•Remote or Erlanger, Kentucky, USA
Description CLASS SUMMARY: The purpose of this entry level position is to document and facilitate resolution of support requests for Information Technology (IT) and Operational Technology (OT) hardware and software applications. ESSENTIAL DUTIES: This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department. CUSTOMER SERVICE. Facilitates client support requests to repair, install, move, or change co