Helpdesk jobs in District Of Columbia

Manassas, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Customer Service, Microsoft Windows, Teamwork Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Helpdesk At GDIT, people are our differentiators. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter

Full-time

USD 70,550.00 - 95,450.00 per year

APACS Help Desk Coordinator

Arlington, Virginia

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Today

Overview Apogee has an exciting new opportunity for a APACS Help Desk Coordinator to support Headquarters United States Air Force (HAF/A10). In this role, you provide comprehensive support to the Foreign Clearance Program (FCP) across a full range of policy, operational, and technical activities, specifically, overseeing the APACS Help Desk and program support The HAF/A10 contract delivers technical, analytical, operational, programmatic, and planning subject-matter expertise to HAF/A10 and its

Full-time

Help Desk Support

Washington, District of Columbia

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Today

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during designated hours of operation (7:00 AM-6:00 PM ET), ensuring compliance with defined SLA response and resolution timelines. Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate u

Full-time

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Vienna, Virginia

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23d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

SME Help Desk Technician

Bethesda, Maryland

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Today

We are Vista Global Solutions, LLC (VGS) a healthcare consulting firm specializing in IT solutions for several military installations and federal agencies across the nation. VGS is seeking a Helpdesk Technician to join our team in Bethesda, MD. The SME Helpdesk Technician serves as the senior technical authority for YubiKey enrollment and deployment support activities. This individual develops training materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting expert

Full-time

Help Desk Specialist II

Washington, District of Columbia

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Today

Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist II to play a pivotal role in supporting the prestigious Naval Research Lab (NRL). As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity d

Full-time

Help Desk/Deployment SME

Bethesda, Maryland

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Today

Description Position Summary The SME Helpdesk Technician serves as the senior technical authority for YubiKey enrollment and deployment support activities. This individual develops training materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting expertise. Responsibilities Develop Knowledge Base articles and troubleshooting guides. Design and deliver YubiKey training to Government Help Desk personnel. Support User Acceptance Testing activities. Provide advanced Tie

Full-time

USD 36.06 - 36.06 per hour

Help Desk Technician

Washington, District of Columbia

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Today

Overview We are seeking a dedicated Help Desk Support Technician to join our team. The ideal candidate will have knowledge in supporting various operating systems for computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule on-site in Washington, DC. Work Location: Washington, DC Work Arrangement: Onsite Clearance: Must have an active Secret clearance Responsibilities Essential Duties & Responsibilities: Responsibilities inclu

Full-time

USD 37.76 per hour

Help Desk Manager

Tysons, Virginia

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Today

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.Manage and mentor service desk staff, ensuring they are well-traine

Full-time

USD 120,000.00 - 135,000.00 per year

Help Desk Specialist

Hybrid in Vienna, Virginia

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19d ago

Job Title:Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR Work Model: Hybrid onsite and remote Hours:M-F 8am-4:30pm No Clearance but full background check to include credit check is required Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing,

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Contract

Depends on Experience

Defense Travel System Help Desk Technician II

Washington, District of Columbia

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Today

Job Title: Defense Travel System Help Desk Support Specialist Job Overview Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and professional services departments. Essnova is the 11th fastest growing federal contractor in the United States. We are driven by mission priorities, innovative solutions, uncompromised excellence in customer support, and best practice models. Working with Essnova requir

Full-time

Help Desk Manager

Hybrid in Rockville, Maryland

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13d ago

Help Desk Manager / Service Desk Lead Location: Silver Spring, MD, Hybrid Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM ET Customer: U.S. Food and Drug Administration, FDA CDER Employment Type: Full-Time Status: Contingent upon contract award Position Overview NeevSys is seeking an experienced Help Desk Manager to lead Tier 0, Tier 1, and Tier 2 support for the FDA Center for Drug Evaluation and Research, Office of Computational Science. The Service Desk supports scientific computing

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Full-time, Third Party

Depends on Experience

Helpdesk / Access Manager - Mid - #874

Fort Belvoir, Virginia

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Today

Helpdesk / Access Manager - Mid - #874 Location: Fort Belvoir, VA TS/SCI w/CI Poly REQUIRED Qualifications: 2 years demonstrated experience with the M3, such as profile management or validating access to system Communities of Interest.Demonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying security clearance information in JPAS or Scattered Castles or validating access using need-to-know applications (JEMS, NCTC, etc.).Demonstrated experienc

Full-time

Help Desk Specialist

Remote or Washington, District of Columbia

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Today

Clearance Public Trust Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eag

Full-time

USD 26.00 - 33.00 per hour

Help Desk Specialist

Arlington, Virginia

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Today

Koniag Data Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Essential Functions, Responsibilities & Duties may include, but are not limited to:

Full-time

USD 24.00 - 32.00 per hour

Help Desk Lead/CAB Manager

Arlington, Virginia

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Today

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation

Full-time

Helpdesk / Access Manager - Senior - #875

Fort Belvoir, Virginia

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Today

Helpdesk / Access Manager - Senior - #875 Location: Fort Belvoir, VA TS/SCI w/CI Poly REQUIRED Qualifications: 4 years demonstrated advanced experience with the M3, such as profile management or validating access to system Communities of Interest.Demonstrated experience instructing and conducting training for military audiences. Demonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying security clearance information in JPAS or Scattered Castle

Full-time

Helpdesk Manager

Washington, District of Columbia

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Today

Overview JOB SUMMARY: The Helpdesk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary, this role is primarily responsible for managing helpdesk staff, operations and customer relations. Responsibilities ESSENTIAL FUNCTIONS: Operations Management Ensure helpdesk policy & procedures are well documented and adhered to on a daily and weekly basis.Identify procedural gap

Full-time

APACS Helpdesk Specialists

Arlington, Virginia

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Today

Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to

Full-time

USD 70,000.00 per year

Helpdesk Technician

Bethesda, Maryland

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Today

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also of

Full-time

USD 60,000.00 - 73,000.00 per year

Helpdesk jobs in Washington, DC, USA