Helpdesk Analyst Jobs

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Help Desk Analyst - Third Shift Opening

Beacon Hill

Madison, Wisconsin, USA

Contract

Work Schedule: Tuesday - Saturday, 12:00 AM - 8:30 AM We are seeking a Help Desk I professional to join a 24x7x365 technical support center. This is a fully on-site, third-shift position based in Madison, WI. The ideal candidate will bring a strong focus on customer service, foundational IT troubleshooting abilities, and experience working in a call center or similar support environment. In this role, you will deliver technical assistance to end users by identifying, researching, and resolving

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and

Help Desk Analyst III

Robert Half

Miami, Florida, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in Miami, Florida. In this role, you will provide advanced technical support, ensuring seamless operation of workstations, devices, and systems. Your expertise will be essential in troubleshooting issues, managing configurations, and deploying solutions to enhance user productivity. Responsibilities: Provide Level 1 support by diagnosing and resolving technical issues related to workstations, software, and hardware. Ma

Help Desk Analyst

Robert Half

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne

Help Desk Analyst

Atash Enterprises, LLC

Conyers, Georgia, USA

Contract

*Call center experience REQUIRED.* MUST meet/exceed ALL required skillsUnder direct supervision, assists customers with tier one issues or forwards to second-tier support for issues beyond their subject matter expertise.LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish**MUST have call center experience.* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high v

Helpdesk Analyst

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Our client is looking for a tech-savvy IT Support Specialist to provide remote and on-site support for approximately 175 clients. You'll handle a variety of technical issues, primarily over the phone, using the ConnectWise ticketing system. Key Responsibilities: Troubleshoot issues related to printers, network connectivity, Windows 10, and VPNs.Perform Active Directory tasks (password resets, account unlocks).Provide on-site support and client visits after training.Handle server, DHCP/DNS, and l

Help Desk Analyst - Hardware & Network Support

Open IT Labs LLC

Harrisburg, Pennsylvania, USA

Contract, Third Party

HYBRID - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PATitle: Help Desk Analyst - Hardware & Network Job# 767420Client: State of PA, Driver and Vehicle Services (DVS) District 7, Harrisburg, PARate: $28/hour on C2C or $25/hour on W2Candidate will be a member of the Driver and Vehicle Services (DVS) District 7 IT Support Team. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The

Help Desk Analyst II

Robert Half

Franklin, Wisconsin, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst II to join our team in Franklin, Wisconsin. This Contract-to-Permanent position offers an exciting opportunity to provide technical support and ensure smooth IT operations for both onsite and remote users. The ideal candidate will thrive in a collaborative environment and possess strong problem-solving abilities to address hardware, software, and system issues. Responsibilities: Respond promptly to user requests and inquiries through

Help Desk Analyst II

Robert Half

Madison, Wisconsin, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Madison, Wisconsin. This Contract-to-permanent position offers an exciting opportunity to provide technical support in a dynamic insurance industry environment. Ideal candidates will excel in customer service and possess foundational skills in help desk operations, with a strong focus on Microsoft technologies. Responsibilities: Respond to and resolve technical issues reported by users, ensuring a high level of cus

Help Desk Analyst/Trainer

Randstad Digital

New York, New York, USA

Full-time

job summary: We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipment. A key component of this position is collaborating with third-party vendors to develop and deliver comprehensive training programs for new

Helpdesk Analyst

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Attention! one of our top MSP clients is hiring a Helpdesk analyst! Description This person will be providing mostly phone support to roughly around 175 clients, Calls could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not s

Help Desk Analyst II

Robert Half

Denver, Colorado, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team in Denver, Colorado. In this long-term contract position, you will play a critical role in providing technical support and resolving issues for our facilities and offices within the food processing industry. This opportunity is ideal for a proactive individual who is passionate about delivering exceptional customer service and thrives in a collaborative environment. Responsibilities: Act as the primary point of conta

It Help Desk Analyst

IDR Inc.

Broomfield, Colorado, USA

Full-time

IDR is seeking a proactive and customer-focused IT Help Desk Analyst to join one of our top clients in Broomfield, CO. This role is perfect for someone who thrives in providing exceptional IT support and solutions, and is eager to contribute to a dynamic and collaborative team. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the IT Help Desk Analyst: - Provide ou

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,200 - $66,600 per year Location: Dublin, CA - Onsite Role Requirements and Qualifications: Strong communication skills Windows environment ServiceNow ticketing system Networking Server troubleshooting Reporting Multi-tasking Incident Management experience is preferred Ability to identify trending and analyze issues Flexible with shifts and working weekends Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally

Help Desk Analyst I

Robert Half

Burlington, Vermont, USA

Contract

Description Responsibilities: Provide prompt and detail-oriented first-level technical support to on-site staff, addressing hardware, software, and network-related issues. Diagnose and resolve issues with desktops, laptops, printers, and applications to ensure uninterrupted workflow. Perform routine tasks such as password resets, device setups, and troubleshooting network connectivity. Manage and prioritize support tickets, escalating complex issues to higher-level teams when necessary. Occasion

Help Desk Analyst

Robert Half

Lewis Center, Ohio, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and ensure smooth hardware deployment and maintenance. Based in Lewis Center, Ohio, this long-term contract position offers an excellent opportunity to apply your skills in computer hardware and software troubleshooting. If you thrive in a dynamic environment and excel at resolving technical issues, we encourage you to apply. Responsibilities: Perform imaging and deployment of computer hardware

Help Desk Analyst I

Robert Half

Calabasas, California, USA

Contract

Description *Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Help Desk Technician I with a background in Help Desk Ticketing, O365, AD, and Windows 11. If this sounds like your background, then this Help Desk Technician I role is for you. For this opportunity, you will work in the Calabasas, CA area. Position: Help Desk Technician I Hours/Duration: 40 hrs/wk; M-F; CTH/FTE Top Skills: Help Desk Ticketing, O365, AD, Windows 11 Onsite/Rem

Help Desk Analyst

Robert Half

Lewis Center, Ohio, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Lewis Center, Ohio. In this long-term contract role, you will play a key part in supporting technical operations and ensuring smooth hardware and software functionality. This is an excellent opportunity to apply your knowledge of computer systems and provide exceptional customer support. Responsibilities: Prepare, image, and deploy computer hardware to meet organizational requirements. Assist with hardware refresh

Help Desk Analyst

Spar Information Systems

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba