Helpdesk Analyst Jobs

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Help Desk Analyst

Robert Half

•

Salem, New Hampshire, USA

Full-time

Description Job Title: Help Desk Analyst (Service Channel Experience) Location: Salem, NH (Onsite) Employment Type: Temporary to Permanent Job Description: We are seeking a Help Desk Analyst with expertise in utilizing Service Channel software to join our team in Salem, NH. This role offers the opportunity to become an integral part of our organization, contributing to the smooth operation of our service management system. The ideal candidate will have a strong background in help desk suppor
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Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Phoenix, Arizona, USA

Contract

Description We are looking for a Help Desk Analyst in the Chemicals Manufacturing industry, based in Phoenix, Arizona. This role involves providing first-line support for internal customers, ensuring user-friendly ICT support. The role also requires continuous system analysis and maintenance tasks to keep the system at peak performance. Responsibilities: Install software to facilitate user-friendly ICT support for internal customers. Provide first-line support for incidents and requests to ensur
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Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Phoenix, Arizona, USA

Full-time

One of our largest financial services clients is looking to bring on multiple help desk technician that are 100% work from home! If you have these top skillsets below then definitely apply! WFH NOT 100% REMOTE: MUST SIT WITHIN 30 mins of WF locations in PHOENIX / DALLAS / DES MOINES / CHARLOTTE 1. 12- 24 months of previous Service Desk experience 2. Knowledge of and ability to troubleshoot general Microsoft software products such as Windows 10, Windows security updates/patching, O365 , Outlook e
Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Chandler, Arizona, USA

Full-time

Description: We are looking to bring on a group of Tech Support Agents to support the internal employees of internal via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password resets, server issues, VPN/connection issues, outlook, specific application issues, etc. The first week of the role will involve age
Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk and JD Edwards EnterpriseOne (E1) to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently.
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Albuquerque, New Mexico, USA

Contract

Description Robert Half is seeking a Helpdesk Analyst II for a locally based New Mexico financial institute. The Helpdesk Analyst Installs, modifies, and repairs to personal computer hardware and software systems, and provides technical assistance and training to system users; investigates and resolves software and hardware problems of computer users by performing the following duties: Responsibilities include but are not limited to: Answers, evaluates, and prioritizes incoming telephone, voic
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Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Byron Center, Michigan, USA

Contract

Description We are in search of a Part-Time Help Desk Analyst II to join our team in Byron Center, Michigan. This role is central to our tech-focused telecom provider operations, where you will be tasked with providing technical support, troubleshooting hardware and software issues, and managing databases. This is a short-term contract opportunity that allows you to utilize and further develop your skills in Citrix Technologies, Database Management, EO/IR systems, Lotus Notes, Microsoft, and Act
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Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
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Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Appleton, Wisconsin, USA

Full-time

Description: 2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently. Key Responsibilities
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Wilmington, Delaware, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Wilmington, Delaware. The role involves providing technical support for computer-related issues, maintaining telecommunications and mobile devices, and ensuring high-quality customer service. This position is crucial within our team, as you will be the first point of contact for resolving customer issues and maintaining the efficiency of our technical systems. Responsibilities: Provide quality tec
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Posted 1 day ago | Updated 10 hours ago

Technical Support Analyst / Help Desk

CDW Amplified Services

•

Walnut Creek, California, USA

Full-time

Technical Support / Help Desk Analyst Walnut Creek, CA CDW has an excellent opportunity for a Technical Support / Help DeskAnalyst! In this role, you will support a multi-location organization with day to day technology needs and troubleshooting. Responsibilities include: Troubleshooting Technical IssuesDevice Inventory ManagementEquipment Set-Up and ConfigurationTechnical Documentation and RepairingCollaboration and Customer Service Required expertise includes: 2+ years of experience Desktop /
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Posted 2 days ago | Updated 2 days ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Buffalo, New York, USA

