Helpdesk support level 1 jobs

Mid-Level Customer Support Technician/Help Desk (Tier 1/2 software and hardware support)

Kissimmee, Florida

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Today

Note : Please reply ONLY if you 1) can work 100% on-site from day one + have all the Required skill set and have worked as a " Mid-Level Customer Support Technician/Help Desk (Tier 1/2 software and hardware support)" in a large & Complex IT Environment. 2) can come for a mandatory F-2-F interview in Celebration, Florida at our own expense. 3) can provide at least 3 verifiable experience from completed and/or substantially completed jobs that closely match this request + Sign Resume Certificatio

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Contract

$25 - $30

Help Desk Support Specialist - Entry Level IT

Wappingers Falls, New York

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Today

Entry-Level IT Support / Tech Support Specialist Location: On-site - Wappingers Falls, NY (5 days/week) Schedule: 35 hours/week - flexible hours available Pay Range: $20-$22/hour Employment Type: Contract-to-Hire Make a Difference While Building Your Career This isn't just another entry-level IT job - it's a chance to support a company whose work directly helps save lives. We're looking for someone who's passionate about technology, eager to learn, and ready to take the first step in a lon

Full-time

USD 20.00 - 22.00 per hour

Help Desk Support

Charlotte, North Carolina

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Today

Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through Lockton Source of Record (SysAid) Manage Help Desk tickets in a timely manner, i

Full-time

USD 25.00 - 29.00 per hour

Help Desk Support

Charlotte, North Carolina

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Today

Description Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through Lockton Source of Record (SysAid) Manage Help Desk tickets in a timely manner, if not directly dealing

Full-time

USD 25.00 - 29.00 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Help Desk Support / Help Desk Specialist III

Tucson, Arizona

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Today

Description The Expert Desk Analyst will provide technical support to internal employees who service our customers. The candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of employee issues/requests, which may range from straightforward to more complicated technical issues in a dynamic, fast-paced environment. There is also a range of administration duties within this role. Excellent communication and interpersonal skills comb

Full-time

USD 26.50 - 26.50 per hour

Helpdesk Support Technician

Grand Rapids, Michigan

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Today

Description Provide technical support to external and internal customers relating to personal computers and desktop applications. Evaluate functional requirements and support on-going effective utilization of applications. This role requires external vendor interactions for support of IT service delivery. Support Windows and Mac desktop applications, including user interface, word processing, spreadsheet, database and application system integration tools. Setup, upgrade and install desktops and

Full-time

USD 21.00 - 28.00 per hour

Help Desk Support

Honolulu, Hawaii

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Today

Help Desk Technician Overview: The Help Desk Technician provides technical support and assistance to end users within an organization. This role involves troubleshooting hardware and software issues, resolving network problems, and ensuring users can effectively use their systems and applications. Key Responsibilities: Respond to user inquiries via phone, email, or ticketing system.Diagnose and resolve technical hardware and software issues.Set up and configure new computers, printers, and ot

Full-time

USD 20.00 - 25.00 per hour

Desktop/HelpDesk Support Analyst

Chesterfield, Virginia

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Today

Job ID: VA-778193 Onsite/Local Desktop/HelpDesk Support Analyst (12+) with L1/L2/break/fix, imaging, Hardware/Network/Database/peripherals/A/V support, Virtualization, Cybersecurity experience Location: Chesterfield, VA (VDOT)Duration: 8 Months Skills:Help Desk Support Required 5 YearsCustomer Service Required 5 YearsDesktop/Laptop/Server Hardware Required 5 YearsDesktop/Server Applications Required 5 YearsGeneral Network Required 3 YearsHands-On w/Network Equip Required 3 YearsVirtualization Re

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Third Party, Contract

Depends on Experience

Help Desk Support

Kansas City, Missouri

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Today

Full-time

USD 25.00 - 29.00 per hour

Help Desk - Tier 1

Braintree, Massachusetts

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Today

Beacon Hill is hiring multiple reliable and dependable IT Help Desk Specialists to join a client project. The ideal candidates will have IT support, ticketing systems and strong customer services skills. This is a short-term project, and we are hiring for multiple shifts and weekend shifts. Candidates must be available to start Monday October 27, 2025. Prior experience in IT support or Help Desk Experience with ServiceNow or similar ticketing tools Strong listening and follow up skills Desired

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Full-time

$28.50 - $28.5 per hour

HelpDesk Support Analyst

Vandalia, Ohio

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15d ago

Job Opportunity for Jr Help Desk Analyst @ Vandalia, OH ( Client is looking for local candidates to OH, who are willing to go for work onsite 5 days a week as this is hands on helpdesk support) The role requires more hands-on work building, deploying, and collecting hardware in addition to the customer service/ticket resolution responsibilities ( At this point of time we are not sponsoring any VISA, we are looking for independent consultants ) ALL YOU LL NEED FOR SUCCESS Minimum Qualifications E

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Contract

$20 - $22

Tier 1 Help Desk

Phoenix, Arizona

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Today

This is a full time opportunity based in the Phoenix area with a growing technology organization that supports a wide range of internal users and systems. The team handles everything from hardware setup and software troubleshooting to user account management and ticket resolution across Windows based environments. You'll work closely with IT leadership and other departments to keep operations running smoothly while getting hands on experience with new technologies and tools. What makes this role

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Full-time

15/hr - 20/hr

Helpdesk support

Vandalia, Ohio

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15d ago

Position : Helpdesk support Location : 3400 Terminal Dr, Vandalia, OH 45377 Description: This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provides resolution to problems that can

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Contract

$20 - $22

Desktop/Helpdesk Support Specialist-Windows/Mac-Hybrid

Hybrid in Chicago, Illinois

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Today

This is a hybrid role, Must work onsite 2 times per week, onsite on Mondays is mandatory. We are seeking a IT Support / Helpdesk Technician in the Humboldt Park area of Chicago, IL area! Our client is seeking an IT Support Professional that can provide company-wide Helpdesk, IT troubleshooting, and asset management support. Responsibilities include: Setting up workstations for new employees: Both onsite and remote IT Asset Management: Tracking, distributing and retrieving IT equipment Hardware

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Contract

$30 - $40

IT Help Desk Representative

Seville, Ohio

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Today

Description The IT Help Desk Representative provides support for tier 1 incident resolution, change requests and how-to requests reported to the clients IT Employee Helpdesk. Responsibilities include initial assessment, triage, research, and resolution of tier 1 incidents and requests regarding the use of application software, hardware and/or infrastructure components. The Help Desk Representative 1 is responsible for collecting support information through phone, instant message and email conver

Full-time

USD 15.00 - 20.00 per hour

Jr. IT Helpdesk (1-year contract)

Kokomo, Indiana

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Today

Position: Jr. IT Helpdesk (1-year contract) Rate: $24/hour (W2 only) Location: 2531 Touby Pike, Kokomo, IN (onsite) Role Overview: Provide first-level IT support in a manufacturing environment handling tickets, troubleshooting hardware/software/network issues, documenting procedures, and managing IT assets. Responsibilities include VIP and executive IT support, VPN/security administration, and coordination with network/server teams. Requirements: 1+ year of corporate tech support experience (Bac

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Contract

$20+

IT HelpDesk Support

Charles Town, West Virginia

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7d ago

Job Title: IT Helpdesk Location: Charles town, WV Key Responsibilities: Technical Support: Respond to user inquiries via phone, email, or in-person.Diagnose and resolve hardware, software, and network issues.Guide users through step-by-step solutions. Incident Management: Record and track incidents and service requests using a ticketing system.Prioritize and escalate issues as necessary to ensure timely resolution.Follow up with users to ensure issue resolution and customer satisfaction. Main

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Contract

$15 - $17

Help Desk Analyst I | Tier 1 Technical Support

Des Moines, Iowa

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Today

Description We are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will assist with troubleshooting hardware, software, and network connectivity issues while offering exceptional customer service to internal users. This is a Contract-to-Permanent position, offering an opportunity to grow your technical expertise in a dynamic work environment. Responsibilities: Deliver Tier 1 help desk support, addressing user inqu

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Full-time

IT Call Center Support / Service Desk / Help Desk / Technical Support

Tallahassee, Florida

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Today

Scope of Services: Responsible for Tier I IT call center customer service support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application and software problems. Education: High School Diploma or equivalent. Experience: 1 to 2 years of Customer Call Center work experienc

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Contract

$15 - $20

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Helpdesk support level 1 jobs