Help Desk Specialist

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag IT Systems LLC, a Koniag Government Services company, is seeking a self-motivated Tier 1 Help Desk Engineer to support KITS and our government customer in downtown Washington, DC. This is a hybrid opportunity; extended shifts are required for 80 hours per two-week coverage - Onsite in downtown Washington, DC, at least four (4) days per week, Monday through Friday.

Proactive and detail-oriented IT professional looking to contribute to a dynamic team Strong knowledge of Windows, Mac and iOS operating systems. Provide second-level technical support to end-users, ensuring prompt resolution of hardware and software issues. Install, configure, and troubleshoot desktops, laptops, and peripheral devices. Excellent problem-solving and communication skills.Ability to work independently and collaboratively in a fast-paced environment. Experience in MDM tools such as

Position Summary: Title: Technician Standard II IT Coordinator II Duration: Long Term Location: Washington, DC 20433 100% Onsite This team is responsible for enabling and delivering IT support to staff and providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including: IT support and troubleshooting of clients provisioned hardware, software, and applications;Client IT training and outreach; direct desk side and remote support;

Position Summary: Title: Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC 20433 (100% Onsite) Roles & Responsibilities: Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:IT support and troubleshooting of client provisioned hardware, software, and applicationsClient IT training and outreachDirect desk side and remote supportVirtual meeting support; and configuration and pr