Phone support Jobs

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Seasonal, Field & Phone Support Tech?-39220

H&R Block

•

North Charleston, South Carolina, USA

Full-time

What you'll do Provides technical PC, peripheral, network and software break-fix, on-site, phone, chat and off-phone for retail tax offices worldwide enabling end users to operate efficiently and effectively. Utilizes software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. Effectively opens and works support requests and escalates to the appropriate people/team as necessary. Effectively communicates and assists clients regarding their te
Posted 31 days ago | Updated 3 hours ago

Service Desk

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

TEKsystems is looking for a Service Desk that will be with one of our great clients here in the Charlotte, NC area. They offer great training, stability, growth and more. See the top skills below 2-3 years of Service Desk SupportExperience with ServiceNow2-3 years Active Directory, Office 365 and Windows 10/11 Description: Our client is looking for a Service Desk that will provide phone support. They will be receiving 15-30 calls daily. This includes but is not limited to handling fixes over the
Posted 2 days ago | Updated 3 hours ago

Client Services Concierge Support, Intermediate

BlueShield Of California

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Redding, California, USA

Full-time

JOB DESCRIPTION Your Role The Shared Advantage team is a multi-functional team providing services and support for third-party administrators (TPA), including claims processing, high dollar review, written correspondence, client services concierge phone support, and e-mail correspondence. The Customer Services Concierge Support Intermediate will report to the Operations Supervisor. In this role you will resolve incoming calls and real-time chats from the TPA's concerning claims status and autho
Posted 14 hours ago

Technical Support Analyst

Find Great People

•

Greenville, South Carolina, USA

Full-time

We are hiring for a Technical Support Analyst that has experience with Mobile phone support (both Android and iPhone)PC support skills with Microsoft OS and MacsExcellent customer service support with an outgoing personality This role is direct hire right here in Greenville, SC Job ID 47850
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Posted 31 days ago

Helpdesk Technician

TEKsystems c/o Allegis Group

•

Knoxville, Tennessee, USA

Full-time

One of our competitive clients in Knoxville is looking for 2 technicians to join their team. Additional information for these opportunities are below. Description: One of our clients is looking to hire 2, 2nd shift helpdesk associates to grow on their team and support ongoing projects. Consultants will be responsible for supporting all the systems that are located in their facilities. It will be supporting managers and employees in the facilities. This will be 100% phone support. They will prov
Posted 3 days ago | Updated 3 hours ago

Operations Associate

Kforce Technology Staffing

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St. Cloud, Minnesota, USA

Contract

RESPONSIBILITIES: Kforce has a client in Saint Cloud, MN that is currently seeking an Operations Associate. This is a unique opportunity to join our team in providing operational support and world class customer service to our clients. Duties: * Operations Associate will provide operational, customer service and administrative support for the Annuity Insurance Department * Be responsible for daily processing of work associated with the department; This may include journal entries, account proce
Posted 8 days ago | Updated 2 hours ago

Customer Service

Caresoft

•

Rochester, New York, USA

Contract

Title: Product Customer Service Location: Rochester NY 14626 - Hybrid after 6 months Duration: 12 Months Responsibilities: Supporting projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts Strategic
Easy Apply
Posted 23 hours ago | Updated 23 hours ago

Junior Helpdesk Specialist, TS/SCI with a CI Polygraph Security Clearance Required - G

Next Step Systems

•

Springfield, Virginia, USA

Full-time

Junior Helpdesk Specialist, TS/SCI with a CI Polygraph Security Clearance Required, Springfield, VA The Junior Helpdesk Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. The qualified Junior Helpdesk Specialist must have an active TS/SCI security clearance and be able to obtain a CI Polygraph security clearance. This position is 100% Onsite. Junior Helpdesk Specialist Responsibil
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Posted 9 days ago | Updated 1 day ago

Senior Technical Support Technician

Akkodis

•

Cambridge, Massachusetts, USA

Full-time

About the role As a Senior Customer Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers. What you'll be doing Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. Coordinate small teams delivering basic work packages in line with company process to meet business an
Easy Apply
Posted 3 days ago | Updated 3 hours ago

Service Desk Tier 2

iSpace, Inc

•

Los Angeles, California, USA

Contract

24-00200 Service Desk Tier 2 Los Angeles, CA (Hybrid - 4 days a week in office - except Fridays) Contract Duration: 6-12 Months The Service Desk Tier 2 position encompasses global phone support and desk side support, hardware, and software installations, and is the first line of support for the client's customers. The person will also be required to provide backup phone support to all the offices when other Tier 1 staff are not available. We are looking for an individual with effective communic
Easy Apply
Posted 9 days ago | Updated 1 day ago

