Helpdesk Analyst jobs

Manchester, New Hampshire

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Today

Description We are looking for a dedicated Help Desk Analyst II to provide efficient and reliable technical support to our team in Manchester, New Hampshire. As a key member of the IT support team, you will play a vital role in addressing user issues, troubleshooting hardware and software problems, and ensuring smooth operations within the organization's technology environment. This is a contract position that offers an excellent opportunity to grow your skills and gain hands-on experience in a

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Contract

Help Desk Analyst III

Columbus, Ohio

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will provide expert technical support for macOS devices within a managed enterprise environment. Your ability to resolve issues efficiently and deliver exceptional customer service will be critical to maintaining smooth IT operations within the organization. Responsibilities: Offer comprehensive support for macOS devices, including installation, setup, and trouble

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Contract

Help Desk Analyst I

Cincinnati, Ohio

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Today

Description We are looking for a skilled Help Desk Analyst I to join our team in Cincinnati, Ohio. This Contract position requires a proactive individual who can provide exceptional customer service and technical support to end users. The role focuses on troubleshooting hardware, software, and network issues while maintaining a detail-oriented and empathetic approach to problem-solving. Responsibilities: Deliver timely and effective technical support to end users for hardware, software, and net

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Contract

USD 22.00 - 24.50 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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5d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Contract, Third Party

$30 - $40

Help Desk Analyst II

Woburn, Massachusetts

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Today

Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part of a collaborative environment, you will contribute to the continuous improvement of departmental success. This is a long-term contract position offering an excellent opportunity for growth within the detail-oriented se

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Contract

USD 38.00 - 44.00 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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6d ago

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

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Contract, Third Party

$30 - $40

Help Desk Analyst

Lathrop, California

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Today

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Lathrop, California. In this role, you will provide technical support and ensure the smooth operation of computer systems, software, and peripherals. This position is ideal for someone with a strong background in troubleshooting, hardware installation, and user training. Responsibilities: Provide prompt and effective support by diagnosing and resolving issues with computer hardware, software, and

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Contract

USD 35.00 - 40.00 per hour

helpdesk Analyst

Hybrid in Pennsylvania

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4d ago

Previous systems administrator, help desk and/or call center experienceHighly desired2YearsExperience with incident management, call tracking and ticketing software (preferably ServiceNow)Required Ability to support end users with varying IT skillsetsRequired Ability to troubleshoot end-user issues and/or escalate as needed for quick resolutionRequired Excellent communication skills (written and oral)Required

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Contract

$20 - $25

Help Desk Analyst

Philadelphia, Pennsylvania

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6d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

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Contract

$28+

Help Desk Analyst

Hybrid in Columbus, Ohio

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6d ago

Professional experience working with computers in a Help Desk/Support roleRequired1YearsProfessional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertiseRequired1YearsStrong Customer Service SkillsRequired1Years Previous experience with ServiceNowHighly desired1Years CompTIA A+ CertificationHighly desired1Years

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Contract

$20 - $28

Help Desk Analyst I

Ridgefield, Connecticut

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Today

Description We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. The ideal candidate will be responsible for providing superior technical support and troubleshooting for various IT systems, ensuring smooth operations for our clients. This role requires a proactive problem-solver with a strong understanding of Windows operating systems, Active Directory, and basic troubleshooting skills. Responsibilities: Deliver exceptional cu

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Contract

USD 28.50 - 33.00 per hour

Help Desk Analyst

Orient, Ohio

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Today

Location & Work Arrangement Location: Franklin or Madison County, Ohio Work Arrangement: On-Site (Candidates will work on-site in either Franklin or Madison County.) Contract: This is a Contract position. Mode of Interview: In Person. Candidate Requirement: Must be located within the state of Ohio and accept that travel may be required throughout the state. Daily Duties & Responsibilities Provide Tier 2 technical support and manage system access for a large user base (approximately 15,000 custom

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Contract, Third Party

Help Desk Analyst

Des Moines, Iowa

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20d ago

Job Description The Client is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks.Key Responsibilities: Provide desktop/laptop/thin client support both desk-side and remotely.Install, patch, and

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Third Party, Contract

$20 - $30

Help Desk Analyst II

Willow Grove, Pennsylvania

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Today

Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs. Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling. Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues. Provide Tier 2 technical support to resolve escalated service tickets for client syst

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Full-time

USD 70,000.00 - 85,000.00 per year

Help Desk Analyst- New

Hybrid in Trenton, New Jersey

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6d ago

Job Title: Help Desk Analyst- New Job ID: 25-11276 Location: Trenton, NJ(Hybrid) Duration: 04 Months On Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesda

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Contract

Up to $20

Help Desk Analyst

Conyers, Georgia

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Today

Job id: 779877 Department: GA DDS Position: Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months LOCAL CANDIDATES*MUST have IT Help Desk Call Center exp*Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.Internal customer support involves troubleshooting hardware, software, and connectivity issues. The

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Contract, Third Party

$20 - $22

Help Desk Analyst

Indianapolis, Indiana

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Today

Description We are looking for a skilled Help Desk Analyst to join our team on a long-term contract basis in Indianapolis, Indiana. The ideal candidate will have a strong background in technical troubleshooting and customer support, with expertise in managing service desk tickets and resolving system issues efficiently. This position offers an excellent opportunity to work in a dynamic environment while utilizing your technical skills to support end users. Responsibilities: Provide timely and e

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Contract

Junior Helpdesk Analyst

East Providence, Rhode Island

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12d ago

Excellent phone communication and listening skills Ability to prioritize and manage daily workload Ability to multi-task and work independently in a fast-paced work environment Computer proficiency and acumen

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Contract, Third Party

$16 - $18

Helpdesk Analyst

Hybrid in Rogers, Arkansas

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5d ago

We are seeking a technically skilled Helpdesk Analyst to provide first-level IT support for a dynamic and fast-paced organization. This is an excellent opportunity for professionals looking to further their careers in information technology, working directly with end-users to resolve technical issues and ensure optimal performance of business systems and applications. The role offers a flexible work environment, with a hybrid schedule that includes both in-office and remote work. The position is

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Contract, Third Party

Depends on Experience

Help Desk Analyst II

Chicago, Illinois

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Today

Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: Deliver Tier 2 technical support to resolve complex is

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Full-time

USD 31.62 - 41.25 per hour

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Helpdesk Analyst jobs