 8am - 4:30pm (Mon - Fri) Pay Rate: $18 - $20/hr based on experience Resonsibilities: Track device inventoryAssist in resolution of customer ticketsPackaging and provisioning of the credit card devicesDownload software on credit card machinesConfigure software on credit card machin

Technical Services Coordinator 2

TEKsystems c/o Allegis Group

Dublin, California, USA

Full-time

Helpdesk Technician (Technical Services Coordinator 2) Pay Rate: $28/hr. - $32/hr. Contract: Ongoing Onsite 5 days a week Description The primary responsibility is to respond to and resolve customer support requests and IT service-related issues. Responsible for thorough and appropriate ticket documentation and management. Escalate problems as required to Tier 2 and 3 support teams and vendors. This person MUST be able to work 1 weekend day. This schedule is going to be a swing shift 10 am - 7 p

Onsite Help Desk/Support Technician

CSI Companies

Jacksonville, Florida, USA

Contract

. CSI is Seeking an Onsite Help Desk/Support Technician in La Palma CA for their large well known Payroll Processing client Location - Onsite Monday - Friday in La Palma CA Pay - up to 35 dollars an hour *Must have experience supporting MAC's * This resource will Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems as well as Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Res

ISP Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Technician

TEKsystems c/o Allegis Group

Cedar Rapids, Iowa, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

IT Technician - TS/SCI w/Poly

General Dynamics

Springfield, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Patching, Technical Support Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician V - Patching Transform technology into opportunity as a Help Desk Technicia

IT Support Technician

TSR Consulting Services, Inc.

New York, New York, USA

Contract

Our client, a leading law firm, is hiring an IT Support Technician on a contract basis. Job ID: 82431 Work Location: New York, NY Summary: The client is looking for a hands-on IT Support Technician to support a short-term hardware deployment project in our New York office. This role is strictly temporary and is expected to last approximately 6-8 weeks. Responsibilities: Unbox and set up IT equipment, including monitors, docking stations, and peripherals Tag and inventory all hardware assets Se

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden

ISP Technician

TEKsystems c/o Allegis Group

Cedar Rapids, Iowa, USA

Full-time

TEKsystems is seeking candidates local to Cedar Rapids, Iowa, Huntsville, Alabama, or Raleigh, North Carolina. Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, incl

ISP Technician

TEKsystems c/o Allegis Group

Cedar Rapids, Iowa, USA

Full-time

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware and software

NOC Technician Admin

Techead

Virginia Beach, Virginia, USA

Contract

NOC Technician Admin 12 Month Contract (could extend or convert for the right person) On-site Local Candidate! Virginia Beach, VA No C2C TECHEAD is seeking an entry-level NOC Technician (or Network Technician) to join our team. This role is ideal for candidates who are fairly new to IT but bring a strong service-oriented mindset. Key Responsibilities:Perform cable runs and assist with network cable installations.Support basic network switch configuration and troubleshooting.Provide Tier 2 Help

ISP Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Communication, Customer Service, Troubleshooting Certifications: CompTIA - Security+ CE - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Tech

Help Desk Manager

Robert Half

Boise, Idaho, USA

Full-time

Description We are looking for an experienced Help Desk Manager to lead and enhance IT support services for a dynamic team in Boise, Idaho. This role involves providing strategic direction and hands-on leadership to ensure efficient and effective end-user support across the organization. The ideal candidate will excel in managing IT operations, implementing best practices, and fostering a collaborative environment for both users and technical staff. Responsibilities: Oversee and lead IT support

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Desktop Support Technician

Cogliano IT Staffing LLC

Decatur, Illinois, USA

Contract

Desktop Support Technician needed for a Contract to Hire position onsite in Decatur, IL! The Desktop Support Technician will be full-time onsite at a customer site performing the following duties: Desktop Technician will provide day to day local\remote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.The candidate will also need to facilitate customer r

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make

NESD Help Desk Agent II - $24/hr - Bossier City

General Dynamics Information Technology

Bossier City, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. M