Information Systems Service Desk Analyst Jobs in 60026

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Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 16 days ago | Updated 3 days ago

IT Service Desk Analyst

Summit 7 Systems

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Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we
Posted 18 days ago

Lead Customer Service Engineer

SAIC

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Remote or

Full-time

Job ID: 2403567 Location: REMOTE WORK, TX, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC opening for a Lead Customer Service Engineer will be required to respond to end-user requests for assistance in the operation and functionality of their computing systems, periphe
Posted 53 days ago | Updated 5 hours ago

Technician 2 - Information Technology Site Services

Maximus, Inc.

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Chicago, Illinois, USA

Full-time

Description & Requirements The Information Technology (IT) Site Services Technician 2 is responsible for resolving technical issues for all end points with their dedicated location. Technician 2's are the Subject Matter Experts (SME) and have an in-depth knowledge of each project's specific applications to maintain project operations. They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, and resolving incidents related to end user systems/acc
Posted 52 days ago | Updated 4 hours ago

Support Tier I

Kforce Technology Staffing

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Remote or Phoenix, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client in Phoenix, AZ that is seeking a Support Tier I. Responsibilities: * Responds to incoming interactions initiated via phone * Fulfills incoming service requests * Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies * Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions * Appropriately escalates incidents as r
Posted 32 days ago | Updated moments ago

Patient Support Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in the NYC area looking for a Patient Support Analyst. Responsibilities: * Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ) * Provide support and customer service to users, promote and / or escalate problem, incident, and request action items * Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations * Manage level
Posted 6 days ago | Updated moments ago

Customer Technical Specialist I (Chicago)

Apex Systems

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Chicago, Illinois, USA

Full-time

Job#: 2001110 Job Description: HYBRID CUSTOMER TECHNICAL SPECIALIST OPENING Role: Technical Support Specialist Location: Chicago, IL 100% Remote with onsite as needed at customer request Pay Rate: Competitive based on experience All interested and qualified candidates can please contact Schuyler Moose at Apex Systems Inc. has a need for a CUSTOMER TECHNICAL SPECIALIST to become part of our client's Health Solutions Management division, which focuses on Healthcare IT solutions for our Federal, S
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Posted 60+ days ago | Updated 8 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 4 hours ago

Help Desk Analyst II

Robert Half

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Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 3 days ago | Updated 4 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 12 days ago | Updated 2 hours ago

Data Protection Specialist (Remote)

Lincoln Financial Group

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Remote

Full-time

Alternate Locations: Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72905 The Role at a Glance This position will be responsible for data protection technology and platform delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection implementatio
Posted 46 days ago | Updated 39 days ago

Manager, IT Service Desk Technologies

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi
Posted 4 days ago | Updated 4 hours ago

ASG Managed Services Engineer

SHI International Corporation

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Remote

Full-time

Job Summary The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHI's management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth.
Posted 7 days ago | Updated 4 hours ago

Senior Systems Engineer

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming technologies.Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.Manage and deliver multiple projects with excellent time m
Posted 60+ days ago | Updated 4 hours ago

IT Support / Quality Analyst (Hybrid)

IMS

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Skokie, Illinois, USA

Full-time, Third Party

We value what makes you, IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS. What does t
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Posted 30 days ago

Azure AD/IAM Engineer - Hybrid

Randstad Digital

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Chicago, Illinois, USA

Full-time

job summary: Hybrid with a top law firm in Chicago! Pension and great benefits! Work 35 hours = Full Time Salary! -Warm, energetic, trusting team -Great opportunity to work at a larger firm with a great reputation. -Management style is trusting and the team is big on autonomy -This is an opportunity to build technology from the ground up while molding the technology to the needs of the business -This department is an evolving security team, and the team is attempting to be more robust, with opp
Posted 17 days ago | Updated 1 hour ago

Information Technology Technical Associate- (Hybrid/Remote) AITS Admin

University of Illinois - Urbana-Champaign

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Remote

Full-time

Information Technology Technical Associate- (Hybrid/Remote) AITS Admin Job Summary This position provides technical expertise and support for computer systems access and/or usage to ensure the safety of information systems and network assets. This position researches computer and network vulnerabilities and analyzes risks; interacts with customers to resolve problems, trains and provides ongoing guidance to unit security contacts (USCs) regarding access methods and standards; develops and distri
Posted 20 days ago

Contract to Hire: Sr. Network Engineer ( WAN Ubiquiti, Juniper, Aruba and Palo Alto Networks)

Seine LLC

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Remote or Los Angeles, California, USA

Contract

This role is in the Space Industry in Los Angeles. Title: Senior Network EngineerType: It is a 6-month contract-to-hire (no fee after 6-months)Location: Ideally someone on PST/MST. Remote with 25% travelAWS more important than AzureJOB DESCRIPTION:As a Senior Network Engineer, you will be responsible for performing various network projects that may be as simple as adding a switch to a congested seating area to architecting the WAN network of a new launch facility abroad. You are flexible, agili
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Posted 16 days ago | Updated 2 hours ago

Azure Cloud Admin

Pyramid Systems, Inc.

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Remote

Full-time

Azure Cloud AdminOverviewPyramid Systems is seeking an Azure Cloud Administrator who is responsible for ensuring the availability and performance. They will work closely with developers and other engineers to identify and resolve issues that may impact website or service availability. ResponsibilitiesUtilize Azure knowledge and hands on experience to execute projects.Utilize the VA Enterprise Cloud Operational Tools (VAECOT), CSP native portals and tools, and/or other VA TRM-approved tools neces
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Posted 5 days ago | Updated 5 days ago

Cloud Engineer

Medical Mutual of Ohio

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Remote

Full-time

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Medical Mutual s status as a mutual company means we are owned by our policyholders, not sto
Posted 60+ days ago | Updated 19 days ago