Helpdesk Analyst Jobs

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Help Desk Analyst

Robert Half

Oklahoma City, Oklahoma, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Oklahoma City, Oklahoma. This role involves providing essential technical assistance to end-users within our organization and troubleshooting basic IT issues. This is an onsite role and will involve direct interaction with various hardware and software systems. Responsibilities: Assist with basic user account management, including password resets and access requests for end-users. Troubleshoot and r

Help Desk Analyst

Robert Half

Ridgefield, Connecticut, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Ridgefield, Connecticut. This role will primarily entail providing support for client computer networks, troubleshooting technical issues, performing routine maintenance on PCs and peripherals, and supporting disaster recovery backup solutions. This position is a part of our telecom provider team and will be instrumental in maintaining our commitment to high-quality technical support and customer service. R

Help Desk Analyst

Robert Half

Woodbridge Township, New Jersey, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Woodbridge, New Jersey. This role is in the Finance & Loan industry and involves serving as a crucial point of contact for customers seeking technical assistance. You will be responsible for troubleshooting, documenting and resolving technical and business process related problems. Responsibilities: Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing

Help Desk Analyst

Robert Half

Colorado Springs, Colorado, USA

Contract

Description We are in search of a proactive Help Desk Analyst to join our team, located in Colorado Springs, Colorado. As a Help Desk Analyst, you will be instrumental in providing technical support to internal users, managing Active Directory accounts, and maintaining hardware components. This role offers a short term contract employment opportunity. Responsibilities: Provide technical assistance and support for incoming queries related to computer systems, software, hardware, and network infr

Help Desk Analyst

Robert Half

Midland, Texas, USA

Full-time

Description We are inviting applications for a strategic and detail-oriented Help Desk Analyst in the retail industry, based in Midland, Texas. The successful candidate will play a crucial role in managing IT projects, troubleshooting software and hardware issues, and supporting our mobile applications, among other responsibilities. Responsibilities: Receive, analyze, and respond to service requests via various channels such as phone line and email ticketing system. Troubleshoot software and ha

Help Desk Analyst II

Robert Half

Dallas, Texas, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in the construction industry, based in Dallas, Texas. The role involves providing technical support, troubleshooting system issues, and assisting with hardware and software installations. Responsibilities: Assist with the maintenance of EO/IR systems and ensure their optimal performance. Provide technical assistance and support for incoming queries related to computer systems, software, and hardware. Maintain an in-de

MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis Group

Carrollton, Texas, USA

Full-time

Description: Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Objectives of this role: Prov

MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis Group

Carrollton, Texas, USA

Full-time

Description: Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Objectives of this role: Prov

Help Desk Support Analyst

Motion Recruitment Partners, LLC

San Antonio, Texas, USA

Full-time

Grow your career as a Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. Contract Du

Help Desk Analyst

TEKsystems c/o Allegis Group

Des Moines, Iowa, USA

Full-time

Help Desk Analyst Onsite-West Des Moines, IA Technical IT Support-InternalTicketing SystemActive DirectoryImaging & DeploymentHardwareCustomer Service Job Description Support a Fortune 500 financial services company, as a member of their Service Desk Team. This position is great for any computer science graduate or Information Technology professional. The scope of this opportunity is L1 & L2 work. PC building, gaming, and personal experience are only acceptable with an IT certification listed o

Help Desk Analyst II

Robert Half

Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.

Help Desk Analyst

Robert Half

Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte

Help Desk Analyst I

Robert Half

Lake Bluff, Illinois, USA

Full-time

Description We are offering an opportunity for a Help Desk Analyst I in LAKE BLUFF, Illinois, United States. This role involves troubleshooting, diagnosing, and repairing office desktops, laptops, peripherals, networks, servers, and proprietary systems. You will be part of a team that ensures smooth running of our IT systems, providing support and resolving issues for our business users. Responsibilities: Troubleshoot, diagnose, and repair office desktops, laptops, peripherals, networks, server

Help Desk Analyst

SHI International Corporation

Austin, Texas, USA

Full-time

Job Summary The Help Desk Analyst's purpose is to provide a single point of contact for SHI's desktop end-user environment for information technology related problems. This position will be responsible for incident and problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI's employees and apply necessary troubleshooting techniques to resolve technical issues. This position reports to the Service Desk Manager and is perform

Help Desk Analyst II

Robert Half

Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma

Help Desk Analyst (Tier 1)

Leidos

Rockville, Maryland, USA

Full-time

Description Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to aid an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Privat

Help Desk Analyst I

Robert Half

State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op

Help Desk Analyst

Robert Half

Tucson, Arizona, USA

Contract

Description We are offering a role within the financial services industry, located in Tucson, Arizona. The role is a Help Desk Analyst, providing technical support and assistance related to our borrower-facing computer systems. This role is a short-term contract employment opportunity. Responsibilities: Provide technical assistance and support related to borrower-facing computer systems Respond to queries from borrowers, diagnose and fix problems, and communicate status to the production team E

Help Desk Analyst I

Robert Half

Southfield, Michigan, USA

Contract

Description Robert Half has a great short-term opportunity in Southfield for a Help Desk Analyst I, who will be responsible for providing first-level contact and problem resolution for all users with hardware, software, and application problems. This role is crucial in maintaining smooth operations and ensuring high levels of user satisfaction. Apply Today! Responsibilities: Serve as the first point of contact for users experiencing hardware, software, and application problems Troubleshoot and

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req