Helpdesk Jobs

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IT Help Desk Specialist (Day)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

Help Desk Technician

Information Resource Group, Inc.

Tennessee, USA

Third Party, Contract

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a

Helpdesk

RMS Computer Corporation

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication inst

Help Desk Analyst

Trigyn Technologies, Inc.

Philadelphia, Pennsylvania, USA

Third Party, Contract

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

IVR Tester (Spanish)

Pro Integrate

Texas, USA

Third Party, Contract

Hi Professional, Hope you are doing well, Please see the JD and let me know if you are looking for a change ? IVR Testing (Spanish) Birmingham, AL Onsite (Locals preferred) Contract Must have 1. Proficient speaking, listening, and writing skills in SPANISH2 2. Proficient in QA Methodologies - Functional, Regression, and other testing techniques 3. Hands-on knowledge in Test Automation - Preferably in IVR and UI automation 4. Hands-on knowledge in JIRA 5. Proficient in Agile and DevOps Pr

Service Desk Technician

LaSalle Network

Downers Grove, Illinois, USA

Contract

Your technical skills can help save lives! LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly. This is a hands-on, high-impact role where you'll be the first line of defense in solving IT challenges for healthcare professionals. Help Desk Technician Responsibilities: Provide onsite IT support for essential healthcare systems and devices Troubleshoot and resolve hardware, software, and networking issues In

Head of IT Architecture

MW Partners LLC

Remote

Full-time

We are looking for a strategic, hands-on IT leader to architect and scale our client's enterprise systems. As Head of IT Architecture & Cognitive Solutions, you will lead the modernization of our application landscape, design a secure and scalable infrastructure, and embed automation and AI across business processes. You will play a critical role in aligning IT strategy with company growth, driving operational efficiency, and enabling a data-informed, digital-first organization. Key Responsibili

Field Support Engineer

Talent Groups

Monroe, New York, USA

Contract, Third Party

Job Description: This role provides frontline helpdesk Field technical support, handling inbound service requests for PC, Apple, and infrastructure issues. The candidate should have strong field support experience, basic networking knowledge (IP addressing, DHCP, DNS), and be open to learning IDF environments. Responsibilities include supporting workstations, printers, and peripherals, managing and documenting tickets promptly, troubleshooting technical issues, and communicating effectively with

IT Analyst (desktop)

V-Soft Consulting Group, Inc

Dallas, Texas, USA

Full-time

IT Analyst (desktop) Primary Location: Dallas, Texas V-Soft Consulting is currently hiring for an IT Analyst (desktop) for our premier client in Dallas, Texas. Education and Experience Associates degree (preferred); bachelors degree (preferred); or similar work experience. Must have prior experience from a law firm. At least 3 years of experience providing direct support to customers in the areas of business solutions, software, hardware and networking technologies. At least 3 years of experi

Desktop Support Technician

ESPO Engineering Corp

San Antonio, Texas, USA

Contract

DESKTOP SUPPORT TECHNICIAN Location: San Antonio, TX OR Orange, TX Job type: Contract to Hire Our client, a national private EPC Firm, is hiring a Desktop Support Technician for a contract-to-hire opportunity in San Antonio, TX OR Orange, TX.The Desktop Support Technician handles more complex technical support tasks, including imaging, configuring, and troubleshooting hardware and software. Provides advanced troubleshooting for Windows, Office 365, and basic network/server issues. Escalates issu

System Admin-- onsite at PA

Digitek Software, Inc.

Harrisburg, Pennsylvania, USA

Contract

One of our Client is looking for the position of System Administrator based on following skills: Location: PA Position Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. This is a 6 month position with the possibility for renewal. Onsite work will be located at the agency s Centre County Regional Office: The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: Provide

IT Service Desk Tech

Ledgent Technology

San Diego, California, USA

Full-time, Contract

The IT Service Technician plays an important role in the organization by performing a number of tasks related to the company's Information Technology functions. The role is responsible, under general direction, for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. The role will assist staff with the set-up and technical support of desktop computers, applications and related technology. Support may inclu

Technical Support

INFOMATICS

Portland, Oregon, USA

Contract

Job Description: Our client is looking for an highly motivated and team oriented Technical Support Technician. This position involves supporting the Dealer Network, Fleets, End Users, and internal customers. You will be answering calls, electronic submissions, and emails from our customers. Responsibilities: Answer calls, emails and electronic tickets from dealer network, end-users, and internal customers regarding Freightliner and/or Western Star technical service or service parts related iss

Customer Technical Support Representative 4

Lucid Technologies

Eagan, Minnesota, USA

Contract

Job Title: IT - Customer Technical Support Representative 4Location work will be performed: MNO001 - Eagan - 2825 Lone Oak Pkwy The ideal candidate will have past Monitoring and Incident Management /Help Desk experience and great written and oral communication skills. We are looking for someone who is organized and have the ability to lead incident calls bridges. Confidence with Linux as a user on the command line is a plus. Job Description: Job Title: Enterprise Systems Monitoring TechLocation:

IT Support Technician - 55k

Highspring

Denver, Colorado, USA

Contract

Title: Site Support Technician | Denver - Multiple Sites | Room for Growth! Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire/ Extensions Hourly Rate: $22-28/HR Salary upon Conversion: $55k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm PST. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This r

Service Desk Manager

Veterans Enterprise Technology Solutions

Fort Wayne, Indiana, USA

Full-time

Staffing Pros, a division of VETS Inc., is recruiting for a full-time Service Desk Manager for the Cybersecurity and SOC team onsite in Augusta, GA or Fort Wayne IN. ResponsibilitiesThe Cybersecurity Service Manager is responsible for overseeing daily operations of the Event Management team, which provides event analysis and threat hunting for managed services clients. The Cybersecurity Service Manager ensures that Event Management personnel deliver rapid threat response while meeting objectives

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact

Support - Technical Support Specialist

Siri Infosolutions Inc

Enon, Ohio, USA

Contract, Third Party

Job Description: Duties: Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up

IT Computer Operator

Infoway Software

Houston, Texas, USA

Contract

IT Computer Operator 6 months Houston, TX Shift: 2nd shift (2:30 PM 10:30 PM), 2 days off during the week (most likely off Sunday and Monday) Job Summary: We are seeking a detail-oriented and reliable IT Computer Operator to oversee and manage computer systems, networks, and peripheral equipment to ensure smooth and efficient operations. The ideal candidate will monitor systems, perform scheduled operations, resolve minor issues, and escalate problems as needed to maintain optimal system functi

Desktop Team Lead

Data Processing Resources

Ossining, New York, USA

Full-time

Desktop Team Lead The Desktop Team Lead will be responsible for growing the Desktop team members' skills and performing day-to-day tasks including responding to user-reported issues, requests, and expediting support tickets. The expectation is that this individual will be technically proficient and will be able to mentor and coach other members of the team to improve their skills. The Desktop Support Lead role presents an opportunity to solve problems of moderate to high complexity without help.