Senior Customer Support Technician Jobs

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IT Support Technician

Kforce Technology Staffing

Woodbury, New York, USA

Full-time

RESPONSIBILITIES: Join a rapidly growing professional services firm that's reshaping the technology landscape for accounting and consulting organizations across the U.S. With a team of over 900 professionals and a strong presence both nationally and offshore, we deliver strategic IT partnerships and workforce solutions that drive growth while maintaining a personalized, local approach. The client is looking for a Level II IT Support Technician to join our dynamic IT team near Jericho, NY. This

IT Support Technician | T2

TEKsystems c/o Allegis Group

Columbus, Indiana, USA

Full-time

IT Support Technician II - Manufacturing Environment- 100% ON-SITE Overview: Our client is seeking an experienced IT Support Technician II to provide advanced desktop and infrastructure support in a dynamic manufacturing environment. This role requires strong troubleshooting skills, excellent customer service, and the ability to support a wide range of devices and applications, including niche systems with limited documentation. Key Responsibilities: Deliver exceptional customer service via phon

MAC Support Technician

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated M

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

Desktop Support Technician (Mac & Windows)

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

A Large E-Commerce Company in Portland, OR is hiring a Desktop Support Technician (Mac & Windows) to join the team for a great long term opportunity! Job Duties: Troubleshooting with both MAC and Windows environments/applications80% Tier II onsite Desktop Support and 20% Tier I Virtual Chat support.Support of global workforce both onsite and remote workersEnsuring data integrity in the Asset Management systemPerform asset management tasks, inventory, audits and disposals at their siteProactively

IT Support Technician

Compucom

Nashville, Tennessee, USA

Contract

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified IT Support Technician (Windows 11 & Intune Tenant Migration) to join their team onsite in Nashville, TN. Technicians will support the migration of devices, including PXE imaging, Autopilot deployment, user profile migration, and domain transition support. Duties and Res

IT Support Technician

Virginia Jobs

Remote or Blacksburg, Virginia, USA

Full-time

Job Description The IT Support Technician role involves supporting the day-to-day onsite information technology needs of designated departments within the Virginia Tech Transportation Institute with approximately 500+ computers, servers, and end users. This role serves a diverse user base with varying technical skill levels, including developers, analysts, researchers, and administrative staff. Support includes hands-on assistance with user devices and applications, including tasks such as in

IT Field Support Technician

Cellular Sales Verizon Authorized Retailer

Independence, Missouri, USA

Full-time

Cellular Sales: IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. E

Desktop Support Technician

Compucom

Tuskegee, Alabama, USA

Contract

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades, and create and maintain documentation. This role will be expected to work Monday thr

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Support Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

Desktop Support Technician

Motion Recruitment Partners, LLC

Tustin, California, USA

Full-time

An American electric vehicle manufacturing company is actively looking for a detail-oriented Desktop Support Technician to join their dynamic team. This is a 6-month CT role with potential for conversion. It is 100% onsite at their Tustin, California location Monday-Friday. If you have an adventurous spirit and are hardwired with curiosity this is the perfect company to be a part of. They have great company culture, exciting technology and endless opportunities for learning and growth. As the De

Deskside Support Technician

Apex Systems

San Antonio, Texas, USA

Full-time

Job#: 2083045 Job Description: Job Title: IT Technician Position location: Northeast San Antonio, TX Schedule: 100% onsite Monday through Friday 8am-5pm CST Education Level: HSD/GED required, Associates/Bachelors desired Relevant Experience Level: 3+ years of deskside support, hardware/software break-fix This position is responsible for providing operational and technical support for corporate end-user workstations within the San Antonio BLAN environment. The successful candidate must understa

Desktop Support Technician

Kforce Technology Staffing

Denver, Colorado, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Desktop Support Technician in Denver, CO. This role is on site in Denver 5x a week. Expected Responsibilities: * Installs, upgrades, troubleshoots, and maintains endpoint hardware and software * Image computers, install applications using in-house tools (SCCM / PXE boot) * Responds to calls, chats, service tickets, and dispatched requests for technical support * Diagnoses and fixes endpoint network, software, and hardware issues * Install

Desktop Support Technician

Motion Recruitment Partners, LLC

Bangor, Maine, USA

Full-time

Our client is looking for a Desktop Support Technician for a 4-month contract in Bangor, ME 04401. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative

Help Desk Support Technician

Decisionpoint Corporation

Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Desktop Support Technician Onsite

Paramount Software Solutions, Inc

Wethersfield, Connecticut, USA

Full-time, Part-time, Contract, Third Party

Job Id : 64654 Title: Desktop Support Technician Location: Hybrid 24 Wolcott Hill Road Wethersfield, Connecticut 06489 Duration: 12 Months Client State of CT - DOC Description: The Board of Pardons and Paroles in Waterbury has an exciting opportunity for a Media Production Technician This role will support the BOPP with daily production of parole, pardon, commutation and revocation hearings. Responsibilities may include: Production of all parole, pardon, commutation and revocation hearings

Desktop Support Technician, IT Operations

Tesla Motors

Remote or Austin, Texas, USA

Full-time

Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Austin, TX. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary tasks of this position will be t

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r