Knowledge base Jobs

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Desktop Support EngineerJob Title - Desktop Support Engineer

First-Citizens Bank & Trust CompanyCompany Name - First-Citizens Bank & Trust Company

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Santa Clara, California, USA

Full-time

Overview This is an in office role and will be located in the Santa Clara, CA office. As a Desktop Support Engineer, you will be a member of the bank's Desktop Support team. This role is responsible for daily production support of the bank's end user computing environment. This individual will support an environment which is comprised of all supported PCs and peripherals used by our associates. This position will provide hands-on support for the local Santa Clara area corporate office. Additio

Assistant Director, Enterprise Service DeskJob Title - Assistant Director, Enterprise Service Desk

DriveTimeCompany Name - DriveTime

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Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Project EngineerJob Title - Project Engineer

JobotCompany Name - Jobot

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Raleigh, North Carolina, USA

Full-time

Project Engineer - Commercial Construction - Raleigh, NC This Jobot Job is hosted by: Brett Tolmie Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $55,000 - $75,000 per year A bit about us: Our client is an innovative full-service general contractor out of Raleigh, NC and for over 20 years now, they have been specializing in early design phase construction management for commercial, medical, continuing care, and behavioral health projects.

CCaaS ArchitectJob Title - CCaaS Architect

Capgemini America, Inc.Company Name - Capgemini America, Inc.

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Mississauga, Ontario, Canada

Full-time

Title: CCaaS Architect Job Description: Design and Build Conversational IVR, Autpilot Virtual Agents and Omni-channel contact center solutions using NICE CXOne platform. Implement Routing strategy, ACD, Data/API Integrations, Quality Management and Voice of Customer components on the NICE CXOne platform Implement CXOne Expert Knowledge Base solutions Implement NICE IEX Workforce Management solutions Lead technical resources for NICE CXone implementations. Create technical documentation for detai

Electrical EngineerJob Title - Electrical Engineer

JobotCompany Name - Jobot

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Riverdale, Iowa, USA

Full-time

Electrical Engineer needed for well established global manufacturing company based in Davenport, IA This Jobot Job is hosted by: David Hyon Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $75,000 - $140,000 per year A bit about us: We are a leading top provider of metal sheet, plate, extrusions, and other innovative architectural products that support industries such as aerospace, automotive, building, and construction. We solve complex eng

CCaaS ArchitectJob Title - CCaaS Architect

Capgemini America, Inc.Company Name - Capgemini America, Inc.

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Toronto, Ontario, Canada

Full-time

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Support TechnicianJob Title - ISP Support Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

IT TechnicianJob Title - IT Technician

Great Wolf LodgeCompany Name - Great Wolf Lodge

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Pennsylvania, USA

Full-time

Pay: $19.50 per hour At Great Wolf, the IT Technician is responsible for providing technical support for the systems at the lodge. Reporting directly to the IT Manager, technical support includes, but is not limited to workstation and printer installation and maintenance throughout the resort, administering the local server(s), monitoring the network, hardware performance, connectivity and backups. Essential Duties & Responsibilities Work closely with on property staff on systems related issues

Senior Application Support Analyst - Reservations SystemsJob Title - Senior Application Support Analyst - Reservations Systems

Marriott InternationalCompany Name - Marriott International

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Bethesda, Maryland, USA

Full-time

Job Description JOB SUMMARY The Senior Analyst acts as a support subject matter expert resolving issues reported by property users and identifying and participating in activities or projects related to the platform and support workflows. Setting the standard this individual promotes an exceptional customer experience and a continuous improvement mindset. Working with customers, service providers, and IT Support Partners to improve Categorization of issues using our ServiceNow Platform and Phon

Maintenance Planner / SchedulerJob Title - Maintenance Planner / Scheduler

Advanced Technology ServicesCompany Name - Advanced Technology Services

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Pontiac, Illinois, USA

Full-time

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, Mxico y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fbricas funcionen mejor. Principal Duties/Responsibilities: Evaluates non-emergency work requests, develops scope of work, and inspects job location to

