Helpdesk Analyst Jobs

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Help Desk Analyst

Robert Half

Millwood, New York, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst in the retail industry, based in MILLWOOD, New York. As a Help Desk Analyst, you will be responsible for providing technical assistance to our customers, resolving their issues and ensuring their satisfaction. You will be a key player in maintaining high-quality customer service and ensuring the smooth operation of our technical systems. Responsibilities: Utilize your understanding of IP protocol, N

Help Desk Analyst II

Robert Half

Augusta, Maine, USA

Contract

Description We are seeking a Help Desk Analyst II based in Augusta, Maine. This role involves providing critical support for our Windows-based systems and applications, ensuring optimal performance and user satisfaction. The position requires the ability to work remotely and occasionally on-site, as well as liaise with vendors as needed. Responsibilities: Provide desktop computer support to ensure optimal system performance Install application updates to keep software current and efficient Troub

Help Desk Analyst II

Robert Half

Mason, Ohio, USA

Contract

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary employment opportunity is based in the Mason, Ohio area. If you have a can-do attitude and are looking to be part of a highly motivated team, this position is for you. Can you handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users? This job might be for you. It is also important for you to understand ho

Help Desk Analyst

Robert Half

Oklahoma City, Oklahoma, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Oklahoma City, Oklahoma. This role involves providing essential technical assistance to end-users within our organization and troubleshooting basic IT issues. This is an onsite role and will involve direct interaction with various hardware and software systems. Responsibilities: Assist with basic user account management, including password resets and access requests for end-users. Troubleshoot and r

Help Desk Analyst

Robert Half

Millwood, New York, USA

Contract

Description We are offering a contract employment opportunity for a dedicated Help Desk Analyst in the retail industry, based in MILLWOOD, New York, United States. The successful candidate will be responsible for self-management in a fast-paced environment, demonstrating strong interpersonal skills, and ensuring timely responses to user requests. The role also requires a solid understanding of IP protocol, Network Infrastructure, and troubleshooting, with proficiency in NCR, Nortel, and PBX - PA

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

Sioux Falls, South Dakota, USA

Full-time

Description: Our TEKsystems client is requesting a Helpdesk Analyst to provide migration support for end users as the migrations are adding volume to the current Service Desk until the end of 2024 with potential for extension. Helpdesk Analysts are located in Sioux Falls, SD and Des Moines, Iowa but are requesting additional headcount in Sioux Falls. Analysts will support walkup traffic and virtual (Zoom) support for remote employees for M365 migration. Skills: Active directory, Help desk, Custo

Help Desk Analyst

Robert Half

Pittsburgh, Pennsylvania, USA

Contract

Description We are in the process of hiring a Help Desk Analyst based in Pittsburgh, Pennsylvania, 15227, United States. This role involves providing technical assistance to both on-site and off-site employees via various communication channels such as calls, emails, instant messages, or tickets. The Help Desk Analyst will be responsible for documentation, resolution, or escalation of any technical issues that arise. This role also entails assisting in basic hardware and software installations.

Help Desk Analyst

Robert Half

Colorado Springs, Colorado, USA

Contract

Description We are in search of a proactive Help Desk Analyst to join our team, located in Colorado Springs, Colorado. As a Help Desk Analyst, you will be instrumental in providing technical support to internal users, managing Active Directory accounts, and maintaining hardware components. This role offers a short term contract employment opportunity. Responsibilities: Provide technical assistance and support for incoming queries related to computer systems, software, hardware, and network infr

Help Desk Analyst II

Robert Half

Wilmington, Delaware, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Wilmington, Delaware. The role involves providing technical support for computer-related issues, maintaining telecommunications and mobile devices, and ensuring high-quality customer service. This position is crucial within our team, as you will be the first point of contact for resolving customer issues and maintaining the efficiency of our technical systems. Responsibilities: Provide quality tec

Help Desk Analyst

Robert Half

Ann Arbor, Michigan, USA

Contract

Description We are in the process of adding a Help Desk Analyst to our team in the education industry, located in ANN ARBOR, Michigan. This role will entail providing end-user support for computers and networking, with a focus on troubleshooting Windows, Mac OS, iOS applications, and networking problems. This employment opportunity is on a contract basis, we encourage you to apply today! Responsibilities: Provide end-user support for computers and networking. Troubleshoot Windows, Mac OS, and i

Help Desk Analyst I

Robert Half

State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op

Engineering - ETO Senior Client Services - Partner Helpdesk Analyst

HonorVet Technologies

Salt Lake City, Utah, USA

Contract

Position : Engineering - ETO Senior Client Services - Partner Helpdesk Analyst Location : Salt Lake City, UT, USA Job Description: Duties: This role requires ~1 weekend a ~month availability WEEKLY Schedules Monday-Friday 6:00AM to 2:30PM 9:30AM to 6:00PM WEEKEND Schedules - Monday/Tuesday and Saturday/Sunday - 4 days at 10 hours per day: 6:00AM to 4:30PM 8:30AM to 7:00PM This role requires 100% onsite availablility. 5 days in office. YOUR IMPACT The Senior Service Desk team provides the hi

Help Desk Analyst I

Robert Half

Syracuse, New York, USA

Full-time

Description If an innovative and fast-paced work environment sounds exciting, Robert Half might have the Help Desk Analyst job for you. This is a great job for a creative with a talent for solving both routine and unique problems. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. Located in Syracuse, New York, the Help Desk Analyst opportunity is a permanent role. Your

Help Desk Analyst

Robert Half

Turtle Creek, Pennsylvania, USA

Contract

Description We are offering a short-term contract employment opportunity for an IT Specialist to join our team in Turtle Creek, Pennsylvania. This role requires you to provide comprehensive IT support across all our main sites, including management of computer systems, printer and scanner maintenance, and account management. You will also be required to liaise with various stakeholders and ensure the continuity of technology resources. Responsibilities: Provide multi-level IT support for all em

Help Desk Analyst II

Robert Half

Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,

Help Desk Analyst II

Robert Half

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.

Help Desk Analyst II

Robert Half

Sacramento, California, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, non-public access building. This role requires understanding and supporting a virtual desktop in a Citrix-based environment, answering IT related requests, and maintaining customer credit accounts. Responsibilities Maintain a secure work environment by adhering to safety standards, including wearing masks and gloves when required and saniti

Help Desk Analyst II

Robert Half

Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma

Help Desk Analyst

Robert Half

Ridgefield, Connecticut, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Ridgefield, Connecticut. This role will primarily entail providing support for client computer networks, troubleshooting technical issues, performing routine maintenance on PCs and peripherals, and supporting disaster recovery backup solutions. This position is a part of our telecom provider team and will be instrumental in maintaining our commitment to high-quality technical support and customer service. R

Help Desk Analyst

Paragon IT Professionals

West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn