Operations Support Center Lead Jobs in Chicago, IL

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SRE Operations-L2 Lead

Talent Groups

Chicago, Illinois, USA

Contract, Third Party

Must have worked on support projects Must know Google Cloud Platform, Kubernetes and Dynatrace Knowledge on Splunk / Sumologic log monitoring is an advantage Monitoring all the key dashboards and timely alerting ,Find RCA for all production issues, help team to debug potential issues, handling daily standup calls and all other client calls, Run through all the JIRA tickets and have the ticket updated with latest findings/RCAShould represent SRE in all client calls and have the deep knowledge on

Data Operations Lead

VDart, Inc.

Chicago, Illinois, USA

Full-time

Data Operations Lead Chicago IL FTE Qualifications: Overall experience of 15 years. 10-12 years of experience in a similar operational leadership role. Hands-on comprehensive experience in managing projects/program which involve Production Support and maintenance of Data lake/DWH Environments Hands-on experience on ITIL processes Well-versed with Outage, Incident triaging, coordination, communication etc. in production support environment. Proven experience in Operational Delivery Management a

Technology Operations Support

Request Technology, LLC

Chicago, Illinois, USA

Full-time

Technology Operations Support Salary: $80k-$90k + bonus Location: Chicago, IL or Dallas, TX *Third Shift - 10:30pm-7am* Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor s degree (or currently enrolled in a bachelor s degree program)3+ years of OS390 JCL and IBM utilities3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage.3+ years working knowledge of an open systems scheduling product (UC4).S

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

Remote or Dallas, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl

Network Operations Center Engineer

Laiba Technologies LLC

Remote

Contract

Must to Have-Certifications in Juniper (e.g., JNCIA, JNCIS) or Cisco (e.g., CCNA) technologies. As a NOC Engineer at, you will play a vital role in ensuring the uptime, stability, and performance of our public cloud platform used by millions of developers and startups worldwide. You will be responsible for real-time monitoring and operational support of global infrastructure systems, helping detect and resolve incidents that affect the availability of cloud services including Droplets, Spaces, K

Security Operations Center (SOC) Analyst 2

Palmer Group

Remote

Contract

Palmer Group's client in downtown Des Moines is seeking a Security Operations Center (SOC) Analyst 2 to take on the role of primary incident lead. In this position, you will be responsible for directing all aspects of the incident response process, including detection, analysis, validation, tracking, containment, recovery, coordination, escalation, and communication. This opportunity is a remote, long-term contract position. If you have the qualifications below and are interested in learning mor

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

Remote or Austin, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl

Healthcare Operations Contact Center Manager - Remote

Gainwell Technologies LLC

Remote or Houston, Texas, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary We are seeking a dynamic and results-driven Contact Center Manager to oversee daily operations and play a critical role in impl

Network Operations Support Technician

TEKsystems

Remote or West Bend, Wisconsin, USA

Full-time

Description Our client is looking for a Network Operations Technician to join their NOC team in a 2nd shift capacity. Looking for hybrid around Milwaukee, WI but also open to surrounding cities (Minneapolis, Chicago, etc.) where the candidate is willing to go onsite when needed. Can be fully remote for the right candidate, preferred Midwest. $25-33/hour for right candidate. They will be joining a few other technicians on the team and will be taking escalation calls from the service desk and al

Technical Operations Center Engineer DYNATRACE

Vega Consulting Solutions

Remote

Contract

Vega Consulting is hiring! TOC Engineer with a strong Dynatrace experience. Candidates must eligible for Contract to hire job opportunities. Sponsorship is not available. Prefer candidates that are located on the East Coast. This role will require shift work. This role supports the First-to-Know capability of the Technical Operations Center (TOC) and serves as the centralized focal point for observability and event management at CareFirst. Event Monitoring Engineers monitor the performance

Senior Associate Infrastructure Operations Support

Aspire IT Experts Solutions LLC

Remote

Full-time

Apply ONLY If you are okey for W2 Position - NO - C2C 7+ years of experience in IT infrastructure operations with a strong focus on L1 and L2 support. Proven expertise in monitoring tools (e.g., Splunk, OEM, Wily, etc). Hands-on experience with Windows/Linux servers, virtualization, and cloud platforms (AWS/Azure/Google Cloud Platform). Strong understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN). Familiarity with ITIL framework and service management tools (e.g., ServiceNow). Excell

Sr Technical Operations Training & Support Specialist

Thermo Fisher Scientific

Remote or Greenville, North Carolina, USA

Full-time

Work Schedule Flex Shifts 40 hrs/wk Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Position Summary: Join Thermo Fisher Scientific Inc. as a Sr Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manuf

Technical Operations Training & Support Specialist

Thermo Fisher Scientific

Remote or Greenville, North Carolina, USA

Full-time

Work Schedule Flex Shifts 40 hrs/wk Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Position Summary: Join Thermo Fisher Scientific Inc. as a Technical training and support engineer and have th

WiFi Operations Support Engineer

World Wide Technology

Remote

Contract

WiFi Operations Support Engineer Company Overview World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT is a

Lead Data Scientist - Operations Research

McKesson Corporation

Remote or Irving, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Cybersecurity Operations Strategic Solutions Lead

Citi

Remote or New York, New York, USA

Full-time

Cybersecurity Operations Strategic Solutions Lead - Senior Vice President Overview of the Role Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth managemen

Remote - Lead Content Operations - W2

XFORIA Inc

Remote

Contract

Job title: Lead Content Operations Location: Remote Contract W2 Job details: Job Description: This role will help manage the end-to-end experiences for global websites via maintenance, optimization, and documentation of best practices + quality assurance. Key focus areas include the development and execution of the product in the site in addition to the overall web experiences. Key Responsibilities: Works with Stakeholders on Digital Growth, Marketing, Commercial, Finance, Motorcycle Management

Sr. Lead Analyst - IT Product Operations (IT)

DaVita Inc.

Remote or Denver, Colorado, USA

Full-time

Posting Date 06/23/2025 2000 16th Street, Denver, Colorado, 80202, United States of America Sr. Lead Analyst - IT Product Operations (IT) DaVita is a leading provider of dialysis services for patients suffering from chronic kidney failure. The Company owns and operates 3,100+ kidney dialysis centers to serve over 1.7 million patients, domestically and internationally. The Senior Lead Analyst role resides in our IT Product Operations team, part of the greater Information Technology department.

Data Center Project Manager _REMOTE _networking, and data center operations (Arista) Remote

PropelSys Technologies LLC.

Texas, USA

Full-time, Part-time, Contract, Third Party

Data Center Project Manager (Arista) Remote Long term Contract Direct Client We are seeking an experienced and detail-oriented Project Manager to join our Data Center Operations team. In this role, you will lead new projects from initiation through completion, driving progress and enabling our teams to deliver high-impact results.. You'll work with a national organization that partners with a global edge-to-cloud leader-helping businesses connect, protect, analyze, and act on their data

Salesforce Experience Cloud Operations Specialist

Horizontal Talent

Chicago, Illinois, USA

Full-time

Join a dynamic team as a Salesforce Experience Cloud Operations Specialist, where you'll play a crucial role in building and managing engaging websites. This remote position offers an exciting opportunity to collaborate with cross-functional teams and utilize cutting-edge technology. Responsibilities Configure and launch websites using Salesforce Experience Cloud and CMS, ensuring alignment with design assets. Transform design files into responsive web pages using standard components and tools.