Full-time

TEKsystems' client in the Buffalo, NY area is actively seeking a Help Desk Analyst to join their team on a contract to hire basis! Description: A Technology Support Specialist serves as the first point of contact for all employees seeking technical assistance, providing Level I and II end-user support of Information Technology throughout the network, as well as new systems deployments. Responsibilities include providing end-user support through the IT help desk for all hardware, software, telec
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Milwaukee, Wisconsin, USA

Full-time

Are you looking for an opportunity to excel in your career? We have just the right position for you! We are in search of a Technical Support Analyst to join our team. This is a chance for you to establish your career in the IT support industry and get your foot in the door. As a Technical Support Analyst, you will provide technical support to customers through our contact center. Your role will involve troubleshooting hardware issues, custom and commercial software, and connectivity issues while
Posted 4 days ago | Updated 10 hours ago

Tier II Help Desk Analyst

SAIC

•

Las Vegas, Nevada, USA

Full-time

Job ID: 2406582 Location: LAS VEGAS, NV, US Date Posted: 2024-05-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Las Vegas, NV. Duties
Posted 3 days ago | Updated 11 hours ago

Desktop / Helpdesk Support Analyst

Veracity Consulting

•

Lenexa, Kansas, USA

Contract

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive. C
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Posted 3 days ago | Updated 3 days ago

Helpdesk Analyst - 3rd Shift

TEKsystems c/o Allegis Group

•

Holland, Michigan, USA

Full-time

Description: Our client in Holland, MI is hiring for a level 1 support helpdesk analyst to support 3rd shift operations. We are looking for someone to cover the night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line of defense. Responsible for handling 10-15 calls/night while doing ticket work. Issues include password resets, software troubleshooting, managing ticket queue (Remedy), account creation. Providing phone & email s
Posted 4 days ago | Updated 10 hours ago

Help Desk Analyst- Madison, WI (ONSITE FROM DAY 1)

Information Resource Group, Inc.

•

Madison, Wisconsin, USA

Contract, Third Party

Title: Help Desk Analyst Location: Madison, WI (ONSITE FROM DAY 1) Duration: 6 Months (Possibility of extension) REQUIRED SKILLS: At least 6 years' experience in the following: Ability to independently perform root cause analysis and issue resolution of complex IT issues related to client's hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365). Effective and professional communication and interpersonal skills when dealing with a variety of customers including executive
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Posted 4 days ago | Updated 4 hours ago

Help Desk Analyst

Fast Tracking Solutions

•

Rochester, New York, USA

Contract

** This is a 6-month Contract-To-Hire opportunity** Benefits provided for the contract portion of this role include: Excellus BCBS Medical & Vision insurance, accrued PTO, paid holidays. Job Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is an excellent opportunity for someone with strong analytical and problem-solving skills, as well as a passion for customer servic
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Posted 5 days ago | Updated 2 days ago

IT HELP DESK ANALYST

Innovative Emergency Management

•

Baton Rouge, Louisiana, USA

Full-time

Position Summary: IEM is looking for an IT Help Desk Analyst to work in a hybrid situation, working from the office on rotating days. The ideal candidate will be a solution-oriented, customer service-driven individual that can excel in a fast-paced environment. This individual will utilize exceptional listening, critical thinking, and communication skills to resolve internal client issues. Primary Location: Candidate must live a commutable distance to Morrisville, NC or Tallahassee, FL or Baton
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Posted 12 days ago | Updated 3 days ago

Help Desk Analyst

Robert Half

•

Midland, Texas, USA

Full-time

Description We are inviting applications for a strategic and detail-oriented Help Desk Analyst in the retail industry, based in Midland, Texas. The successful candidate will play a crucial role in managing IT projects, troubleshooting software and hardware issues, and supporting our mobile applications, among other responsibilities. Responsibilities: Receive, analyze, and respond to service requests via various channels such as phone line and email ticketing system. Troubleshoot software and ha
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Posted 9 days ago | Updated 10 hours ago