CAC/PKI Help Desk AdministratorJob Title - CAC/PKI Help Desk Administrator

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Sierra Vista, Arizona, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Operating Systems (OS), Public Key Infrastructure, Technical Support, Troubleshooting Certifications: IAT 2 certification. - CompTIA, Cisco, Microsoft. Experience: 1 + years of related experience ship Required: Yes Job Description: CAC/PKI Help Desk Administrator Transform t

CAC/PKI Help Desk AdministratorJob Title - CAC/PKI Help Desk Administrator

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Sierra Vista, Arizona, USA

Full-time

Computer Systems AnalystJob Title - Computer Systems Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Stanford, California, USA

Full-time

Description Position Overview Stanford University's Computer Resource Consulting (CRC) team, part of University IT (UIT), is seeking a skilled Computing Support Analyst 1 (CSA1) to join our dynamic team. As a key member of our team, you will work under direct supervision to provide technical support to end-users, resolving issues related to hardware, software, and network systems. Core Responsibilities: Technical Deployment: Image machines and install, configure, and deploy hardware and softwar

Desktop SupportJob Title - Desktop Support

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Tilton, New Hampshire, USA

Full-time

Description Provide technical software, hardware, and basic network problem resolution to end users by performing appropriate diagnostics and guiding users through step-by-step solutions on both a hands-on and call-back basis. Essential Functions Diagnoses and resolves problems with PCs, local printers, end-user connectivity, software and configuration, email, as well as other hardware and network issues. Ensures timely resolution/referral of user problems by understanding the impact to the user

Sr. Desktop Support EngineerJob Title - Sr. Desktop Support Engineer

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Enfield, Connecticut, USA

Full-time

**this is a 4-6 month c2h that will sit in Enfield, CT and turn hybrid after training. This person needs to be flexible going to Farmington, CT as well** Description Take full lifecycle ownership of support tickets from initiation to resolution, regardless of origin, coordinating with other teams as needed and escalating blockers appropriately. Perform root cause analysis to resolve the entire scope of technical issues, assessing whether a broader organizational impact exists and addressing it w

Sr. Desktop Support EngineerJob Title - Sr. Desktop Support Engineer

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Enfield, Connecticut, USA

Full-time

We are looking for a SR Desktop Engineer with an engineering mindset who can develop and implement solutions through automation. The environment includes Microsoft 365 / Products with SR level troubleshooting expertise. Must have experience with Intune - light scripting skills, automation "I built processes" Must also have strong "root cause analysis" skills; identifying and improving upon repeatable tickets. Description Take full lifecycle ownership of support tickets from initiation to resolut

Technical Services LeaderJob Title - Technical Services Leader

Maximus, Inc.Company Name - Maximus, Inc.

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Colorado Springs, Colorado, USA

Full-time

Description & Requirements IT Operational Support Center (OSC) Site Lead Maximus is seeking an IT OSC Team Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and

L2 Tech SupportJob Title - L2 Tech Support

Enterprise Logic Inc.Company Name - Enterprise Logic Inc.

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Evendale, Ohio, USA

Contract

Job Description 7+ years of experience in Desktop Management - Infrastructure Services (IS)Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinstall/configure applications as neededTroubleshoot Windows OS, hardware, and enterprise applicationsCoordinate with third-party vendors for escalations and hardware replacementsDocument issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)Comprehensive understanding of PC hardware, softw

Zena AdminJob Title - Zena Admin

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Columbus, Ohio, USA

Full-time

Skills Zena, Scheduling Top Skills Details Zena,Scheduling Description JOB DESCRIPTION Must have: Basic knowledge of scripting and familiarity with Windows/UNIX environment. Basic knowledge of databases and familiarity with basic SQL commands. Experience with distributed scheduling systems, like ASG/Rocket-ZENA, control m or others. Familiarity with operating systems and platform engineering concepts. Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud). Experience with system