Helpdesk Jobs in District Of Columbia

61 - 80 of 274 Jobs

Remote // EPIC EMR Help DeskJob Title - Remote // EPIC EMR Help Desk

Talent GroupsCompany Name - Talent Groups

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Remote

Third Party, Contract

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

Mac OS Desktop EngineerJob Title - Mac OS Desktop Engineer

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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McLean, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Hybrid Mac OS Desktop Engineer to join their team in McLean, VA. Duties: * Provide Tier 2/3 support for macOS devices, escalating when necessary * Administer macOS devices using Microsoft Intune, including Configuration profiles; Compliance policies; Application deployment; Custom scripting (Bash, PowerShell) * Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE) * Collaborate

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)Job Title - IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Help Desk Tier I&IIJob Title - Help Desk Tier I&II

QCI/Quandrant, Inc.Company Name - QCI/Quandrant, Inc.

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Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son

IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)Job Title - IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)

Trinity HealthCompany Name - Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Applications Engineer III (SharePoint) - Active Top-Secret ClearanceJob Title - Applications Engineer III (SharePoint) - Active Top-Secret Clearance

Akima, LLCCompany Name - Akima, LLC

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Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer to work in Washington, DC. To join our team of outstanding professionals, apply today! We are seeking a talented Mid Developer to join our team. As a Mid Developer, you will contribute to the design, development, and maintenance of eForms solutions while embracing agile methodologies. Your expertise in eForms development, SharePoint, and agile practices will be essential for success in this role. Responsibilities Agile Development: Collaborate with

Helpdesk Analyst 2nd ShiftJob Title - Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Helpdesk Analyst 1st ShiftJob Title - Helpdesk Analyst 1st Shift

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi

FAA- UAS Sr. Regulatory Analyst- Advanced Air Mobility (AAM)Job Title - FAA- UAS Sr. Regulatory Analyst- Advanced Air Mobility (AAM)

SAICCompany Name - SAIC

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Washington, District of Columbia, USA

Full-time

Job ID: 2505985 Location: WASHINGTON, DC, US Date Posted: 2025-05-22 Category: Defense/Intel Subcategory: Policy Analyst Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Job Description: UAS Senior Regulatory Analyst Researches and drafts regulatory documents and reviews documents for accuracy, completeness, and compliance with appropriate req

IT Onsite Field TechnicianJob Title - IT Onsite Field Technician

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Fairfax, Virginia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi

MARS Pursuit - Fall 2025Job Title - MARS Pursuit - Fall 2025

SAICCompany Name - SAIC

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Washington, District of Columbia, USA

Full-time

Job ID: 2507237 Location: WASHINGTON, DC, US Date Posted: 2025-07-03 Category: Information Technology Subcategory: Data Scientist Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking talented individuals to support a comprehensive set of system/software engineering and Information Technology (IT) services to maintain, sustain,

Service Desk TechnicianJob Title - Service Desk Technician

TriosysIT Inc.Company Name - TriosysIT Inc.

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Washington, District of Columbia, USA

Third Party, Contract

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming

IT Maintenance Lead - active Top Secret requiredJob Title - IT Maintenance Lead - active Top Secret required

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Information Technology (IT) Support, IT Maintenance, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for an IT Maintenance Lead to provide world-class IT maintenance su

IT Maintenance Lead - active Top Secret requiredJob Title - IT Maintenance Lead - active Top Secret required

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Data Analyst - MidJob Title - Data Analyst - Mid

JacobsCompany Name - Jacobs

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Washington, District of Columbia, USA

Full-time

As a Top Secret Data Analyst for this program, you will be working in an organization that's mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices. You will be responsible for performing analysis on relevant information from a variety of sources to prepare documents, reports, summaries and replies to inquiries, ensuring acc

Service Desk Manager - (TS clearance, SCI eligibility) - OnsiteJob Title - Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLCCompany Name - Akima, LLC

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Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

System AdministratorJob Title - System Administrator

SilverEdgeCompany Name - SilverEdge

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Annapolis, Maryland, USA

Full-time

Overview SilverEdge Government Solutions is seeking a System Administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ide

Operations AnalystJob Title - Operations Analyst

American Association Of Motor Vehicle Admin.Company Name - American Association Of Motor Vehicle Admin.

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Arlington, Virginia, USA

Full-time

NOTE: This is a shift based position. During training for the first 3 months the shift will be 8:30am - 4pm Monday to Friday. The Operations Analyst position is part of the AAMVA Helpdesk/Ops Department. The primary responsibility of this position is to provide Tier 1 technical support for all AAMVA supported applications to our customers. This includes identifying, analyzing, and resolving all requests and issues. The Operations Analyst is part of an on-call after-hours system monitoring rotat

Cybersecurity SMEJob Title - Cybersecurity SME

SAICCompany Name - SAIC

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Arlington, Virginia, USA

Full-time

Job ID: 2507194 Location: ARLINGTON, VA, US Date Posted: 2025-07-07 Category: Cyber Subcategory: Cyber Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Cybersecurity Subject Matter Expert to join our team and support the Department of the Air Force's (DAF) Cloud-Based Command and Control (CBC2) Program. The ideal candi