Phone support Jobs

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Entry Level IT Phone Support

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Description: Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to NRTC's ISP partners. *Consult with customers and provide additional solution in the form of up-selling NRTC's products and services. *Troubleshoot voice, data, video and connection issues for customers. *Identify, troubleshoot and assist customers with voice, data, video and connection issues. *Answer customer service related questions *Track and record each phone call and provide a d

Information Technology Help Desk - Level 1

OSTechnical

Kansas City, Missouri, USA

Full-time

Entry Level Technical Support - Tier 1 Onsite working in Kansas City, MO - NOT a remote position Permanent/ Direct Hire Yearly base salary starting at 40K We are looking for a computer enthusiasts who looking for career growth in the IT space working with an exciting company! This is a great opportunity to work with a great team in a professional environment. Experience Required: -Basic IT knowledge -1 year of experience in a technical/helpdesk or similar role (preferred) -Excellent Customer

Member Enrollment Coordinator

TEKsystems c/o Allegis Group

Salt Lake City, Utah, USA

Full-time

Hiring a Fully Remote Member Enrollment Representative for a Large and Growing Healthcare Insurance Company. The team is looking for Candidates with experience with Member Enrollment! **Fully remote but Candidates must be located in Nevada, Utah, Colorado, and Idaho! Description: -Provides phone support when needed and creates and maintains Government and/or commercial insurance member eligibility records -Resolves eligibility discrepancies and questions and provides support and expertise for on

Member Enrollment Coordinator

TEKsystems c/o Allegis Group

Las Vegas, Nevada, USA

Full-time

Hiring a Fully Remote Member Enrollment Representative for a Large and Growing Healthcare Insurance Company. The team is looking for Candidates with experience with Member Enrollment! **Fully remote but Candidates must be located in Nevada, Utah, Colorado, and Idaho! Description: -Provides phone support when needed and creates and maintains Government and/or commercial insurance member eligibility records -Resolves eligibility discrepancies and questions and provides support and expertise for on

Service Desk Engineer

Alleare Consulting

Irving, Texas, USA

Contract

Service Desk Engineer 6+ Month Contract Irving, TX We have an exciting new job opening for a Level 2 Service Desk Engineer. This individual will work on-site at our global client s North American headquarters in Irving, Texas. Under the guidance and direction of the IT Service Desk Manager, this position will be responsible for providing both level 1 and level 2 phone support solving technical problems that arise within our user community. RESPONSIBILITIES Provides primary 1st tier phone suppo

IT Integration Specialist

Kforce Technology Staffing

Nashville, Tennessee, USA

Contract

RESPONSIBILITIES: Kforce has a client in Nashville, TN that is seeking an IT Integration Specialist. Responsibilities: * Providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems * Resolve customer reported problems, install hardware and software, and provide general IT support services for client-reported problems * Additional tasks include end user support, license tracking, and performing PC and Server

Junior IT Support Specialist

Motion Recruitment Partners, LLC

Avon, Massachusetts, USA

Full-time

Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. This role will require an on-site presence within the Boston area 5 days a week, and there will be some travel involved as well to their new facility which is being converted

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Technical Support Specialist

Motion Recruitment Partners, LLC

Enon, Ohio, USA

Full-time

Our client is seeking a Technical Support for a 6-month contract in Enon, OH. Will be working on an onsite schedule. Contract Duration: 6 Months Required Skills & Experience 2 years of related experience. Associate degree in Computer Networking. Specialized training in network communication, PC architecture and application support. Complete understanding of the network (hardware and software), PC architecture wireless communication, router and third-party cellular devices. Knowledge of non-stand

Technology Service Supervisor

Apex Systems

Richmond, Virginia, USA

Full-time

Job#: 2019322 Job Description: **If interested, please send resumes to with the best time for me to reach out to you! ** Apex Systems is seeking a Helpdesk Lead for a long term engagement. This is an outstanding opportunity for a someone highly skilled in IT phone support who is interested in a leadership career track. The role will entail 50% mentoring/leading, supporting helpdesk leadership to run the day to day operations of the team. Ideal candidates will have the following experience: 4-

Desktop Analyst

TEKsystems c/o Allegis Group

Omaha, Nebraska, USA

Full-time

Description: Serves as Desktop Support Analyst responsible for coordinating and managing technology work orders ranging from routine repairs/enhancements to major incidents. Requires a significant understanding of all aspects of the company's IT Service Desk operations software. Participates in monitoring systems/network activities, responding to phone calls and alerts, diagnosing problems and notifying appropriate parties as defined by documented procedures. Uses existing documentation to ident

Desktop Support Specialist

Judge Group, Inc.

