Phone support Jobs

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IT Phone Support, IT Operations, North America & EMEA

Tesla Motors

Palo Alto, California, USA

Full-time

The IT Help Desk is the first point of contact for IT-related questions. The primary task of this position will be to troubleshoot and resolve endpoint issues for employees. Ranging from basic requests or complex issues which require immediate resolution or escalation. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team's SLA and/or project requirements. The IT Help Desk supports all Tesla locations across the world. If you are a techn

IT Phone Support, IT Operations, North America & EMEA

Tesla Motors

Henderson, Nevada, USA

Full-time

The IT Help Desk is the first point of contact for IT-related questions. The primary task of this position will be to troubleshoot and resolve endpoint issues for employees. Ranging from basic requests or complex issues which require immediate resolution or escalation. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team's SLA and/or project requirements. The IT Help Desk supports all Tesla locations across the world. If you are a techn

Help Desk

TEKsystems c/o Allegis Group

Milton, Vermont, USA

Full-time

TEKsystems is looking for a Helpdeskthat will be with one of our great clients here in the Milton, VT area. They offer great training, stability, growth and more. See the top skills below 2-3 years of Helpdesk/ Desktop SupportExperience with ServiceNow2-3 years Active Directory, Office 365 and Windows 10/11Hardware support Description: Our client is looking for a Helpdesk that will provide phone support and hardware support. They will be receiving 15-30 calls daily. This includes but is not lim

Technical Support - Detroit, MI

Digital Technology Solutions

Detroit, Michigan, USA

Third Party, Contract

DTS is looking for experienced Technical Support for our Direct Client position based in Detroit, MI Top Skills & Years of Experience: Minimum of 3+ years of IT experience is requiredMinimum of 3+ years of customer service experience is required.Please See Full Job Description Attached for full list of requirements. Role description: General Summary of Function/Purpose of Position This position serves as an analyst performing a wide range of professional assignments in an Information Technology

Desktop Support/Help Desk

Encore Consulting Services

Madison, Wisconsin, USA

Contract

Help desk capabilities with 2-5 years of experience in HelpDesk environment. Performs a variety of complicated tasks. Well-versed with software deployments, installations and a variety of HelpDesk concepts, practices, and procedures. Provides a limited degree of work guidance and leadership to other personnel. A wide degree of creativity and latitude is expected. Excellent customer service skills are required.

Tier 1 Help Desk Technician - Active DOD Secret Clearance

Prism, Inc.

Colorado Springs, Colorado, USA

Full-time

Due to Federal Governement Security Clearance Requirements: U.S. Citizenship and Active DOD Secret Clearance PRISM seeks a Tier 1 Help Desk Technician to provide first-line technical support to end-users within the organization. This role is essential in resolving common IT issues and ensuring a positive user experience. Responsibilities: Provide first-line technical support: Answer incoming support calls, emails, and chat requests.Diagnose and troubleshoot basic hardware and software issues.Res

Entrust Datacard Engineer/Technician

PES

San Juan, San Juan, Puerto Rico

Full-time

Job DescriptionJob DescriptionBenefits: Signing bonus Sign on bonus up to $10,000 based on Experience. $3,000 referral bonus if your referral is hired. Engineer/Technician wanted to work on Entrust Datacard Central Issuance Systems such as the MX6100 and MX6000, MXD and MXi. COMPENSATION: Full-time, hourly rate based on skill and experience Paid time off, possible 31 days a year Medical Insurance, Short Term Disability Insurance, and Life Insurance Optional Company Matched Simple IRA after

IT Support Technician

TEKsystems c/o Allegis Group

Milton, Vermont, USA

Full-time

Top Skills Details 1. Computer device hardware troubleshooting 2. Microsoft Office troubleshooting 3. Experience doing remote support (utilizing a ticketing queue - open to any ticketing tool). Skills Help desk, Troubleshooting, Office 365, Help desk support, Customer service, Service desk, Support, Technical support, Ticketing system, Hardware, Microsoft office, Phone support Additional Skills & Qualifications Phone Support Experience working with ticketing que's Desktop Support Hardware and

Service Desk Analyst

TEKsystems c/o Allegis Group

Inver Grove Heights, Minnesota, USA

Full-time

Description The right fit will have EXCELLENT customer service and interpersonal skills This individual will be one of 17 individuals on the Service Desk team. This group is a Tier I/II Service Desk so the ability to handle higher level end user questions is important. Windows OS, Network, Printer, Password Re-Set, Office 365, VPN/connectivity troubleshooting ability are needed - these are the most common issues. Process oriented individuals work best on this team - This client of TEKsystems adh

