Help Desk/Desktop Support Analyst

Malden, MA, US • Posted 2 hours ago • Updated 2 hours ago

Contract Independent

Contract W2

On-site

USD $23.75 - 27.50 per hour

Robert Half

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Summary

Description

Our client on the North Shore is looking for a temp to perm Help Desk Analyst to start immediately.

Responsibilities:

Provide phone support for employees globally
Install/maintain PC hardware, software, and assist with onboarding/offboarding
Troubleshoot network and hardware issues
Support server maintenance and IT projects
Update technical/user documentation
Collaborate with IT to support business needs

Requirements

Requirements:

Associate's degree (IT/computer science or related field)
2+ years IT experience
Experience supporting a Windows environment with HP printers, Active Directory, O365, etc.
Fluent English; authorized to work in the U.S. (no sponsorship); ITAR/EAR complianc

Preferred:

Bachelor's degree (IT/related field)
Experience with help desk systems (e.g., ServiceNow, Zendesk), remote support tools (e.g., TeamViewer)
Strong documentation, communication, and team skills

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: rhalfint
Position Id: 02100-0013392041
Posted 2 hours ago

Company Info

About Robert Half

As the world’s first and largest specialized talent solutions and business consulting firm, our mission is to positively change people's lives. As a Robert Half employee you’ll have opportunities to advance your career while helping candidates and businesses find the jobs and talent they need to succeed.

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one.

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