Baltimore, Maryland, USA

Full-time

Location: Baltimore, MD Description: The Judge Group is currently seeking a Desktop Support Specialist to support a large financial institution in Baltimore, MD. This position requires five days per week onsite. As a Desktop Support Specialist, you'll play a critical role in providing technical assistance to our organization's computer users. Your expertise in troubleshooting hardware, software, and network issues will ensure smooth operations and efficient user experiences. If you're passion

Service Desk Analyst

TEKsystems c/o Allegis Group

Saint Paul, Minnesota, USA

Full-time

Description: Job Description: The main function of a technical help desk specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity. May install software or perform

Tier I Technical Support

TEKsystems c/o Allegis Group

Duluth, Georgia, USA

Full-time

Description: We are looking for a motivated Onsite IT Support Technician for our Duluth, GA office where some of their C-Level executives and VP's work out of. This person will directly report to the IT Manager who sits in Lafayette, LA but will also receive direct feedback from the C-Level executives and VPs onsite. Professionalism, communication, and consistency are going to be just as important as this person's technical ability. This team provides a mixture of phone and hands on support to o

IT Helpdesk Support Technician (Healthcare IT Experience Preferred)

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

(Healthcare IT Experience Preferred) 1. Experience providing Customer Service/phone support for healthcare customers preferably, but open to other industries 2. Experience supporting Epic/MyChart 3. Password resetting experience/email activation One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing

Bay Area Desktop Support Engineer/ Law Firm Help Desk Support

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

Desktop Support -San Francisco based with travel to Palo Alto Summary: The San Francisco office is looking for an experienced Desktop Support Engineer to support the Information Technology department. This is an international law firm of approximately 1,200 lawyers located in 13 offices in six countries. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you. The ideal candidate will ha

Enterprise Service Desk Specialist *Secret Clearance And Security+ Required*

TEKsystems c/o Allegis Group

New Orleans, Louisiana, USA

Full-time

Description: TEKsystems is seeking an Enterprise Service Desk Specialist to support a DoD program in New Orleans, LA. Qualified candidates must have an Active Secret Clearance AND CompTIA Security+CE Certification. As an Enterprise Service Desk Specialist you will play a critical role in supporting the one of the world's largest IT networks NMCI (Navy Marine Corps Intranet). This Service Desk play an integral role in the providing Marine Corps End Users with appropriate, timely, and reliable IT

Help Desk Analyst

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

2-3 years of experience minimum for mid-level role We are currently seeking an experienced IT Help Desk Specialist with expertise in IT Service Desk and JD Edwards EnterpriseOne (E1) to join our team. The ideal candidate will have a proven track record of providing exceptional technical support and troubleshooting using an IT Service Management (ITSM) tool. This role requires strong communication skills, attention to detail, and the ability to prioritize and resolve technical issues efficiently.

L2 Support Technician

Apex Systems

New Albany, Ohio, USA

Full-time

Job#: 2027609 Job Description: The Point of Sale (POS) Level 2 Support Team is responsible for all aspects of technology support and customer service delivery to the retail locations around the world. The POS Level 2 Support position responsibilities include but are not limited to providing Tier II Support for our stores' point of sale hardware and applications. The POS Level 2 Support Team also provides a supporting role to the Service Desk, providing a bridge between the service desk and the

Printer Technician

TEKsystems c/o Allegis Group

Stevens Point, Wisconsin, USA

Full-time

PRINTER TECHNICIAN This is a traveling position from end client to end client. Candidates must be willing to utilize their own vehicles and travel upwards of 4 hours away in any direction. They are compensated drive time and mileage reimbursement. They do not report to a specific office every day. instead, they start their day from their home, which is considered home base. Hours are traditionally around 8-5 Monday - Friday, but must be flexible. Right now, we have open reqs for Field technicia