Infrastructure Service Support Analyst Jobs in New York, NY

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Service Desk Analyst II

Kforce Technology Staffing

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Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r
Posted 20 hours ago | Updated 1 hour ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 32 days ago | Updated 1 day ago

Service Desk Analyst

Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi
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Posted 5 days ago

Bilingual Service Desk Analyst

TriCom Technical Services

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Remote

Contract

Bilingual Service Desk Analyst Responsibilities 50% Work assigned Service Desk ticket queues:Work a variety of tickets for all types of customers (consumers, regulators, and industry partners);Work access management tickets for regulators and industry partners;Answer consumer tickets, which primarily focus on our proprietary Insurance policy locator software.50% Answer phone calls from external customers; which include regulators, industry partners, and consumers.Requirements Must be fluent in
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Posted 1 day ago

JSM Admin/Analyst (Jira Service Management (JSM))

GreyMatter Solutions

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Remote or Brazil, Indiana, USA

Contract, Third Party

Client is implementing Jira Service Management (JSM) applications and further extending JSM functionalities and other Atlassian product-based solutions to provide additional services to client users. Atlassian Administration, Atlassian project configurations and enhancements, and platform support will be based on client requirements. Vendor is providing two resources on a Time-and-Materials ( T&M ) basis to help client to design, build, test, and deploy Atlassian-based integrated solutions and
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Posted 9 days ago | Updated 4 days ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel
Posted 11 days ago | Updated 1 hour ago

Remote Technical Support Analyst I (Mon-Fri 9 AM - 6 PM)

Servpro Industries, LLC

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Remote or Gallatin, Tennessee, USA

Full-time

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Technical Support Analyst I is responsible for providing basic customer support through vari
Posted 14 hours ago | Updated moments ago

Administrative Support Analyst

Gridiron IT Solutions

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Remote

Full-time

Gridiron IT is seeking a talented Administrative Support Analyst. Administrative Support Analyst will provide support for execution and modification of all business processes related to TSA s Workforce Development support. Must clear for Public Trust clearance. Take full ownership of ad-hoc projects assigned by TSA Leadership.Assist with program document composition support, editing and illustration functions, and tracking and processing of numerous comments, changes and revisions to written r
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Posted 8 days ago

Voice Engineer (Trader Platforms)/ Unified communication engineer - Contract - C2C & W2 - Hybrid - Direct Client

SANS

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New York, New York, USA

Contract, Third Party

Client is looking for 3 years experience. Level 1 support New York role -- 1 year duration local candidates only Hybrid Role with 50% onsite presence required in our New York office. TITLE Level 1 Support Engineer for Voice Recording and Trader Platforms -- Must have worked on Wall Street Bank NOTE to recruiters this is for voice recording and trader platforms it is essential that this person has worked on a wall street bank (this is listed in essential skills below) Don t bother trying to fi
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Posted 7 days ago | Updated 5 days ago

Application Support Analyst - 4-Day Remote Schedule

Genesis10

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Remote or Pittsburgh, Pennsylvania, USA

Full-time

Genesis10 is currently seeking an Application Support Analyst with our financial services client in Pittsburgh, PA. This is a 12 month + contract to hire hybrid position requiring 1 day onsite / 4 days remote. Shift will be primarily 11-8pm or 12- 9pm eastern time. This position pays: $35.00-40.00/hr W2 based on experience. Summary and responsibilities Provides support to all IT-related activities and initiatives using established procedures, including guidance, assistance, coordination and fol
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Posted 1 day ago | Updated 4 hours ago

Production Support Analyst

CyberOne LLC

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Remote

Contract

Production Support Analyst - Senior (Remote): 5+Months Contract 100% Remote Required Clearance: Public Trust *PLEASE NOTE: Resources will work 4X10 hour days rotating, 7 days per week. The shift hours will start at 6PM. Selected resources will be trained for 4 consecutive weeks during daytime, 8AM-4:30PM. Remote/Off-Site workers preferred. * Key Responsibilities: The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all st
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Posted 14 days ago

Application Support Analyst

Kforce Technology Staffing

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Remote or Houston, Texas, USA

