Senior Helpdesk Analyst Jobs

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Help Desk Analyst

Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 10 days ago | Updated 10 days ago

Help Desk Analyst/IT Generalist

GovCIO

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Remote

Full-time

Overview GovCIO is looking for a Help Desk Analyst to work closely with cross-functional teams in delivering impactful features. In this key role, you will help streamline development efforts across departments to ensure timely and efficient feature rollouts. This fully remote position is open to candidates across the Continental United States (CONUS). Responsibilities The Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of
Posted 4 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

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Austin, Texas, USA

Contract

Description Level 1 Help Desk Specialist Location: Austin, TX Hourly Rate: $24-$27 Hours: 30 hours a week onsite Overview: We are looking for a Level 1 Help Desk Specialist with a mix of technical expertise. This is an excellent opportunity for someone who is ready to grow their technical skills. Responsibilities: Inventory Management Active Directory including account creationImaging ComputersRecycling laptopsworking with a ticketing system Requirements Requirements: 1-yearofITHelpDeskexperi
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Posted 17 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

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Schaumburg, Illinois, USA

Full-time

Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Help Desk Analyst I in SCHAUMBURG, Illinois. The successful candidate will play a vital role in our operations, connecting our team with the technology they need for seamless interaction. This role includes the administration of support for a variety of software and hardware applications and requires exceptional customer service and problem-solving skills. Responsibilities: Provide continuous support for multiple softwar
Posted 4 days ago | Updated 1 hour ago

Tier III Help Desk Analyst

KeenLogic

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Washington, District of Columbia, USA

Full-time

Job DescriptionJob DescriptionKeenLogic is seeking an experienced Tier Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives. The ideal candidate will have experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac, iOS, and Android operating systems. As a Tier Help Desk Analyst, you will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other technology
Posted 1 hour ago

Help Desk Analyst

Apex Systems

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Greensboro, North Carolina, USA

Full-time

Job#: 2062564 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 10-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer inquiries via ph
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Posted 6 days ago | Updated 3 hours ago

IT Analyst III / Help Desk Specialist -- Aberdeen, MD Onsite - Full time position

Tech Rakers

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Aberdeen, Maryland, USA

Full-time

Role: IT Analyst / Help Desk Specialist Aberdeen, MD Onsite Hybrid Full time IT Analyst is basically a Help Desk Specialist1+ years with Masters, 2+ years with Bachelors, 3+ years with Associates, 5+ years with no degreeActive Secret clearanceIAT Level II certificationFull time, exempt, M-F, Hybrid - Currently offering a hybrid telework schedule with 2-3 telework days a week. Otherwise, onsite at Aberdeen Test Center.First 3 weeks (approximately) will be fully on-site to ensure proper on-boar
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Posted 28 days ago

Help Desk Analyst

Robert Half

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Phoenix, Arizona, USA

Full-time

Job DescriptionJob DescriptionWe are offering a contract for a permanent position in Phoenix, Arizona for a Help Desk Analyst in the Chemicals Manufacturing industry. The role involves providing user-friendly ICT support to internal customers, offering first-line support for incidents and requests, and implementing improvements to enhance the system's overall performance. Responsibilities: Provide first-line incident and request support to swiftly restore user operation and prevent recurring iss
Posted 1 hour ago

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

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Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and requ
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Posted 15 days ago | Updated 13 hours ago

Help Desk Analyst

DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 5 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

•

Sarasota, Florida, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst I in Sarasota, Florida. As a Help Desk Analyst I, you will be a vital part of our team, providing technical support and troubleshooting for our clients. Your role will encompass a variety of tasks including, but not limited to, Android Development, Cisco Technologies, Citrix Technologies, and Mac Computers. Responsibilities: Provide first-level contact and problem resolution for all users with hardw
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Posted 3 days ago | Updated 11 hours ago

Help Desk Analyst I

Robert Half

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New York, New York, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst I in New York, New York, United States, within the IT industry. As a Help Desk Analyst I, your primary role will involve solving technical issues, assisting users, and ensuring the smooth operation of our workstations. Responsibilities: Provide technical assistance and support to users, resolving issues and ensuring their satisfaction. Troubleshoot and solve problems related to Microsoft Windows and
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Posted 6 days ago | Updated 11 hours ago

IT Help Desk Analyst

TEKsystems c/o Allegis Group

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Bloomington, Minnesota, USA

Full-time

Description Our client is looking for a help desk analyst to join their team! We're looking for individuals with AT LEAST 1 year of IT experience and a CompTIA A+ certification. If this sounds like you, apply now! Responsibilities Include: Desktop & Printer support Workstation application support Server application support Line of business application support Contacting Vendor/manufacturer on behalf of clients Creating and managing exchange and 0365 emails Creating and managing user accounts Ne
Posted 4 days ago | Updated 11 hours ago

Helpdesk Analyst

Pierce Technology Corp

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Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionDemonstrates the ability to handle multiple employee/user requests with different priorities and deadlinesProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardwareRespond to queries either in person or over the phoneActs as an escalation point for vendors and managed service providerMaintain daily performance of computer systemsRespond to email messages for employees/users seeking helpWalk employees/
Posted moments ago

Help Desk Analyst I

Robert Half

•

Boiling Springs, South Carolina, USA

Full-time

Description We are in search of a Help Desk Analyst I to join our team located in Boiling Springs, South Carolina. This role offers a contract to permanent employment opportunity. As a Help Desk Analyst I, you will be the first line of technical support, providing exceptional customer service while addressing and resolving inquiries related to our specific software applications. Responsibilities Prioritize and manage incoming support tickets through the ticketing system Diagnose and troubleshoo
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Posted 4 days ago | Updated 11 hours ago

Analyst (Tier I) - End User Engineering (Help Desk)

RKON

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Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionAnalyst (Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market. RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought leaders and providing cutting-edge solutions for the fast-paced industry of private equity. RKON is looking fo
Posted 1 day ago | Updated 13 hours ago

Help Desk Analyst III

Robert Half

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Bloomingdale, Illinois, USA

Full-time

Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst in Bloomingdale, Illinois! In this role, you will play a vital part in a dynamic IT team, working with various technical environments and handling a multitude of tasks. Responsibilities: Identify and implement solutions to a variety of IT issues. Act as a point of escalation for issues arising from Level 1 and Level 2 teams. Manage migrations within Office 365 and handle any issues that occur. Ut
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Posted 3 days ago | Updated 11 hours ago

Help Desk Support Analyst

Link Solutions, Inc.

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Frederick, Maryland, USA

Full-time

Job DescriptionJob DescriptionCompany Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!
Posted 1 hour ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2060419 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 7 days ago | Updated 3 hours ago

Help Desk Analyst

Robert Half

•

Cleveland, Ohio, USA

Full-time

Description We are offering a permanent employment opportunity for a Help Desk Analyst in Cleveland, Ohio. The role involves providing technical assistance to staff members and managing hardware, software, and network issues in a detail oriented and timely manner. Responsibilities: Address incoming help desk tickets via phone, email, and chat to provide prompt technical support. Resolve technical issues and escalate complex problems to senior IT staff when required. Handle the setup and configu
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Posted 14 days ago | Updated 11 hours ago