Hybrid in Vienna, Virginia
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Today
Mandatory skill: Microsoft Azure Bot Framework We are looking for Digital Specialists/Voice Channel professionals with experience designing, implementing, and optimizing voice channel technologies to enhance customer interactions, improve efficiency, and align with organizational digital strategies. Candidates must have 8-10 years of professional experience in: 1. Voice technologies (e.g., IVR systems, speech recognition, voice assistants, and AI-driven voice solutions) 2. Call center platfor
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