Remedy Administrator Jobs

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Tech Spec Ops Engineering

CME Group

Chicago, Illinois, USA

Full-time

Description As a Tech Specialist, you will: Have involvement in and oversight of monitoring of all customer facing environments across all platforms and business unitsDrive remediation of system and application issues in these environmentsEnsure escalation in a timely and efficient manner to appropriate next level of support following department guidelinesAccurately report incidents to management; record incidents and requests handled from both alerting tools and customers (internal and externa

Service Desk Technician - Scott AFB

Apex Systems

Scott Air Force Base, Illinois, USA

Full-time

Job#: 2029076 Job Description: Service Desk Technician Location: Scott AFB, Illinois, IN Please email w/ an updated resume and certification to apply Target start date: ASAP Required working hours: Shift work 24/7 Must have skills/experience/certs and/or technologies: Associates degree in Information Technology Computer Science or equivalent 2 - 3 Years of relevant experience Certifications desired: A+, Network+, or CompTIA Security+ CE etc. DoD 8570 Certified Qualifications and experience Ex

Engineering Technician

SAIC

Middletown, Rhode Island, USA

Full-time

Job ID: 2406590 Location: MIDDLETOWN, RI, US Date Posted: 2024-05-09 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an Engineering Technician in Middletown, RI. J ob Duties: Supports engineering activities such as design, test, checkout, modification, fabrication and assembly of pro

ServiceNow resource

TSR Consulting Services, Inc.

Arlington, Virginia, USA

Contract

Our client, a leading financial services company, is hiring a ServiceNow resource on a contract basis. Work Location: Arlington, VA Summary: The position will be responsible to develop components within ServiceNow. Help the integration owners in converting system integration from Remedy to ServiceNow. Configure the ServiceNow instance for ITSM change, incident, service request management and CMDB. Interact with business & technology stakeholders to gather to requirements, design & develop the ap

Desktop Support Technician

TEKsystems c/o Allegis Group

Norwich, Connecticut, USA

Full-time

**vax and 1st booster shot is required** Top Skills' Details 1.)Troubleshoot in a Windows environment (Active Directory-Manage user accounts/permissions), Windows 10). (Be able to do so in person, via email, or some very rare cases via phone) 2.)Troubleshoot basic network connectivity and IP issues, mapping network drives, setting up PC peripherals. 3.)Customer service and experience providing white glove treatment. Job Description With the current state of events this healthcare client is looki

Data Center Technician - NIGHT SHIFT

TEKsystems c/o Allegis Group

Centennial, Colorado, USA

Full-time

TEKsystems has a need for a Data Center Technician for our customer in South Denver for a 1 year+ contract opportunity. Contractor MUST be willing to working Night Shift and Weekends between 8pm-8am. Overview: Will be sole person managing data center facility operations during the night shift. Duties include walking facility; monitor alarms for issues with network, servers, wifi, hardware and escalate if needed; troubleshooting basic cable, server, hardware issues; support deliveries that arrive

Helpdesk Analyst - 3rd Shift

TEKsystems c/o Allegis Group

Holland, Michigan, USA

Full-time

Description: Our client in Holland, MI is hiring for a level 1 support helpdesk analyst to support 3rd shift operations. We are looking for someone to cover the night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line of defense. Responsible for handling 10-15 calls/night while doing ticket work. Issues include password resets, software troubleshooting, managing ticket queue (Remedy), account creation. Providing phone & email s

Desktop Support Technician

TEKsystems c/o Allegis Group

Waterbury, Connecticut, USA

Full-time

**vax and 1st booster shot is required** Top Skills' Details 1.)Troubleshoot in a Windows environment (Active Directory-Manage user accounts/permissions), Windows 10). (Be able to do so in person, via email, or some very rare cases via phone) 2.)Troubleshoot basic network connectivity and IP issues, mapping network drives, setting up PC peripherals. 3.)Customer service and experience providing white glove treatment. Job Description With the current state of events this healthcare client is looki

Desktop Support Technician

TEKsystems c/o Allegis Group

Bridgeport, Connecticut, USA

Full-time

**vax and 1st booster shot is required** Top Skills' Details 1.)Troubleshoot in a Windows environment (Active Directory-Manage user accounts/permissions), Windows 10). (Be able to do so in person, via email, or some very rare cases via phone) 2.)Troubleshoot basic network connectivity and IP issues, mapping network drives, setting up PC peripherals. 3.)Customer service and experience providing white glove treatment. Job Description With the current state of events this healthcare client is looki

Desktop Support Technician

TEKsystems c/o Allegis Group

New Haven, Connecticut, USA

Full-time

**vax and 1st booster shot is required** Top Skills' Details 1.)Troubleshoot in a Windows environment (Active Directory-Manage user accounts/permissions), Windows 10). (Be able to do so in person, via email, or some very rare cases via phone) 2.)Troubleshoot basic network connectivity and IP issues, mapping network drives, setting up PC peripherals. 3.)Customer service and experience providing white glove treatment. Job Description With the current state of events this healthcare client is looki

