IT Helpdesk Support Technician Jobs in Baltimore, MD

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IT Support Analyst

Esvee Technologies Inc

Maryland, USA

Contract

Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. Install, configure, and maintain IT systems. Monitor system performance and implement improvements, as necessary. Coordinate with vendors and other IT personnel for problem resolution. Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems. Train staff on new technologies and IT-related procedures. Doc

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Helpdesk Technician - Tier II - TS/SCI w. Polygraph

General Dynamics

Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Systems, Information Technology (IT) Systems Support, Systems Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Overview: Transform technology into opportunity as a Helpdesk Technician with

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro

IT Support Analyst

DTLR Inc.

Maryland, USA

Full-time

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. The Store Support Specialist is a member of the help desk team that provides daily IT support for the DTLR stores, corporate office, and distribution centers. The support provides resolution to technical, computer, and phone issues. This individual is also responsible for regular maintenance

Help Desk Technician V - MIDS

General Dynamics

Annapolis, Maryland, USA

Full-time

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Regular Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygr

IT Support Specialist (TS/SCI w Poly)

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

IT SPECIALIST (SYSANALYSIS)

Defense Information Systems Agency

Fort Meade, Maryland, USA

Full-time

Summary This position is being recruited under 10 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA - EII/JT INTEROPERABILITY TEST CMD. This job is open to The public U.S. Citizens, Na

IT Support Specialist

Cymertek Corporation

Annapolis, Maryland, USA

Full-time

IT Support Specialist LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY Are you passionate about technology and driven to solve challenges? We are seeking an IT Support Specialist to join our dynamic team and play a critical role in ensuring seamless technology operations. In this position, you will provide hands-on support to end-users, troubleshoot technical issues, and contribute to maintaining a secure an

Information Technology Support Engineer III

Virginia Jobs

Remote or Alexandria, Virginia, USA

Full-time

Hiring Range: $60,336.90 to $105,128.14 Full Time or Part Time: Full Time Additional Detail The City of Alexandria is bordered by Washington D.C. and the Potomac River, Arlington and Fairfax counties, and Maryland. Thesmall city has a cosmopolitan feel with 150,000 people living within its 15.75 square miles. At the Department of Community and Human Services, we provide essential safety net services to help city residents enjoy a sense of well-being, safety and self-sufficiency. Our behavioral h

IT Infrastructure Technician AA

Washington Metroplitan Area Transit Authority

Greenbelt, Maryland, USA

Full-time

Minimum Qualifications : Graduation from high school or high school equivalent with a minimum of 10 consecutive years of in-depth, verifiable technical experience in the networking and telecommunications industry performing site surveys, developing job plans, and implementing structured cable infrastructure systems. Or Graduation from high school or high school equivalent with a minimum of 8 consecutive years of in-depth, verifiable technical experience in the networking and telecommunication

Help Desk Technician

Virginia Jobs

Remote or Chesterfield, Virginia, USA

Full-time

Title: Help Desk Technician Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Nonexempt Hiring Range: $21.25 Full Time or Part Time: Part Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization

Vulnerability Remediation and Patching Support Technician

SAIC

Aberdeen, Maryland, USA

Full-time

Job ID: 2507413 Location: ABERDEEN, MD, US Date Posted: 2025-07-09 Category: Cyber Subcategory: Cyber Ops Center Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a proven Vulnerability Remediation and Patching Support Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full

System Administrator L3

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative