IT Helpdesk Jobs in Massachusetts

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Bilingual Portuguese Helpdesk Support Technician

TEKsystems c/o Allegis Group

Fall River, Massachusetts, USA

Full-time

Must be proficient Portuguese and English Remote Help Desk $19-24/hour based on experience Respond to customer issues via phone, email, chat, and within ticketing system.Maintain communication and status of trouble tickets submitted by clients from initial communications to continued follow-ups.Ability to communicate technical dataProvide documentation based on customer interaction within ticketing system.Contribute to a growing knowledge base.Deploy, Troubleshoot, repair, maintain, install, an

Insurance Placement Management Applications Developer

Marsh & McLennan Companies

Remote or Austin, Texas, USA

Full-time

Company: MMC Corporate Description: Marsh & McLennan Shared Services LLC is seeking candidates for the following full-time position based in the Austin, TX office (A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.): Insurance Placement Management Applications Developer We will count on you to: Design, develop and test software solutions supporting insurance placement and policy management process using

Service Desk Technician

TEKsystems

Remote or Roanoke, Virginia, USA

Full-time

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Associate System Administrator - Security Focus

Leonardo DRS

Fitchburg, Massachusetts, USA

Full-time

Job ID: 112505 The Leonardo DRS Naval Power Systems business is a trusted provider of innovative naval gas and hybrid power systems, control technology and support solutions for the U.S. Navy and navies around the world. Job Summary Serve as the System Administrator for classified, air-gapped systems, with additional responsibilities supporting the Information System Security Manager (ISSM). Ensure system availability, performance, and security in accordance with DCSA requirements and the Risk

REMOTE SYSTEMS ADMINISTRATOR

City of New York

Remote or New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

IT Systems Engineer

Virginia Jobs

Remote or Charlottesville, Virginia, USA

Full-time

Are you a solutions-driven IT professional with a passion for creating seamless, reliable, and innovative computing experiences? The University of Virginia's Information Technology Services (ITS) seeks an experienced systems administrator for a position in our Storage, Backup, and Archive team. Commensurate with the candidate's experience, the role will be filled at the respective level that best matches the candidate's qualifications. In this role, you will support, maintain, and automate a va

Systems Administrator 2

Nightwing

Remote or Annapolis, Maryland, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Systems Administrator 3

Nightwing

Remote or Annapolis, Maryland, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Sr Software Application Engineer

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

Job Description The Senior Engineer must be able to demonstrate experience designing software systems from ground up and become the subject matter and system expert. Senior level lead engineer, expert in web applications and infrastructure, .NET Framework, relational databases, and design patterns Highly self-motivated individual who has the ability to work independently as well as in a team environment Outstanding verbal and written communication skills Ability to design, develop, test, support

Senior Business Systems Analyst - Commercial Loans

Eliassen Group

Anywhere, US

Contract

Description: Large Reinsurance/Financial client. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $60 - $70 / hr. w2 Responsibilities: Under limited supervision, serves as liaison between users and Technical IT teams to analyze, document and test business requirements involving the commercial

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Service Desk Technician x 8

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2081613 Job Description: Position: Service Desk Technician Locations: Charlestown, MA Rate: $18-22/hr Duration: 3+ month contract, potential to extend or convert perm For applicants who are interested in this opportunity; please send your updated resume to Alexa Whalen, Talent Strategy Team Lead, at Ideal Candidate Our ideal candidate will have excellent customer service and communication skills, both written and verbal. You'll need to have some prior technical training and/or IT suppor

Network Engineer

SAIC

Remote

Full-time

Job ID: 2506496 Location: REMOTE WORK, VA, US Date Posted: 2025-07-22 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our TACNET ISEA team. This position is a fully remote position supporting dedicated distance support to US Na

Clinical Field Service Engineer

Nityo Infotech Corporation

Boston, Massachusetts, USA

Contract

Clinical Field Service Engineer Responsibilities: Conduct comprehensive inventory of clinical devices, including radiology modalities, as part of a network migration project to ensure accurate asset tracking and seamless integration into the new infrastructure.Update configuration settings on medical devices to ensure proper functionality and connectivity during a phased, site-by-site network migration.Respond to technical support requests and helpdesk tickets in a timely manner, ensuring resolu

Service Desk Technician

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi

Service Desk Analyst

TEKsystems

Remote or Dallas, Texas, USA

Full-time

Description Job Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the ch

IT Analyst

HCM Staffing and Consulting

Boston, Massachusetts, USA

Contract

The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets and change orders. This position interacts directly with other IT groups to determine the proper solution to an issue, sets up for quality assu

EHR Helpdesk Analyst 2nd Shift

Stellar IT Solution

Remote or Durham, North Carolina, USA

Third Party, Contract

07/28/2025 EHR Helpdesk Analyst 2nd Shift Location RTP NC Remote Duration: 12 Months Short Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM Complete Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications acro

IT Support Specialist (PC , Mobile & BioPharma Environment- MUST)_Lexington/Cambridge, MA (Onsite)

Xoriant Corporation

Lexington, Massachusetts, USA

Contract

Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status. JOB TITLE : IT Support Specialist Bio Pharma Environment LOCATION: Lexington/Cambridge, MA (onsite) TYPE: Contract (1+Yrs) RATE : $40 per hour on W2 (Without Benefits) JOB DESCRIPTION: Top 3 Must-Have Skills:PC & Mobile Device Support M

Desktop Support Analyst

Robert Half

Boston, Massachusetts, USA

Full-time

Description We are looking for a skilled Desktop Support Analyst to join our team in Boston, MA. As a key member of the IT department, you will provide comprehensive support for hardware and software systems, ensuring seamless operations in a hybrid work environment. This is a Contract-to-permanent position, offering an excellent opportunity for growth and collaboration with cross-functional teams. Responsibilities: Deliver prompt and effective support for hardware and software issues in a hybr