Helpdesk Jobs in Virginia

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Help Desk Technician I - Overnight Shift - (11:45pm - 8:15am); Sun - Thu - SECRET CLEARANCE REQUIRED

Red River Technology LLC

Chantilly, Virginia, USA

Full-time

Are you in search of boundless career prospects? Do you possess a growth-oriented mindset and thrive on taking initiative? If so, then Red River is the ideal destination for you! At Red River, we live by the mantra "Rock the Red." It serves as our guiding principle, urging us to surpass ordinary expectations, exert extra effort, exhibit our utmost capabilities, be present, and most importantly, enjoy the journey. We have seven core values that we live by. Collaboration - We value collaborat

IT Specialist Help Desk JIRA

SAIC

Springfield, Virginia, USA

Full-time

Job ID: 2409869 Location: SPRINGFIELD, VA, US Date Posted: 2024-07-26 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description The CIO-T/TEG/TEGG requires an IT Specialist (Help Desk/JIRA) to support the AWP Program. The contractor shall provide customer support services (writing, editing,

Help Desk Engineer

Jobot

Virginia Beach, Virginia, USA

Full-time

This Jobot Job is hosted by: Crystal Harvey Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $55,000 per year A bit about us: We may thrive on human and artificial intelligence, but our values provide the roadmap that informs every interaction. Who are we? We take the job very seriously but do not take ourselves seriously. We believe that kindness is still completely relevant. We believe transparency and a strong team bring the best

Need Help Desk Technical Support 3 in Newport News, VA - HYBRID - 1st Shift

Sarum LLC

Newport News, Virginia, USA

Contract

We have a Contract assignment available with our client, Position: Help Desk Technical Support 3 Location: Newport News, VA Duration: 6+ Months Allowed Work Authorization: First Shift: 7:00 AM - 3:30 PM Number of Positions: 6 This position is needed for the Support MT Service Desk The hiring manager is looking for: -Customer service. -Call center. -Technical support (Windows). Description: - Resolves technical problems and answers queries by telephone in support of internal and/or outside cus

Helpdesk Manager - Program Manager

TEKsystems c/o Allegis Group

Richmond, Virginia, USA

Full-time

Supervise our client's Statewide IT Support Hub that consists of a remote team of 6 Desktop Technicians (Tier One) and 4 Business Analysis (Tier two) that provide technical support for equipment and applications used by agency employees throughout the state. Skill in providing exemplary customer service. Knowledge of IT application development, processes and how they operate in a desktop environment. Knowledge of IT concepts and trends, as well as systems development design and enhancements. Abi

Help Desk Tech Support, TS/SCI with Polygraph

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our

Help Desk Tech Support, TS/SCI with Polygraph

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our

Tier 2-3 Help Desk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Tier 2 Customer Support (Help Desk) Analyst- Secret Clearance

Enterprise Horizon Consulting Group

Yorktown, Virginia, USA

Contract

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migr

Tier 1 Associate/ Network Monitor- Help Desk Support

Apex Systems

Hampton, Virginia, USA

Full-time

Job#: 2018942 Job Description: Tier-1 Network Engineer Associate - Network Monitor & Help Desk Support Location: Onsite in Hampton, VA Pay: $25-$32/hour Contract Duration: 6 month contract to permanent hire, August 1 start date Shift work: 4 days in a row of 10 hour shifts switching from day to night monthly Send your resume to Brooke at to apply directly! *NO C2C* The Network & Help Desk Support Engineer will: Conduct fault management to detect, isolate, and correct abnormal network and

Technical Help Desk Associate

APN Consulting Inc

Chantilly, Virginia, USA

Contract

APN Consulting has an immediate need for a direct client requirement: Role: Help Desk Associate Location: Chantilly VA or Alpharetta GA or NYC or US Remote Duration: Contract Job Description Candidate will work as a technical support person and will have following responsibilities. Daily responsibilities will include answering member's phone inquiries, monitor and check emails. Experience in creating incidents using Service Now or other ticketing system. Extensive password reset and web applica

Help Desk Analyst

DMI

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Helpdesk Support Analyst

Apex Systems

Lynchburg, Virginia, USA

Full-time

Job#: 2033647 Job Description: Summary - Deskside Support I - Onsite in Lynchburg, VA - W2 only, No C2C - 6 month contract-to-hire *Candidate needs to be able to commute to the location in Lynchburg, VA from day 1* *Candidate will need to be able to work on W2 without sponsorship* Shift - Wed/Thurs 2:30 PM - 11 PM and Sat-Sun 7 PM - 7 AM Troubleshoot and resolve Tier 1 and 2 escalated technical issues Maintain and manage workload through computerized ITSM ticketing and tracking system Trouble

Junior Helpdesk Specialist, TS/SCI with a CI Polygraph Security Clearance Required - G

Next Step Systems

Springfield, Virginia, USA

Full-time

Junior Helpdesk Specialist, TS/SCI with a CI Polygraph Security Clearance Required, Springfield, VA The Junior Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. The qualified Junior Helpdesk Specialist must have an active TS/SCI security clearance and be able to obtain a CI Polygraph security clearance. This position is 100% Onsite. Junior Helpdesk Specialist Responsibil

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Help Desk Manager- Onsite Washington D.C.

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Help Desk Manager- ONSITE The IT Help Desk Manager is responsible for leading the Firm's technical support teams to provide a gold-standard technology experience for our lawyers, staff, practice groups, and clients. This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. The combination of technical acumen with a relentless customer focus, communication skills, and a desire to hel

Help Desk Technician - TS/SCI

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into o

Systems Operations Specialist/Help Desk - TS/SCI with Polygraph

General Dynamics Information Technology

Chantilly, Virginia, USA

Full-time

Transform technology into opportunity as a Systems Operations Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Operations Specialist you will help ensure today is safe and tomorrow is smarter. You'll apply the latest technology and provide operational support to deliver acti

Help Desk Technician

SimVentions, Inc

King George, Virginia, USA

Full-time

Location: Dahlgren, Virginia, USA Telework: None Clearance: Final Secret Clearance w/ Top Secret Eligibility (ship Required) Experience: Mid-Level Number of Openings: 1 Funding Status: Funded Salary Range: $70,000 - $96,000 (Please see below for more info on salary) Help Desk Technician SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are looking for a Help Desk Technician to join our team and provide user support and assis

Help Desk Support Specialist

SimVentions, Inc

King George, Virginia, USA

Full-time

Location: Dahlgren, Virginia, USA Telework: None Clearance: Final Top Secret (ship Required) Experience: Mid-Level Number of Openings: 1 Funding Status: Future Funded Salary Range: $55,000 - $74,900 (Please see below for more info on salary) Help Desk Support Specialist SimVentions is a 100% employee-owned business and has consistently been voted one of Virginia's Best Places to Work. We are looking for a Help Desk Support Specialist to join our team and provide on-site, user technical support