Bourne, Massachusetts
•
29d ago
General ResponsibilitiesProvides Service Desk support services including laptop and desktop support, software support, system and network access, and equipment loaning.Coordinates tasks associated with campus applications, including Blackboard, Google Workspace, Microsoft Office suite, websites and library systems.Triages Service Desk tickets to ensure tickets are appropriately assigned.Performs post-resolution follow-ups to tickets to ensure positive customer satisfaction.Conducts analyses and
Full-time
$56,700.8