Contract, Third Party

RESPONSIBILITIES: Kforce's client in Houston, TX is searching for an Application Support Analyst. Key Tasks: * Provide application support and monitor incident tickets * Triage issues with users and coordinate with core support developers for resolution * As an Application Support Analyst, you will manage open tickets with vendors, handle security initiatives, and manage change requests * Lead scrum calls and contribute to minor incident enhancements, patching, and core support tasks * Utilize
Posted 13 days ago | Updated 1 hour ago

VP of IT - R

Next Step Systems

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Brooklyn, New York, USA

Full-time

VP of IT, Brooklyn, NY We are seeking a VP of IT. This position requires heavy ERP experience including ERP Packages, ERP Solutions, Legacy ERP and ERP implementations. This position is Hybrid and will require Onsite and Remote work in Brooklyn, NY. VP of IT Responsibilities: - Responsible for managing the company s information technology infrastructure and systems. - Establish the strategic direction of the company s information systems. - Identify and recommend new technologies and services
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Posted 8 days ago | Updated 4 hours ago

Vice President of Technology - R

Next Step Systems

•

Brooklyn, New York, USA

Full-time

Vice President of Technology, Brooklyn, NY We are seeking a Vice President of Technology. This position requires heavy ERP experience including ERP Packages, ERP Solutions, Legacy ERP and ERP implementations. This position is Hybrid and will require Onsite and Remote work in Brooklyn, NY. Vice President of Technology Responsibilities: - Responsible for managing the company s information technology infrastructure and systems. - Establish the strategic direction of the company s information syst
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Posted 8 days ago | Updated 4 hours ago

Senior Director of IT - R

Next Step Systems

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Brooklyn, New York, USA

Full-time

Senior Director of IT, Brooklyn, NY We are seeking a Senior Director of IT. This position requires heavy ERP experience including ERP Packages, ERP Solutions, Legacy ERP and ERP implementations. This position is Hybrid and will require Onsite and Remote work in Brooklyn, NY. Senior Director of IT Responsibilities: - Responsible for managing the company s information technology infrastructure and systems. - Establish the strategic direction of the company s information systems. - Identify and r
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Posted 8 days ago | Updated 4 hours ago

Senior Director of Information Technology - R

Next Step Systems

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Brooklyn, New York, USA

Full-time

Senior Director of Information Technology, Brooklyn, NY We are seeking a Senior Director of Information Technology. This position requires heavy ERP experience including ERP Packages, ERP Solutions, Legacy ERP and ERP implementations. This position is Hybrid and will require Onsite and Remote work in Brooklyn, NY. Senior Director of Information Technology Responsibilities: - Responsible for managing the company s information technology infrastructure and systems. - Establish the strategic dire
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Posted 8 days ago | Updated 4 hours ago

Application Developer / Production Support Analyst-AWS

Info Dinamica Inc

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Remote

Contract, Third Party

Location: 100% Remote Job Summary: This mid-level position works independently to develop, implement, and maintain complex technology solutions in support of the Nova Well data platform. Review business requirement documents (BRD), user stories and translate into technical specifications.Work from technical specifications to independently develop, modify, and maintain software products Including data ingestion and extract jobs.Analyze and troubleshoot problems and make recommendations for remedi
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Posted 15 days ago

Application Support Analyst - Global Team

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24077233 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, functional, procedural, and technical troubleshooting support for Marriott's Sales & Catering Applications (CI/TY, SFAWeb, OneSource,
Posted 12 days ago | Updated 1 hour ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 27 days ago | Updated 10 hours ago

Intermediate Project Analyst (4+ Years) to support multiple new and existing projects for an international bank.

Si Systems

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Remote

Contract

Our valued banking client is looking for a Intermediate Project Analyst to support multiple new and existing projects. Successful candidate will report to delivery leads and program managers on a dotted-line basis and will be supporting multiple new and existing duties. It is a great launching point for a full PM career. Will be acting as PM during PM absences. Must have: Clarity PPM, MS Teams, MS Excel, Project, and Visio Project Scheduling Microsoft Project Schedules (.mpp) Update Risk, Action
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Posted 6 days ago