Help Desk Analyst

Fast Tracking Solutions

Rochester, New York, USA

Contract

** This is a 6-month Contract-To-Hire opportunity** Benefits provided for the contract portion of this role include: Excellus BCBS Medical & Vision insurance, accrued PTO, paid holidays. Job Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is an excellent opportunity for someone with strong analytical and problem-solving skills, as well as a passion for customer servic

Sr Network Engineer

ClearBridge Technology Group

Richmond, Virginia, USA

Full-time

Our client, a large healthcare client, is looking to hire a Network Engineer for a full-time position, which is primarily remote. There will potential need to go to Richmond data center as part of this role. The engineer will be responsible for designing and architecting enterprise level networks as well as managing the core network environment and data center/data center communications. The engineer will install and configure all network hardware and equipment. The engineer will plan and implem

Sr. Remedy Developer (W2 Only)

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

W2 Only - no third party candidates hybrid - 2-3 days onsite References for employment verification will be required Our financial client is looking for Sr Remedy Developers to join their team. This candidate will be the subject matter expert responsible for the analysis, design, engineering, development and implementation of software development projects with BMC's ITSM, CMDB/Asset, Service Request, Change, Incident ARS Remedy, Oracle SQL development and web technologies. Works on multiple proj

ServiceNow ITSM Consultant

ApTask

Arlington, Virginia, USA

Contract

Position Description: The position will be responsible to develop components within ServiceNow Help the integration owners in converting system integration from Remedy to ServiceNow Configure the ServiceNow instance for ITSM change, incident, service request management and CMDB. Interact with business & technology stakeholders to gather to requirements, design & develop the applications Requirement: Extensive experience with ServiceNow (7+ years) with a deep subject matter expertise on ITSM (IT

Service Desk Analyst

Varada Consulting

Annapolis, Maryland, USA

Full-time

Service Desk Analyst Job Location: Annapolis Junction, MD Clearance: Active Secret Clearance: Must be able to obtain a TSA suitability Rotating shifts Schedule: Shifts There are 4 shifts; each schedule is 36 hours one week, 44 hours the next week. Schedules rotate approximately every 6 months. Weekend Day Shift (0630am-630pm; Saturday, Sunday, Monday, and every other Tuesday)Weekend Night Shift (630pmET-0630amET; Saturday, Sunday, Monday, and every other Tuesday)Weekday Day Shift (0630amET-183

Software Developer/Remedy Support

GDH

No location provided

Contract

Description:The Remedy Developer position is a senior-level, critical system support role for managing an ITSM Service Management platform that includes Service request, Incident, Problem, Change, and Service Level Management applications.This position is in a 24 x 7x 365 environment working various day and/or evening shifts and provides onsite business support by managing user administration, break/fix mitigation, software patching/upgrades and enhancements to existing workflow as needed to mee

Senior Business Analyst

ECI - Estrada Consulting Inc.

Los Angeles, California, USA

Full-time, Third Party

Senior Business Analyst On-site in LA ONLY LOCAL CANDIDATES DESIRED QUALIFICATIONS 1) Experience in accessing software and organizational requirements to propose recommendations. 2) Experience in requirement gathering and converting general business terminology into specification document. 3) Ability to facilitate meetings, workshops, and interviews with stakeholders in the project. 4) Good understanding of IT Asset management and ITIL processes for best practices 5) Experience with IT asset man

BMC Remedy Developer _Houston, TX

XTGlobal

Houston, Texas, USA

Third Party

BMC REMEDY DEVELOPER Long Term Contract Location- Houston, TX (Onsite for 1st week once offered) The candidate MUST have experience with Remedy/Helix ITSM Suite, specifically newer modules like digital workplace catalog, business workflows, dashboards. The role can be remote, however the candidate will need to come on-site the first week, and once a month after that as needed. A candidate that is willing to relocate and go on-site for the role will be given FIRST PRIORITY over all other cand

Desktop Technician

Varada Consulting

Falls Church, Virginia, USA

Full-time

Deskside Technician Ability to obtain and maintain a Public Trust clearance Responsibilities: Daily client interface.Representing the interests of IntelliDyne in all interactions with clients.Addressing and correcting any hardware, software or connection issues.Supports Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software.Resolving problems through customer education, training and direct assistance.Ensuring backup, recovery and data restoration fr

Technical Writer - OS

EITAcies, Inc.

US

Full-time, Part-time, Contract, Third Party

About US : Since 2008, EITACIES has been a beacon of innovation, crafting tailored tech solutions. From humble beginnings, we've grown globally, nurturing client relationships and adapting to digital shifts. Today, we're a tech powerhouse, delivering customized excellence from startups to Fortune 500, State & Federal clients. Job Description: "-Support the OIM Cyber Security Division. -Shall be responsible for developing and/or editing various IT and cyber security documents, including processe