Associate IT Technician

Erie Insurance Group

Erie, Pennsylvania, USA

Full-time

Division or Field Office: Enterprise IT Infrastructure & Operations Division Department of Position: IT Client Services Department Work from: Corporate Office, Erie PA Salary Range: $44,055.00 - $70,372.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and e

Help Desk Technician

TEKsystems c/o Allegis Group

Burlington, New Jersey, USA

Full-time

Description The role of the IT Service Center Technician (helpdesk technician) is to complete level 1 tickets. This will include: - Password resets and account activations within Active Directory - Microsoft application troubleshooting (Outlook, Word, Excel, Intune, etc.) - Windows 10 or 11 troubleshooting - POS systems, credit card pin pads, back office computers and printers - Distribution center hardware like Zebra TC52 scanners All IT service center employees will be required to close a MINI

Level 1 Help Desk

TEKsystems c/o Allegis Group

Beverly, New Jersey, USA

Full-time

Description The role of the IT Service Center Technician is to complete level 1 tickets. This will include: - Password resets and account activations within active directory - Microsoft application troubleshooting (Outlook, Word, Excel, Intune, etc.) - Windows 11 troubleshooting - Instore technology issues such as POS systems, credit card pin pads, back office computers and printers, instore music - Distribution center hardware like Zebra TC52 scanners All IT service center employees will be req

Sr Technical Support Specialist (TEM) (REMOTE)

Thermo Fisher Scientific

Texas, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Join the Thermo Fisher Scientific team to make a positive global impact. Help us achieve our Mission of making the world healthier, cleaner, and safer. Develop solutions for tough challenges like environmental protection, food safety, and cancer research. Mission Becoming a member of the GTS team in

Division IT Support

D.R. Horton, Inc.

Palm Bay, Florida, USA

Full-time

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information. D.R. Horton, Inc. is currently looking for a

IT Field Desktop Support

Software Guidance & Assistance

Tampa, Florida, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a IT Field Desktop Support for a contract assignment with one of our premier Utility services clients in Tampa, FL. Responsibilities : Responsible for end user computers and peripherals installation, troubleshooting and configuration of hardware and software; processing of warranty repairs and replacements; collaboration with users; collaboration with field support analysts, service desk analysts, asset management team and other

Helpdesk Support Analyst

Judge Group, Inc.

Draper, Utah, USA

Full-time

Location: Draper, UT Description: Job Title: Helpdesk Support Analyst Location: Draper, UT Duration: 12+ months Basic Qualifications: High school diploma required.Minimum two years of experience working in the technical support field in an enterprise environment, preferably with phone support experience.Solid technical knowledge, troubleshooting skills, and support experience with the following:Microsoft Windows platform (Windows 7, 10)ZoomNetworking, LAN, WAN, corporate enterprise domain i

Help Desk Technician

Education Service Center Region 11

Rio Vista, Texas, USA

Full-time

Non-Certified - Position - Tech Job Number Start Date Open Date Closing Date Job Title: Help Desk Technician Exemption StatTest: Nonexempt Reports to: Chief Technology Officer Date Revised: 12/3/24 Dept./School: Technology Primary Purpose: Provide a single point of contact for all district staff to resolve problems relating to computer- and communications-related services. Responsible for phone support, technology issue evaluation, and distribution of technology-related work orders. Qualific

Journeyman Service Desk Administrator

GovCIO

Sterling, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in Sterling, VA and is a fully remote position. Responsibilities Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.Provide supplemental hands-on desk-side support when required.Meet contractual Service Level Agreements (SLAs) in regard to speed to answ

Service Desk Technician

GovCIO

Kiln, Mississippi, USA

Full-time

Overview GovCIO is currently hiring for a service desk technician to work in the call center of our federal client . This position is located in Kiln, MS and will be an onsite position. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service levels are achieved. The hours of operations are 24 hrs./7 days a week. Shift Flexibility is a must. The qualified candidate will perform the following: Responds to a

It Support Analyst

TEKsystems c/o Allegis Group

Farmington Hills, Michigan, USA

Full-time

Description This role will provide on-site and remote support for employees, including maintenance, installation, troubleshooting of computers and peripherals, training on company supported applications, and shipment of assets. This role is also responsible for coordination of incidents that require escalation to other teams within the company, third parties, and seeing these incidents through to completion. They will work directly with End Users and Management to remediate issues and strive to