Jefferson, Wisconsin
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Today
Description The IT Technician provides Tier 1 and Tier 2 technical support across the organization, focusing on escalated incidents that require advanced troubleshooting. This role involves resolving complex issues related to hardware, software, networking, and peripheral devices. Responsibilities include rotational coverage of the support phone queue to manage overflow and high-priority calls, ensuring prompt and effective resolution. The technician also collaborates with Tier 1 staff to enhanc
Full-time
USD 20.00 - 24.00 per hour