The Architect Consultant provides leadership and technical expertise in requirements identification, data modeling, data movement and transformation mapping (source to target), automation and testing strategies and translating business needs into technical solutions with adherence to established data guidelines and approaches from an enterprise perspective. The Architect consultant understands and leverages best-fit technologies and approaches that align with business goals and environmental cha
Job Titile: Contact Center (Genesy Cloud) Technical Analyst Location: Austin, TX (Onsite) Job Description: Bachelors degree in Management / IT5+ years of prior experience as Business Systems Analyst / Product Owner or similar role5+ years of industry experience in Contact Center Domain and Contact Center technologiesStrong hands-on experience in Genesys CloudGood understanding of CRM applications and experience on CRM integrationKnowledge of Contact Center technologies like Genesys Cloud, Genesy
Skills: 5+ years of experience working in administrative role, project management in IT.Advanced proficiency in Microsoft Word, Excel, PowerPoint and OutlookAbility to research and analyze data and make recommendationsAbility to multi-task and work well in fast-paced environmentDemonstrated ability to prioritize assignments and work independently with minimal supervisionAbility to communicate clearly at all levels throughout the organizationStrong attention to detail and a high level of accuracy
