Phone support Jobs

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Entry Level IT Phone Support

TEKsystems c/o Allegis Group

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Huntsville, Alabama, USA

Full-time

Description: Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to NRTC's ISP partners. *Consult with customers and provide additional solution in the form of up-selling NRTC's products and services. *Troubleshoot voice, data, video and connection issues for customers. *Identify, troubleshoot and assist customers with voice, data, video and connection issues. *Answer customer service related questions *Track and record each phone call and provide a d
Posted 9 hours ago

Information Technology Help Desk - Level 1

OSTechnical

•

Kansas City, Missouri, USA

Full-time

Entry Level Technical Support - Tier 1 Onsite working in Kansas City, MO - NOT a remote position Permanent/ Direct Hire Yearly base salary starting at 40K We are looking for a computer enthusiasts who looking for career growth in the IT space working with an exciting company! This is a great opportunity to work with a great team in a professional environment. Experience Required: -Basic IT knowledge -1 year of experience in a technical/helpdesk or similar role (preferred) -Excellent Customer
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Posted 1 day ago | Updated 1 day ago

Member Enrollment Coordinator

TEKsystems c/o Allegis Group

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Salt Lake City, Utah, USA

Full-time

Hiring a Fully Remote Member Enrollment Representative for a Large and Growing Healthcare Insurance Company. The team is looking for Candidates with experience with Member Enrollment! **Fully remote but Candidates must be located in Nevada, Utah, Colorado, and Idaho! Description: -Provides phone support when needed and creates and maintains Government and/or commercial insurance member eligibility records -Resolves eligibility discrepancies and questions and provides support and expertise for on
Posted 1 day ago | Updated 9 hours ago

Member Enrollment Coordinator

TEKsystems c/o Allegis Group

•

Las Vegas, Nevada, USA

Full-time

Hiring a Fully Remote Member Enrollment Representative for a Large and Growing Healthcare Insurance Company. The team is looking for Candidates with experience with Member Enrollment! **Fully remote but Candidates must be located in Nevada, Utah, Colorado, and Idaho! Description: -Provides phone support when needed and creates and maintains Government and/or commercial insurance member eligibility records -Resolves eligibility discrepancies and questions and provides support and expertise for on
Posted 1 day ago | Updated 9 hours ago

Service Desk Engineer

Alleare Consulting

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Irving, Texas, USA

Contract

Service Desk Engineer 6+ Month Contract Irving, TX We have an exciting new job opening for a Level 2 Service Desk Engineer. This individual will work on-site at our global client s North American headquarters in Irving, Texas. Under the guidance and direction of the IT Service Desk Manager, this position will be responsible for providing both level 1 and level 2 phone support solving technical problems that arise within our user community. RESPONSIBILITIES Provides primary 1st tier phone suppo
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Posted 18 hours ago

Help Desk & AV Support + Legal - Hybrid in L.A.

iSpace, Inc

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Los Angeles, California, USA

Full-time

24-00093 Help Desk & AV Support + Legal Downtown Los Angeles 90017 - HYBRID (4 days onsite + 1 day remote) Full Time Hours: 9 am - 6 pmno exceptions! This person will provide Tier 1 and Tier 2 Help Desk Support, including conference room AV and PC Support for a well-established legal firm in Downtown Los Angeles. 70% of this job will be Help Desk phone support work. Required Experience and Skills: Experience providing Tier 1 and Tier 2 Help Desk support via phoneLegal or Law Firm backgroundMS O
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Posted 14 days ago | Updated 9 hours ago

Junior IT Support Specialist

Motion Recruitment Partners, LLC

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Avon, Massachusetts, USA

Full-time

Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. This role will require an on-site presence within the Boston area 5 days a week, and there will be some travel involved as well to their new facility which is being converted
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Posted 58 days ago | Updated 8 hours ago

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

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Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski
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Posted 2 days ago | Updated 23 hours ago

Technical Support Specialist

Motion Recruitment Partners, LLC

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Enon, Ohio, USA

Full-time

Our client is seeking a Technical Support for a 6-month contract in Enon, OH. Will be working on an onsite schedule. Contract Duration: 6 Months Required Skills & Experience 2 years of related experience. Associate degree in Computer Networking. Specialized training in network communication, PC architecture and application support. Complete understanding of the network (hardware and software), PC architecture wireless communication, router and third-party cellular devices. Knowledge of non-stand
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Posted 8 hours ago

