Helpdesk support level 1 Jobs

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Help Desk Support Technician SME Level

Beacon Systems, Inc

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Jackson, Mississippi, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Help Desk Support Technician
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Posted 3 days ago

Help Desk Support Technician SME Level (M365 Applications)

Ardent Technologies, Inc.

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Jackson, Mississippi, USA

Third Party, Contract

Ardent Technologies, Inc. is an accredited small business providing a full range of IT support services, cybersecurity services, staff augmentation, fiscal management, and administrative support. Headquarters in Dayton, OH, near Wright-Patterson Air Force Base, Ardent has served federal, state/local government, commercial, and higher education markets across the US since 2000. Our commitment to excellence, integrity, and client satisfaction drives our growth and yours. Job Description We are cur
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Posted 1 day ago

Tier 1 Helpdesk Support

TEKsystems c/o Allegis Group

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Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 4 hours ago

Help desk Level 1 (contract to hire)

Confidential Company

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Monroe Township, New Jersey, USA

Contract

This is an onsite position-3-6 months with a roll to permanent- (50-55K)Co cannot do sponsorship at this time. 2 yrs plus exp with "hands-on" help desk Level 1- to support their warehouse operations.Provide basic technical support for warehouse staff, including resolving hardware and software issues, maintaining equipment, and ensuring all systems run smoothly to support daily operations. Key responsibilities:Respond to help desk tickest, calls or walk-ups from warehouse and back office staff. T
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Posted 10 hours ago

IT Support Specialist (Desktop / Helpdesk)

VDart, Inc.

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Juno Beach, Florida, USA

Contract, Third Party

Job Title: IT Support Specialist (Windows 11 / Microsoft 365 / iOS) Location: Juno Beach, FL (Onsite) Job Type: 1-Year Contract Job Overview: We are seeking a highly skilled and customer-focused IT Support Specialist for a 1-year contract opportunity in Juno Beach, FL. The ideal candidate will have hands-on experience with Windows 11, Microsoft 365, and Apple iOS devices. This role requires excellent communication and time management skills, as well as the ability to interface directly with e
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Posted 12 hours ago | Updated moments ago

Help Desk Desktop Support Analyst In Office Level 1-2

Randstad Digital

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Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca
Posted 1 day ago | Updated 1 hour ago

Help Desk Support Technician

Encore Consulting Services

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Jackson, Mississippi, USA

Contract

Help Desk Support Technician 100% Onsite Jackson, MS 9+ Months Contract Job Description: Our client is seeking a Help Desk Support Technician to provide all levels of IT support for its OTSS project. This position will be the initial point of contact for end users requesting IT support and requires onsite presence in Jackson, MS. The ideal candidate will have strong experience in desktop/laptop troubleshooting, software installation, Active Directory, M365 applications, and providing remote sup
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Posted 11 hours ago

Help Desk Support Technician SME Level

Powersolv

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Jackson, Mississippi, USA

Third Party, Contract

Selected candidate's role will focus on providing all levels of support to customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support f
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Posted 1 day ago | Updated 1 day ago

Help Desk Support

TEKsystems c/o Allegis Group

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Schaumburg, Illinois, USA

Full-time

Description As a Help Desk Technical Support Specialist, on our IT team, you will be working directly with the internal client to deliver IT services and solutions. This role will require communication and interaction with multiple teams to ensure service levels are maintained. You will also troubleshoot issues and will provide a work around to problems to ensure that service is restored as soon as possible. You will work with a Team including both Phone and Software communications and tracking
Posted 4 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

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Milwaukee, Wisconsin, USA

Full-time

Overview: We are eeking experienced Help Desk professionals to provide remote Tier 1 support during an software go-live. This is a short-term project requiring strong customer service and troubleshooting skills. Key Details: Location: Milwaukee, WI (hybrid)Start Date: June 3, 2025Duration: 3 month contract Responsibilities: Provide phone-based technical support for software-related issuesHandle password resets, account access, and basic navigationLog and escalate tickets using an ITSM platformFo
Posted 1 day ago | Updated 4 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

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West Allis, Wisconsin, USA

Full-time

TEKsystems is urgently looking to hire MULTIPLE Help Desk Technicians in West Allis, WI for a 3 month project!! Candidates must go on site for 3 days for training and will work remote for the rest of the duration. Apply here for more information. Description We are seeking experienced Tier 1 Help Desk professionals to provide phone-based and remote support to employees during their Oracle system cutover period. Candidates must be located within driving distance of West Allis, WI, as they will b
Posted 1 day ago | Updated 4 hours ago

Help Desk Support Technician

Kollasoft Inc.

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Jackson, Mississippi, USA

Contract

Job Title: Help Desk Support Technician Location: Jackson, MS (Onsite) Duration: Long Term Position PROJECT NAME OTSS project PROJECT DETAILS The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by modernizing our current student inf
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Posted 1 day ago | Updated 1 day ago

Help Desk Support

TEKsystems c/o Allegis Group

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West Allis, Wisconsin, USA

Full-time

Description Project Overview: Brookdale Senior Living is preparing for an Oracle ERP system go-live and is seeking a supplemental team of Tier 1 Help Desk agents to support the anticipated increase in end-user support calls. This is a critical project to ensure a smooth transition during their Oracle deployment. TEKsystems has partnered with Brookdale on similar initiatives in the past, and this engagement will be highly visible within their IT organization. Position Overview: We are seeking exp
Posted 1 day ago | Updated 4 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

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West Allis, Wisconsin, USA

Full-time

Job Description: Help Desk Support Project Overview: We are preparing for the go-live of an Oracle ERP system and need a supplemental team of Tier 1 Help Desk agents to manage the anticipated surge in end-user support calls. This project is crucial for ensuring a seamless transition during the Oracle deployment. TEKsystems has previously collaborated on similar projects, making this engagement highly visible within the IT organization. Position Overview: We are looking for experienced Tier 1 He
Posted 1 day ago | Updated 4 hours ago

System Administrator / Helpdesk Support

TriosysIT Inc.

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Bellefonte, Pennsylvania, USA

Contract, Third Party

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: Provide Tier 1 and Tier 2 helpdesk support.Support will include hands-on, telephone, and remote support for local and field staff.Configure and install personal computers,laptops, and tablets.Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.Monitors and respond to user created
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Posted 15 hours ago | Updated 8 hours ago

Helpdesk Technical Support

Talent Groups

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Middletown, New York, USA

Contract

Location: 109 Rykowski Lane Middletown NY 10941 (Need candidate only with in 15miles radius) Position: Field Support (4 position) JD: The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include: Strong Field Support experienceBasic Networking skills (like IP Addr
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Posted 3 days ago | Updated 3 days ago

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

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Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden
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Posted 15 days ago | Updated 4 days ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

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Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 4 days ago | Updated 4 hours ago

Help Desk Support Technician

Infinite Computing Systems, Inc.

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Jackson, Mississippi, USA

Contract

Selected candidate s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing suppor
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Posted 1 day ago

"Tier 1 Help Desk"

RightStaff Technical Resources

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Waltham, Massachusetts, USA

Full-time

This opportunity is a 4 month contract to hire opportunity in Waltham MA - 02451. Any Interest, We are looking at bringing our Tier 1 services back in-house and need to staff 1 tier technician. The need is for basic, first-level remote troubleshooting. Ideally, we would be looking for entry level techs who are looking to start their careers in IT and are hungry to learn as much as they can. We need highly motivated individuals who can quickly pick up on workflows and troubleshooting steps. They
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Posted 10 hours ago | Updated 10 hours ago