Helpdesk support level 1 Jobs

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Data Helpdesk Specialist

Marathon TS Inc

•

Ogden, Utah, USA

Full-time

Marathon TS is seeking an experienced Data Collection Specialist to join our team. This position has a rotating shift schedule, including days/nights/weekends/holidays etc. It is a 24/7 Operations Center Environment. Primary Responsibilities: Monitor and report on contractual performance standards and trouble ticket lifecycle management for a 24/7 Operations Center. Collaborate within the Data Collection Services team to ensure functional processes and procedures are monitored and adhered to. W
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Posted 11 days ago | Updated 11 days ago

Data Helpdesk Specialist

Marathon TS Inc

•

O'Fallon, Illinois, USA

Contract

Marathon TS is seeking an experienced Data Collection Specialist to join our team. This position has a rotating shift schedule, including days/nights/weekends/holidays etc. It is a 24/7 Operations Center Environment. Primary Responsibilities: Monitor and report on contractual performance standards and trouble ticket lifecycle management for a 24/7 Operations Center. Collaborate within the Data Collection Services team to ensure functional processes and procedures are monitored and adhered to. W
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Posted 11 days ago | Updated 11 days ago

L2 Help Desk - Mobile Phones and Microsoft Intune

Randstad Digital

•

Plano, Texas, USA

Full-time

job summary: Required Skills Candidate should have a well-rounded knowledge of large-scale enterprise mobile device management such as Microsoft Intune as well as knowledge of the Apple and/or Android operating system. Familiarity with core Microsoft infrastructure technologies, including Active Directory, Exchange Server, and Teams will be helpful. Need to be able to interact with customers and provide exceptional technical services. Will interface with customers to troubleshoot and evaluate
Posted 6 days ago | Updated moments ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A ca
Posted 27 days ago | Updated 23 hours ago

Help Desk

Indotronix International Corp

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Southfield, Michigan, USA

Contract

Provides solutions to a wide variety of technology related problems, issues, and questions or escalates to appropriate support area.Enters complete and accurate information into contact tracking database and follows up with customer as needed to provide total ticket ownership.Utilizes knowledge management tools to help resolve client issues.Assists clients in completing online forms to attain various systems, services, hardware, software, and/or entitlements.Assists customers in performing basic
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Posted 1 day ago

L2 Help Desk - Mobile Phones and Microsoft Intune

Randstad Digital

•

New Jersey, USA

Full-time

job summary: Required Skills Candidate should have a well-rounded knowledge of large-scale enterprise mobile device management such as Microsoft Intune as well as knowledge of the Apple and/or Android operating system. Familiarity with core Microsoft infrastructure technologies, including Active Directory, Exchange Server, and Teams will be helpful. Need to be able to interact with customers and provide exceptional technical services. Will interface with customers to troubleshoot and evaluate
Posted 8 days ago | Updated moments ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 24 days ago | Updated 9 hours ago

Help Desk Specialist

INSPYR Solutions

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Houston, Texas, USA

Contract

Title: Helpdesk Specialist Location: Remote (Candidates MUST be local to Houston, TX) Duration: Long-Term Contract/Contract-to-Hire Work Requirements: , Holders or Authorized to Work in the US. W2/Direct-employment only. Key Points: This position is fully remote, however, candidates MUST be local to the Houston, TX area Previous experience in a high-volume call environment is crucial The Help Desk Admin is an information technology (IT) professional who helps users resolve issues with computer h
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Posted 2 days ago | Updated moments ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician
Posted 36 days ago | Updated 23 hours ago

Lead Help Desk Analyst

Robert Half

•

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities
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Posted 8 days ago | Updated 6 hours ago

Help Desk Analyst II

Robert Half

•

Chesterfield, Missouri, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Chesterfield, Missouri. This Contract to permanent position involves providing advanced IT support, resolving complex technical issues, and ensuring seamless network operations. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and a commitment to delivering exceptional user support. Responsibilities: Deliver Tier 2 technical support for escalated IT issues, including t
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Posted 18 hours ago | Updated 6 hours ago

Workflow Eligibility Helpdesk - Oklahoma City, OK - Hybrid

Gainwell Technologies LLC

•

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 44 days ago | Updated 5 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 38 days ago | Updated 9 hours ago

Helpdesk Technician - Remote Work From Home

TEKsystems c/o Allegis Group

•

Kansas City, Kansas, USA

Full-time

Must reside in the Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer service experience, positive attitude and problem solving skills. This is a Microsoft shop with a few MAC and Apple products - M365, Windows 10, Active Directory, VPN and Net
Posted 5 days ago | Updated 6 hours ago

Helpdesk Specialist

TriosysIT Inc.

•

Washington, District of Columbia, USA

Third Party, Contract

Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources. Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (bothWindows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and
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Posted 50 days ago | Updated moments ago

Help Desk Analyst - HIRING ASAP

TEKsystems c/o Allegis Group

•

Stockton, California, USA

Full-time

Description Job Title: Help Desk Analyst, Tier 1 Location: Stockton, CA Duration: 6 Months + Contract TEKsystems' client is seeking a tier 1 Help Desk Analyst to join their team immediately. We are looking for interested candidates with 2-3 years of IT support experience in a small to medium scale environment supporting 300 + end users alongside the systems administrator on-site. Tools: ServiceNow, Office 365 - word, excel, powerpoint, sharepoint, MS Teams, Active Directory, MFA, AutoPilot,
Posted 7 days ago | Updated 6 hours ago

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk
Posted 13 days ago | Updated 9 hours ago

Help Desk Technician

Decisionpoint Corporation

•

Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is located onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, t
Posted 60+ days ago | Updated 6 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e
Posted 11 days ago | Updated 9 hours ago

IT Help Desk Analyst

TEKsystems c/o Allegis Group

•

Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S
Posted 7 days ago | Updated 6 hours ago