Technology Service Supervisor

Apex Systems

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Richmond, Virginia, USA

Full-time

Job#: 2019322 Job Description: **If interested, please send resumes to with the best time for me to reach out to you! ** Apex Systems is seeking a Helpdesk Lead for a long term engagement. This is an outstanding opportunity for a someone highly skilled in IT phone support who is interested in a leadership career track. The role will entail 50% mentoring/leading, supporting helpdesk leadership to run the day to day operations of the team. Ideal candidates will have the following experience: 4-
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Posted 60+ days ago | Updated moments ago

Desktop Analyst

TEKsystems c/o Allegis Group

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Omaha, Nebraska, USA

Full-time

Description: Serves as Desktop Support Analyst responsible for coordinating and managing technology work orders ranging from routine repairs/enhancements to major incidents. Requires a significant understanding of all aspects of the company's IT Service Desk operations software. Participates in monitoring systems/network activities, responding to phone calls and alerts, diagnosing problems and notifying appropriate parties as defined by documented procedures. Uses existing documentation to ident
Posted 2 days ago | Updated 9 hours ago

Desktop Support Specialist

Judge Group, Inc.

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Baltimore, Maryland, USA

Full-time

Location: Baltimore, MD Description: The Judge Group is currently seeking a Desktop Support Specialist to support a large financial institution in Baltimore, MD. This position requires five days per week onsite. As a Desktop Support Specialist, you'll play a critical role in providing technical assistance to our organization's computer users. Your expertise in troubleshooting hardware, software, and network issues will ensure smooth operations and efficient user experiences. If you're passion
Posted 21 hours ago | Updated 9 hours ago

Tier I Technical Support

TEKsystems c/o Allegis Group

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Duluth, Georgia, USA

Full-time

Description: We are looking for a motivated Onsite IT Support Technician for our Duluth, GA office where some of their C-Level executives and VP's work out of. This person will directly report to the IT Manager who sits in Lafayette, LA but will also receive direct feedback from the C-Level executives and VPs onsite. Professionalism, communication, and consistency are going to be just as important as this person's technical ability. This team provides a mixture of phone and hands on support to o
Posted 2 days ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

Saint Paul, Minnesota, USA

Full-time

Description: Job Description: The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. May install software or perform
Posted 1 day ago | Updated 9 hours ago

Tier 1 Technical Support

TEKsystems c/o Allegis Group

•

Duluth, Georgia, USA

Full-time

Description: Our client is looking for a motivated Onsite IT Support Technician for their Duluth, GA office where some of their C-Level executives and VP's work out of. Professionalism, communication, and consistency are going to be just as important as this person's technical ability. This team provides a mixture of phone and hands on support to internal employees, but this person will also need to have the ability to stop what he/she is doing and cater to an exec who needs assistance. This pe
Posted 1 day ago | Updated 9 hours ago

Junior IT Engineer/ Help Desk Engineer

Motion Recruitment Partners, LLC

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Cambridge, Massachusetts, USA

Full-time

Job Description Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. Full Time Position. On site in Boston. A vehicle/ Valid License is required for this role, as there would might some travel to help set up their new facility.
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Posted 57 days ago | Updated 8 hours ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

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Lansing, Michigan, USA

Full-time

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise
Posted 3 days ago | Updated 9 hours ago

Bay Area Desktop Support Engineer/ Law Firm Help Desk Support

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. The ideal candidate will ha
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Posted 12 days ago | Updated 8 hours ago

NOC Technician

TEKsystems c/o Allegis Group

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Kansas City, Missouri, USA

Full-time

Working 100% onsite in Kansas City MO Open to entry level to intermediate level candidates. Entry level candidates must have networking certifications Top Skills: 1. Networking and VOIP Experience Preferred 2. Troubleshooting/Network Monitoring 3. Certifications ( Net +, CCNA/CCENT) Description: 24X7 work environment. Prefer candidates to be open to all shifts RESPONSIBILITIES/DAILY TASKS The NOC consist a lot of email support compared to phone support. They will be monitoring all networks for
Posted 4 days ago | Updated 9 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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Appleton, Wisconsin, USA

Full-time

2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk and JD Edwards EnterpriseOne (E1) to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently.
Posted 9 hours ago