Helpdesk support level 1 Jobs

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Help Desk Analyst 1

Pristine Resource

•

Conyers, Georgia, USA

Contract, Third Party

LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the ap
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Posted 1 day ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 7 hours ago

Help Desk Support

TEKsystems

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Remote or Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh
Posted 4 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh
Posted 7 hours ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

The End User Support Technician delivers technical assistance to staff and affiliated users by installing, configuring, maintaining, and troubleshooting hardware, software, and basic networking systems. This role is a vital first point of contact for IT support, ensuring users can access and utilize technology effectively and securely. Support is provided through phone, email, remote sessions, and in-person interactions. Technicians in this position play a key role in maintaining the operational
Posted 6 days ago | Updated 7 hours ago

Help Desk Support

Object Technology Solutions, Inc.

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Topeka, Kansas, USA

Contract

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Support Location - Topeka, KS Job Description: Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred. In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job. Valid driver's license required. The candidate will also be expected to be in a 24/7 on-call rotation, with OT offered for calls. About us: OTSI is a
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Posted 1 day ago

Tier 1 - Windows Helpdesk Support

TEKsystems c/o Allegis Group

•

Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e
Posted 4 days ago | Updated 7 hours ago

BANK HELP DESK SUPPORT

Conquest Technical Associates, LLC

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New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE LOCAL CANDIDATES TO NY / NJ ONLY SUPERVISORY EXPERIENCE A+ BANKING APPLICATION SUPPORT EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Servers environment (2
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Posted 1 day ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 1 day ago | Updated 7 hours ago

Help Desk Analyst 1

TriCom Technical Services

•

Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and
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Posted 5 days ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

•

Vestavia Hills, Alabama, USA

Full-time

Description One of TEKsystems' clients, a Fortune 500 company and leader in their respective industry, is looking for a Helpdesk/Technical Support Analyst to join their team. The candidate will be expected to perform world-class customer service to the company's external, revenue-generating customers who utilize one of the primary applications used for logging into their account via a web portal/website to do business. Much of the work will include resetting passwords and walking clients through
Posted 6 days ago | Updated 7 hours ago

Helpdesk Support

Motion Recruitment Partners, LLC

•

Norcross, Georgia, USA

Full-time

Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle incoming technical calls, troubleshoot and resolve issues, and accurately document each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent position. Contract Duratio
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Posted 1 day ago | Updated 7 hours ago

HelpDesk Support

CherryRoad Technologies Inc.

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New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Helpdesk Support to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. Responsibil
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Posted 4 days ago | Updated 21 hours ago

Tier 1 Helpdesk

TEKsystems c/o Allegis Group

•

Coppell, Texas, USA

Full-time

Job Summary: We are seeking a customer-focused and tech-savvy Tier 1 Help Desk Technician to provide first-level technical support to end-users. This role is responsible for troubleshooting hardware, software, and network-related issues, escalating complex problems, and ensuring timely resolution to maintain business continuity. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.Diagnose and resolve basic hard
Posted 1 day ago | Updated 7 hours ago

Help Desk - Computer Support Technician

KBTS Technologies Inc

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Minneapolis, Minnesota, USA

Contract

DIRECT CLIENT: Computer Support Technician Location: Minneapolis, MN 55415 Duration: 12+ months (extendable) Rate: $W2/1099 100% Onsite Work Computer Support Technician Pursuant to the policies, procedures, goals, and objectives established by the client, the contractor performs the following duties on a regular and recurring basis under the close direction of the IT Systems Manager and the Specialist: Requires testing, quality assurance, configuration, installation, implementation, maintenance
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Posted 2 days ago | Updated 5 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Nashville, Tennessee, USA

Full-time

Description As a key member of the Digital Services Support Team the Help Desk Coordinator will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Help Desk Team. This position is part of an On-Call rotation. The work shift for this role is 10am-7pm CST. The candidate can sit anywhere in the US and needs to be willing to work this shift. Skills Help desk support, Troubleshooting, Customer service, Help desk, Service des
Posted 4 days ago | Updated 7 hours ago

GA DDS Help Desk Analyst 1

USG, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: GA DDS Help Desk Analyst 1 (765352) Location: 2206 East View Parkway, Conyers, GA 30013 Pay Rate: $20/hour (W2) Interview Type: Web-Cam or Onsite Interview Work Type: Onsite Local Candidates Only Important Notes MUST be Bilingual Spanish MUST have Call Center Experience Do NOT submit candidates previously submitted to Requisition #762935 This role is located at DDS Headquarters in Conyers, GA Job Summary The Georgia Department of Driver Services (DDS) is seeking a Bilingual Help
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Posted 2 days ago | Updated 1 hour ago

Helpdesk Support Analyst

Judge Group, Inc.

•

Draper, Utah, USA

Contract

Location: Draper, UT Description: About the Role We are seeking a highly motivated and customer-focused Technical Support Specialist to join our enterprise support team. In this role, you will provide front-line technical assistance to employees across the organization, ensuring timely resolution of hardware, software, and network-related issues. You'll be part of a collaborative team that values problem-solving, continuous learning, and delivering exceptional user experiences. Responsibili
Posted 1 day ago | Updated 7 hours ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
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Posted 2 days ago | Updated 5 hours ago

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

•

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro
Posted 4 days ago | Updated 7 hours ago