Service Delivery Manager Jobs in Boston, MA

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Service Delivery Manager

HMG America

•

Boston, Massachusetts, USA

Contract, Third Party

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Delivery Manager in Boston, MA Below is the detailed job description. Title: Service Delivery Manager Location: Boston, MA Duration: 1 year Mandatory Skills: Must have eCommerce background plus deep and practical knowledge of ITIL Job Descripti
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Posted 8 hours ago | Updated 4 hours ago

Service Delivery Manager with eCommerce background

Shrive Technologies LLC

•

Boston, Massachusetts, USA

Contract

Participates in the Program roadmap, rollouts, strategic discussions with internal and customer stakeholders (as and when needed)Alignment with Program Director/Business Relationship ManagersMaintain overall Program-level view with the current state/progress and achievementsE-Commerce background will be advantageReview delivery accomplishments Budgeting preparation and controllingEnable additional support from other HCL CoE/PracticesTrack work progress and maintain relationship with other Partne
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Posted 1 day ago

CyberSecurity Manager/Lead / Cybersecurity Service Delivery Manager

HCLTech

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Boston, Massachusetts, USA

Full-time

Role: Cybersecurity Service Delivery Manager (SDM) Location: -Boston, MA (Day1 Onsite) Work Experience :10-12 years Project Role Description: Leads the delivery of Cybersecurity and GRC Service projects, leveraging our global delivery capability with client facing Skills. Job Requirements: Key Responsibilities:- Responsible for managing Cybersecurity and GRC services to the client- Manage escalations, deliver to meet or exceed client SLA/KPI and People management - Lead multi domain Cyber -secu
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Posted 60+ days ago | Updated 8 days ago

Service Delivery Manger/Cybersecurity manager

HCLTech

•

Boston, Massachusetts, USA

Full-time

Role: - Service Delivery Manger/Cybersecurity manager Location: -Boston, MA Day1 Onsite Full time Hire Responsibilities: - Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations and identify potential solutions to improve efficiency. 3. Own and drive improvements in the areas of Operations, tec
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Posted 60+ days ago | Updated 8 days ago

Sr. Digital Delivery Program Manager

Apex Systems

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Lexington, Massachusetts, USA

Full-time

Job#: 2026501 Job Description: Research Technician opening in Lexington, MA. area! Apex Systems is a world-class technology services business incorporating industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity to be a Sr. Digital Delivery Program Manager in the Boston area. This is a Contract to Hire position, and the pay rate is flexible depending on experience. Here are the details: For applicants who are interested in this Re
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Posted 1 day ago | Updated 4 hours ago

Account Manager - Email Channel Delivery

Epsilon

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Wakefield, Massachusetts, USA

Full-time

Job Description As an Account Manager, Email Channel Delivery, you'll be responsible for the day-to-day management of email programs, driving cross functional conversations, overseeing the execution of plans and program elements. This position requires you to oversee the management of the day-to-day execution teams and work in collaboration with internal Enterprise account teams. It also requires you to communicate and coordinate regularly with other departments including creative, technology,
Posted 4 days ago | Updated 2 hours ago

Account Manager - Email Channel Delivery

Epsilon

•

Wakefield, Massachusetts, USA

Full-time

Job Description As an Account Manager, Email Channel Delivery, you'll be responsible for the day-to-day management of email programs, driving cross functional conversations, overseeing the execution of plans and program elements. This position requires you to oversee the management of the day-to-day execution teams and work in collaboration with internal Enterprise account teams. It also requires you to communicate and coordinate regularly with other departments including creative, technology,
Posted 7 days ago | Updated 4 hours ago

Technical Delivery Manager (Infrastructure)

Epsilon

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Boston, Massachusetts, USA

Full-time

Job Description In this role you will represent the central intake team that manages onboarding projects. This includes the project and process management for onboarding functions along with management of the platform delivering the project tracking. This role includes the creation of scripts to achieve automated execution of some tasks. The platform used to manage the processes is internal so the role includes the ability to manage the services. This position requires the candidate to have ab
Posted 9 days ago | Updated 4 hours ago

Custody IT Delivery Manager, Vice President- Onsite

State Street Corporation

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Quincy, Massachusetts, USA

Full-time

Who we are looking for State Street Custody Technology is looking for an experienced IT Software Engineering Lead to fill the position of Custody IT Delivery Manager overseeing the design and development of State Street's future state trade settlement and asset servicing solutions. What you will be responsible for As Custody IT Delivery Manager you will Lead a team of Software Engineers Provide technical domain expertise in concert with business application knowledge in order to lead the team to
Posted 24 days ago

Technical Delivery Manager (Infrastructure)

Epsilon

•

Boston, Massachusetts, USA

Full-time

Job Description In this role you will represent the central intake team that manages onboarding projects. This includes the project and process management for onboarding functions along with management of the platform delivering the project tracking. This role includes the creation of scripts to achieve automated execution of some tasks. The platform used to manage the processes is internal so the role includes the ability to manage the services. This position requires the candidate to have ab
Posted 25 days ago | Updated 2 hours ago

IT Service operation manager

Evident Scientific

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Waltham, Massachusetts, USA

Full-time

Working Location: MASSACHUSETTS, WALTHAM Are you looking for a company that cares about people's lives and health, including yours? At EVIDENT, we help make people's lives healthier, safer and more fulfilling, every day. Let's inspire healthier lives, together. The Service Operations Manager (SOM) works as part of the Global IT Service Management function and ensures that the global IT infrastructure and services are running on a day-to-day basis. The Service Operations Manager supports to strea
Posted 29 days ago | Updated 1 hour ago

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit
Posted 9 days ago | Updated moments ago

Lead WSD Workplace Service Delivery ServiceNow Dev

Kforce Technology Staffing

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Remote or Fairfax, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Lead WSD Workplace Service Delivery ServiceNow Developer in Fairfax, VA. Essential Functions: * Solution Discovery & Design: Work closely with Solutions Architects and Business Analysts to understand business outcomes and functional requirements, translating them into effective ServiceNow solution designs; Lead the design of complex, effective ServiceNow solutions aligned with business needs * Technical Implementation: Collaborate with cro
Posted 1 day ago | Updated 2 hours ago

Advisory Solution Consultant, Legal Service Delivery

ServiceNow, Inc.

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Remote or Dallas, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 7 days ago | Updated moments ago

Advisory Solution Consultant, Legal Service Delivery

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 7 days ago | Updated moments ago

Advisory Solution Consultant, Legal Service Delivery

ServiceNow, Inc.

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Remote or San Francisco, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 7 days ago | Updated moments ago

Advisory Solution Consultant, Legal Service Delivery

ServiceNow, Inc.

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Remote or New York, New York, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 7 days ago | Updated moments ago

Manager, IT Service Desk Technologies

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi
Posted 2 days ago | Updated moments ago

Delivery Manager

Kforce Technology Staffing

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Remote or Atlanta, Georgia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Atlanta, GA that is seeking a Delivery Manager who will utilize Agile principles, however familiar with waterfall to know when to merge the two together if needed. Responsibilities: * Working through testing cycles with Quality Assurance Team * Support and create plans for Pilots/Implementation to push code to customers * Change Management: Strategy, Organization, Measure, Improve, Motivate, Teamwork REQUIREMENTS: * Ability to understand or design projec
Posted 2 days ago | Updated 2 hours ago

Delivery Manager

Infinite Solutions Inc.

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Remote

Contract

Infinite Solutions Inc, headquartered at Sacramento, California, focuses on global delivery model to meet the needs of its most valued customers. Infinite Solutions Inc provides services in the areas of IT consulting, development, training and mentoring. Core areas of services include Custom application development; web applications, Mainframe and client server applications, telemedicine, application consulting services. Infinite Solutions Inc. is looking for a qualified individual to fill a rol
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Posted 2 days ago | Updated 5 hours ago