Level 2 Support Technician Jobs in Baltimore, MD

Refine Results
1 - 20 of 63 Jobs

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Help Desk Technician Level II

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D

Information Technology (IT) Desktop Support Technician

Peraton

Annapolis, Maryland, USA

Full-time

Responsibilities Peraton is seeking a mid-level Information Technology (IT) Desktop Support Technician to manage Corporate and Program desktop infrastructure needs within the Annapolis Junction, MD location. The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, peripherals and related network equipment. This includes imaging, installing, and maintaining all organizational hardware and related network equipment while ensuring optimal workstat

Help Desk Technician Level 1

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel

Help Desk Technician Level II

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D

Help Desk Technician Level 1

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel

Help Desk Technician Level II

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help

Help Desk Technician Level 1

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a He

Support Technician 2

Rapisource LLC

Remote or Austin, Texas, USA

Third Party, Contract

Solicitation Reference Number: 2025C0017 Direct Client: Texas Department of Family and Protective Services Working Title: Support Technician 2 Work Location: Austin, Tx - Telework JD: The Worker provides technical assistance and support for application problems, which may include: Assisting in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. Assisting in the design, development, and maintenance of various system applications.Maintai

Help Desk Technician - TS/SCI W/ poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des

Application Support Technician

Innosoul inc

Remote

Contract, Third Party

Job ID: TX-2025C0017 Remote/Local TX Govt Application Support Technician with user assistance, Sharepoint, software troubleshooting, SQL, IMPACT/PACES/ABCS/NEICE/Provider Portal/SSCC/Community Based Care and Salesforce experience Location: Austin, TX (DFPS)Duration: 2 MonthsPosition: 2 Skills:4 Required Experience with user assistance and support for application issues4 Required Experience with the Microsoft Suite of tools (Excel, Word, PowerPoint and Sharepoint)3 Required Experience with assist

MSP L3 Remote Desktop Support Technician

Ledgent Technology

Remote

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 3 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos

Application Support Technician in Austin, TX (Remote) only local to Texas

Esolvit, Inc.

Remote

Contract

Job title: Application Support Technician Location: Austin, Texas (Telework- local to Texas only) Duration: Long term Visa: GCH, GC-EAD, H1B s Client: 2025C0017- DFPS- Texas Department of Family and Protective Services The Worker provides technical assistance and support for application problems, which may include: Assisting in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. Assisting in the design, development, and maintenance of

Tier II Technical Support Technician - TST 25-22964

Compu-Vision Consulting, Inc.

Remote

Contract, Third Party

Job Title: Tier II Technical Support TechnicianLocation: Belvidere, NJ 07823Duration: Contract (6+ months, with potential extension up to 1 year) Job Overview:We are seeking an experienced Tier II Technical Support Technician to provide advanced IT support across a network of library locations, with an initial focus on a primary branch that requires dedicated assistance. The role involves diagnosing and resolving technical issues, supporting print management systems, maintaining IT infrastructur

IT Support Technician- remote

Calance

Remote or Rochester, New York, USA

Contract

Job Summary: We are seeking a skilled and detail-oriented IT Technician to support and maintain our Microsoft Exchange environments, assist in server migrations, and manage on-premises infrastructure. The ideal candidate will have hands-on experience with Enterprise Vault, strong troubleshooting skills, and the ability to work efficiently within a ticketing system. This role is crucial in ensuring the stability, security, and performance of our internal systems during key infrastructure projects

IT Support Technician (EHR- Healthcare)- Contract to Hire (Only W2) - Fully Remote (EST& CST ONlY)

Elite Technical

Remote

Full-time

IT Support Technician (Healthcare) Elite Technical is seeking a highly motivated and skilled IT Support Technician, who has basic knowledge of the Healthcare Industry and any EHR platform. The IT Support Technician will play an integral role in maintaining, optimizing, and securing our client-s IT infrastructure while ensuring compliance with healthcare regulations. Reporting directly to the Director of Data and Technology, this role is pivotal in ensuring seamless IT operations that support the

Desktop Support Technician, IT Operations

Tesla Motors

Remote or Palo Alto, California, USA

Full-time

Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Palo Alto, CA. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. This role will be primarily evening shift

Field Support Technician/Hybrid Remote

Motion Recruitment Partners, LLC

Remote or King of Prussia, Pennsylvania, USA

Full-time

We are seeking a reliable and skilled Field Support Technician to join our clients team. This position will involve providing on-site technical support, troubleshooting, and maintenance services to ensure the smooth operation of hardware and software systems. As a Field Support Technician, you will be responsible for resolving technical issues, providing customer service, and assisting with installations, upgrades, and repairs. Key Responsibilities: Provide on-site technical support and trouble

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t