Helpdesk Jobs in Illinois

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Help Desk Analyst II

Robert Half

On-site in St. Charles, Illinois, USA

Full-time

Description If you are looking for work as a Help Desk Analyst, you could find the right opportunity with Robert Half! You'll be right for this position if you have a can-do attitude and are looking to be part of a highly motivated team. This Service Desk Analyst job's main duty is to represent the Service Desk by consulting with 2nd and 3rd level teams to help transition new and changing services. That might mean creating knowledge articles and arranging training for other Service Desk Analysts

Helpdesk Level 1

Microtek Staffing Services

On-site in Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu

Help Desk Service Specialist

SAIC

On-site in Scott Air Force Base, Illinois, USA

Full-time

Job ID: 2405077 Location: SCOTT AFB, IL, US Date Posted: 2024-04-05 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description The National Security Customer Group of SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinoi

Help Desk Manager

Robert Half

On-site in St. Charles, Illinois, USA

Full-time

Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support requests. They collaborate closely with other departments to address complex technical issues and escalate as necessary for timely resolution. By monitoring performance metrics, they identify areas for improvement and implement strategies to enhance service delivery. The manager serves as a primary point of contact for high-priority or escalated client issues,

Help Desk Analyst III

Robert Half

On-site in Sparta, Illinois, USA

Full-time

Description Job Title: IT Support Specialist Overview: We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in providing help desk support, system administration tasks, possess basic networking knowledge, and proficiency in utilizing Windows operating systems and Active Directory. Responsibilities: 1. Help Desk Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Diagnose and troubleshoo

Help Desk Technician II

General Dynamics Information Technology

On-site in Scott Air Force Base, Illinois, USA

Full-time

General Dynamics Information Technology is seeking HelpDesk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). We are GDIT. GDIT provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, conference rooms, programming, training and prog

Help Desk Analyst I

Robert Half

On-site in Glenview, Illinois, USA

Contract

Description If you want to work at a growing company, apply for Robert Half's Help Desk Analyst job, where you will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Glenview, Illinois, the Help Desk Analyst opportunity is a long-term

Managed Service Help Desk Technician - M

Next Step Systems

On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Help Desk Analyst

Network Data Systems

Hybrid in Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech

Service Desk / Help Desk Specialist

Nexagen Networks Inc.

On-site in Rock Island, Illinois, USA

Full-time

Nexagen Network is proud of its esteemed status as a leading company, offering exceptional benefits and unparalleled avenues for career advancement. We are delighted to share that Nexagen has successfully secured a substantial long-term contract. Presently, an opportunity has arisen for a Service Desk / Help Desk position, and the contractual specifications are outlined below. Job Title: Computer Network Support Specialist (Service Desk Support Service Specialist) Job Description: Analyze, test,

Entry level Desktop support

Sunrise Systems, Inc.

On-site in Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

On-site in Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised

Desktop Support - Full Time Job - Chicago, IL - Direct Client

SANS

On-site in Chicago, Illinois, USA

Full-time

Desktop helpdesk role. Someone who has dealt with the tempermant and invesmmet people.. Get a meeting with Spencer. LOCAL CANDIDATES ONLY Job description Offer 1st line in person and telephone support to internal users with IT software or hardware questionsResolve standard IT problems on the telephone quickly in accordance with internal procedures.If necessary, escalate problems to next line support..Report reoccurring problems to the Network Manager of IT to better optimize our processes.Maint

Managed Service Support Engineer - M

Next Step Systems

On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t

IT Specialist

Jobot

On-site in Bensenville, Illinois, USA

Contract

This position involves user onboarding/offboarding, resolving end-user issues, help desk, and troubleshooting hardware related problems as they arise. This Jobot Job is hosted by: Chris Gonzalez Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: The premier fresh and frozen seafood processor and specialty food distributor servicing fine restaurants, hotels, country clubs and grocers from our facilities in Ben

Desktop Support Analyst

Robert Half

On-site in Oak Brook, Illinois, USA

Contract

Description We have an exciting opportunity available for a Tier 2 Help Desk Support specialist to join our client's IT team onsite in Oakbrook, IL. This is a 6-month contract-to-hire position, providing a fantastic opportunity for the right candidate to demonstrate their skills and transition into a permanent position. Ideal candidates will have a minimum of 3 years of IT support experience, have a background in Windows and Office 365 platforms, and possess expertise in troubleshooting and res

Director of Service Delivery

Motion Recruitment Partners, LLC

On-site in Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

On-site in Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

On-site in Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso

PC Technician (Active Secret Clearance)

TEKsystems c/o Allegis Group

On-site in Rock Island, Illinois, USA

Full-time

Description: ** THIS POSITION IS ON-SITE IN ON-SITE AT ROCK ISLAND ARSENAL** Our client has an immediate need for a PC Technician, located in Rock Island, IL Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or appli