Telecommunications and Networking Assistant Manager

Howard County Public School System

•

Ellicott City, Maryland, USA

Full-time

The Howard County Public School System (HCPSS) is one of the top school systems in Maryland and the nation. In alignment with our Strategic Call to Action, our mission is to ensure academic success and social-emotional well-being for our approximately 57,000 students in an inclusive and nurturing environment that closes opportunity gaps. To learn more about employment with HCPSS, please visit DESCRIPTION Under the direction of the IT Network and Server Manager, the Assistant Manager of Telec
Posted 1 day ago

IT Support Team Lead

Motion Recruitment Partners, LLC

•

Temple, Georgia, USA

Full-time

Are you an IT Support Lead with hands on experience using ServiceNow and running reports? We have a permanent opening for an onsite team lead in West Georgia. In this role, you will provide daily guidance to the team and participate in the ServiceNow ticket queue as needed. Required Skills & Experience ServiceNow and MS 365 Windows, 10 & 11 MicroSoft Intune experience, imaging and asset management Setting up machines Demonstrates working knowledge of standard Windows operating system as related
Easy Apply
Posted 25 days ago | Updated 3 hours ago

Helpdesk Analyst

TEKsystems c/o Allegis Group

•

Cockeysville, Maryland, USA

Full-time

Description: This person will be providing mostly phone support to our client, roughly around 175 clients they could be supporting. They will be using Connectwise ticketing system (internal ticketing system for Alliance) to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained th
Posted 15 hours ago | Updated 3 hours ago

Product Support Specialist

The Reynolds and Reynolds Company

•

College Station, Texas, USA

Full-time

As a Product Support Specialist, you will be trained on various Key Control systems and be able to support our clients and field associates with technical issues. Your primary duties will include troubleshooting issues that may occur with PC systems, proprietary software, peripheral hardware, operating systems, networks, RFID and GPS technologies at client sites. You will have the opportunity to develop valuable problem resolution and customer service skills as you support a diverse customer bas
Posted 18 days ago | Updated 3 hours ago

Helpdesk Analyst

TEKsystems c/o Allegis Group

•

Cockeysville, Maryland, USA

Full-time

Description: This person will be providing mostly phone support to roughly around 175 clients. They will be using Connectwise ticketing system (internal ticketing system) to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide han
Posted 3 hours ago

Field Service Engineer

Matec Instrument Companies, Inc.

•

Northborough, Massachusetts, USA

Full-time

Field Service Engineer Do you have a passion for precision and a knack for problem-solving? If you are a hands-on technician and are interested in an exciting career applying your skills and learning non-destructive testing, which is vital to ensure the safety of aerospace travel, this could be the opportunity for you! In this visible position, the successful Field Service Engineer will provide phone support and travel to national and international locations to diagnose, repair, test, and troubl
Posted 24 days ago | Updated moments ago

Entry-Level Help Desk Technician

The Reynolds and Reynolds Company

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College Station, Texas, USA

Full-time

As an Entry-Level Help Desk Technician, you will work with customers and field associates relying on Reynolds and Reynolds solutions. You'll handle challenges through calls, emails, and hands-on training, where you get to work with PC terminals, printers, modems, networking gear, and more. As part of our team, you will be on the cutting edge of innovation and testing new equipment before release. Utilize your problem-solving skills as you create manuals with diagrams, boosting productivity. We p
Posted 18 days ago | Updated 3 hours ago

Software Support Representative (CD/IRA, CIF, Misc)

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Our Banking Operations Support Services Team is seeking a Software Support Representative. In this role, you will pr
Posted 9 days ago | Updated 3 hours ago

Tech Support Engineer

Jobot

•

Fredericksburg, Virginia, USA

Full-time

In House Tech Support Engineer Needed! (Local candidates only please) This Jobot Job is hosted by: Andrew Atchison Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $65,000 - $85,000 per year A bit about us: Come join a renowned manufacturer based in the United States, specializing in comprehensive systems tailored for vital industries. Established in over 60 years ago, we stand as a global leader renowned for designing, manufacturing, and in
Posted 1 day ago | Updated 3 hours ago

IT Service Desk Analyst (Daytime)

TEKsystems c/o Allegis Group

•

Syracuse, New York, USA

Full-time

Description: Our customer is looking to hire a qualified IT Service Desk professionals to join their team of 13 as they are experiencing growth within the company and team has grown overwhelmed with ticket volumes as well as to address some positive attrition they've had in the org from members leaving the team. They support office and clinical locations around the country as well as aspen dental corporate/office employees. Common issues that they are supporting and resolving on a day-day basis
Posted 3 days ago | Updated 3 hours ago