Senior Helpdesk Analyst Jobs

1 - 20 of 1,080 Jobs

Associate Analyst- IT Helpdesk Agent (Entry Level)Job Title - Associate Analyst- IT Helpdesk Agent (Entry Level)

Nagarro IncCompany Name - Nagarro Inc

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New York, New York, USA

Contract

Associate Analyst- IT Helpdesk AgentNew York City, NEW YORK, New York, United StatesFull-timeService Region: Uompany DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19,500+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are lookin

End User Support Provisioning Help Desk AnalystJob Title - End User Support Provisioning Help Desk Analyst

Randstad DigitalCompany Name - Randstad Digital

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Edison, New Jersey, USA

Contract

job summary: Our client in central New Jersey has a consulting assignment for an End User Support Provisioning/Help Desk Analyst for enterprise environment. Level 2, responsibilities include monitor ticketing queue, solving escalation issues, terminations, new users, new application access requests. Candidate should be comfortable with hands on and well as phone support and asset management and deployment services and provisioning. location: Edison, New Jersey job type: Contract salary: $29

Helpdesk Support AnalystJob Title - Helpdesk Support Analyst

Collabera LLCCompany Name - Collabera LLC

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San Antonio, Texas, USA

Contract

Qualifications: Should have strong Helpdesk Support Background. Experience working with high-volume ticketing systems. Assist with providing core customer service support for targeted applications and system. Technical proficiencies with applications/systems as we support hundreds of applications on multiple platforms. Basic Understanding of Information Security.

Helpdesk AnalystJob Title - Helpdesk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Baltimore, Maryland, USA

Full-time

Our client is hiring a Helpdesk technician to work onsite in Baltimore, MD. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not solve over the phone

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Midland, Texas, USA

Full-time

Description We are inviting applications for a strategic and detail-oriented Help Desk Analyst in the retail industry, based in Midland, Texas. The successful candidate will play a crucial role in managing IT projects, troubleshooting software and hardware issues, and supporting our mobile applications, among other responsibilities. Responsibilities: Receive, analyze, and respond to service requests via various channels such as phone line and email ticketing system. Troubleshoot software and ha

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Oklahoma City, Oklahoma, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Oklahoma City, Oklahoma. This role involves providing essential technical assistance to end-users within our organization and troubleshooting basic IT issues. This is an onsite role and will involve direct interaction with various hardware and software systems. Responsibilities: Assist with basic user account management, including password resets and access requests for end-users. Troubleshoot and r

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Colorado Springs, Colorado, USA

Contract

Description We are in search of a proactive Help Desk Analyst to join our team, located in Colorado Springs, Colorado. As a Help Desk Analyst, you will be instrumental in providing technical support to internal users, managing Active Directory accounts, and maintaining hardware components. This role offers a short term contract employment opportunity. Responsibilities: Provide technical assistance and support for incoming queries related to computer systems, software, hardware, and network infr

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Ridgefield, Connecticut, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Ridgefield, Connecticut. This role will primarily entail providing support for client computer networks, troubleshooting technical issues, performing routine maintenance on PCs and peripherals, and supporting disaster recovery backup solutions. This position is a part of our telecom provider team and will be instrumental in maintaining our commitment to high-quality technical support and customer service. R

Help Desk AnalystJob Title - Help Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Des Moines, Iowa, USA

Full-time

Help Desk Analyst Onsite-West Des Moines, IA Technical IT Support-InternalTicketing SystemActive DirectoryImaging & DeploymentHardwareCustomer Service Job Description Support a Fortune 500 financial services company, as a member of their Service Desk Team. This position is great for any computer science graduate or Information Technology professional. The scope of this opportunity is L1 & L2 work. PC building, gaming, and personal experience are only acceptable with an IT certification listed o

MAC/Windows Helpdesk AnalystJob Title - MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Carrollton, Texas, USA

Full-time

Description: Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Objectives of this role: Prov

Help Desk Support AnalystJob Title - Help Desk Support Analyst

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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San Antonio, Texas, USA

Full-time

Grow your career as a Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. Contract Du

MAC/Windows Helpdesk AnalystJob Title - MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Carrollton, Texas, USA

Full-time

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

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Reading, Pennsylvania, USA

Full-time

Description Responsibilities: Deliver second-tier support via desk-side, remote, and on-site office assistance. Monitor recurring tickets to identify emerging trends and common issues. Collaborate with Technical Account Managers to resolve escalated customer concerns. Generate new knowledge base entries to enhance first-line issue resolution rates. Adhere to established protocols for managing incidents and fulfilling requests. Offer guidance and support for addressing escalated service matters.

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Pleasanton, California, USA

Full-time

Description We are on the search for a Help Desk Analyst II to join a team based in Pleasanton, California. In this role, you will be the first point of contact for employees experiencing IT issues, ensuring efficient resolution and high levels of customer satisfaction. You will also be responsible for the installation, monitoring, and maintenance of user workstations, operating systems, and applications. This role offers a contract to hire employment opportunity. Responsibilities: Address inte

Help Desk AnalystJob Title - Help Desk Analyst

SHI International CorporationCompany Name - SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The Help Desk Analyst's purpose is to provide a single point of contact for SHI's desktop end-user environment for information technology related problems. This position will be responsible for incident and problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI's employees and apply necessary troubleshooting techniques to resolve technical issues. This position reports to the Service Desk Manager and is perform

Onsite Lead/Sr. Help Desk TechnicianJob Title - Onsite Lead/Sr. Help Desk Technician

Chenega MIOSCompany Name - Chenega MIOS

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Macon, Georgia, USA

Full-time

Req ID: 30884 Summary Onsite Lead/Sr. Help Desk Technician Macon, Georgia Chenega Systems (CS) provides federal agencies empowered solutions in Cybersecurity and Data Visualization. Our Subject Matter Experts offer decades of experience working in the federal marketplace and the data visualization environment. Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your empl

Help Desk Analyst IJob Title - Help Desk Analyst I

Robert HalfCompany Name - Robert Half

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Lake Bluff, Illinois, USA

Full-time

Description We are offering an opportunity for a Help Desk Analyst I in LAKE BLUFF, Illinois, United States. This role involves troubleshooting, diagnosing, and repairing office desktops, laptops, peripherals, networks, servers, and proprietary systems. You will be part of a team that ensures smooth running of our IT systems, providing support and resolving issues for our business users. Responsibilities: Troubleshoot, diagnose, and repair office desktops, laptops, peripherals, networks, server

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

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Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to ma

Help Desk Analyst IJob Title - Help Desk Analyst I

Robert HalfCompany Name - Robert Half

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State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Tucson, Arizona, USA

Contract

Description We are offering a role within the financial services industry, located in Tucson, Arizona. The role is a Help Desk Analyst, providing technical support and assistance related to our borrower-facing computer systems. This role is a short-term contract employment opportunity. Responsibilities: Provide technical assistance and support related to borrower-facing computer systems Respond to queries from borrowers, diagnose and fix problems, and communicate status to the production team E