Service Manager Jobs

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Service Desk Manager

LMI Government Consulting (Logistics Management In

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Tysons, Virginia, USA

Contract

Overview The Service Desk Manager is responsible for leading and managing a technical support team that delivers exceptional IT support to users across the organization. This position requires a combination of strong technical expertise, leadership skills, and customer service orientation to ensure timely resolution of IT issues and maintain high service quality. The role involves overseeing daily operations, mentoring staff, implementing processes, and driving continual service improvement ini
Posted 41 days ago | Updated 9 hours ago

Service Delivery Manager/Columbus OH (Onsite) 6 months Contract

Suncap Technology

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Columbus, Ohio, USA

Contract

Title: Service Delivery Manager Duration: 6 months Location : Columbus OH Need onsite mandatory in Columbus OH 5 days / week Job Profile Summary Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or subordinate managers and supervisors. Integral in the development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. These partners include technology segments. Responsib
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Posted 54 days ago | Updated 9 hours ago

Service Program Manager - Supply Chain

Foxconn

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Durham, North Carolina, USA

Full-time

The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate between FoxConn Tianjin, Mexico and Durham service centers to ensure all aspects of each after-sales business project are flawlessly executed. Duties and Responsibilities: Supply Chain Operation Coordination Coordinate internal resources for the flawless execution of supply chain projects.Ensure that all projects are delivered on-time, within scope an
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Posted 56 days ago | Updated 30 days ago

Infrastructure Service Delivery Manager

SAIC

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Anaheim, California, USA

Full-time

Job ID: 2505463 Location: ANAHEIM, CA, US Date Posted: 2025-06-30 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description Infrastructure Service Delivery Manager Anaheim, CA (On-site 4 days/week) Are you an experienced infrastructure leader who thrives in fast-paced enterprise environments? We're hiring a Servi
Posted 60+ days ago | Updated 10 hours ago

Data Center COE Service Site Manager

ABB Inc.

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Cary, North Carolina, USA

Full-time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Data Center Manager Data Center COE Service Site Manager At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and co
Posted 60+ days ago | Updated moments ago

FLEX Site Reliability Engineer - Service Availability Manager

Marriott International

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Bethesda, Maryland, USA

Full-time

Job Description This is a temporary position. The SRE Service Availability Manager plays a key role in ensuring the peak performance and availability of our Enterprise IT infrastructure and services. This position combines proactive site reliability engineering with adept incident command to lead our efforts in minimizing service disruptions and enhancing our technology landscape. With a focus on automation, cloud technologies, and continuous process improvement, the ideal candidate brings a mi
Posted 60+ days ago | Updated moments ago

Operations/Customer Service Delivery Manager

GovCIO

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Bethesda, Maryland, USA

Full-time

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im
Posted 60+ days ago | Updated 9 hours ago

Workday Financials Manager, Workday Service Center

RAND

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Santa Monica, California, USA

Full-time

Job Type: Regular Workday Financials Manager, Workday Service Center Join our dynamic team as a Workday Financials Manager, Workday Service Center, where you will lead and innovate within our Finance systems, primarily focusing on Workday Financials. Reporting to the Director of the Workday Service Center, you will manage a dedicated team responsible for the seamless operation of Workday Core Financials, Grants Management, Projects, Billing, and Procurement functionalities.This role is pivota
Posted 60+ days ago | Updated 9 hours ago

Service Management Manager (Remote in US)

Gainwell Technologies LLC

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Remote or Jackson, Mississippi, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Service Management Manager will be responsible for overseeing the implementation, administration, and continuous enhancemen
Posted 60+ days ago | Updated 8 hours ago

Cybersecurity / Network Security Manager

HCLTech

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Frisco, Texas, USA

Full-time

Cybersecurity / Network Security Manager Responsible for being trusted advisor to customer CISO. The role will be not only be required to interact with CISO and senior directors to help that address enterprise security challenges but also to proactively plan and execute the roadmaps for the organization. This role will be expected to participate in cybersecurity governance meetings with customer leadership and advise them. The role will work towards improving cybersecurity posture using differe
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Posted 39 days ago | Updated 15 days ago

Manager, IT Applications Service Delivery

Panasonic

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Peachtree City, Georgia, USA

Full-time

Overview The IT Applications Service Delivery Manager will be responsible for overseeing the delivery and support of software applications and services to meet business needs. Responsibilities A DAY IN THE LIFE: Service Delivery Management: Oversee the delivery of IT application services, ensuring they meet the agreed-upon SLAs.Monitor and report on service performance, identifying areas for improvement.Ensure effective incident, problem, and change management processes are in place. Team Man
Posted 3 days ago | Updated moments ago

Managed Service Lead, Information Systems Manager

Travelers

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Hartford, Connecticut, USA

Full-time

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and re
Posted 1 day ago | Updated 9 hours ago

Sr. Manager, IT Service Operations

Datanomics

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Remote

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th
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Posted 6 days ago | Updated 2 days ago

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC)

DBA Web Technologies

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New York, New York, USA

Full-time

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) 8+ years of Experience POSITION: Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) LOCATION: REMOTE (Must be based in NY or DC only) SALARY: Excellent Compensation with benefits + Bonus DURATION: Full-Time Remote SKILLS: Managing IT Support Teams, ServiceNow, Jira, Operational Analytics, ACD (Automatic Call Distributor) S
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Posted 6 days ago | Updated 2 days ago

Scrum Master - Program Manager (Sales & Service Technology)

Gartner

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Irving, Texas, USA

Full-time

Job Posting Title: Scrum Master - Program Manager (Sales & Service Technology) (Irving, TX) Hiring near our Irving, TX Center of Excellence About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that g
Posted 9 days ago | Updated moments ago

Principal Asset Manager, IT Service Management

Workday, Inc.

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Pleasanton, California, USA

Full-time

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a h
Posted 20 days ago | Updated moments ago

Finance Manager, Amazon Customer Service

Amazon Stores

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Seattle, Washington, USA

Full-time

Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others understand financial decisions and are trusted business advisors. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a
Posted 21 days ago | Updated 16 hours ago

Finance Manager, Amazon Customer Service

Amazon Stores

•

Seattle, Washington, USA

Full-time

Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others understand financial decisions and are trusted business advisors. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a
Posted 21 days ago | Updated 16 hours ago

Manager of Service Management- Salesforce

Georgia Institute of Technology

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Atlanta, Georgia, USA

Full-time

Job SummaryThe Manager of Service Management is responsible for for overseeing the development and implementation of service management frameworks that enhance the delivery and support of Information Technology services across the institution. This role involves collaborating with cross-functional teams to optimize processes, ensure compliance with industry standards, and promote a culture of continuous improvement. By aligning Information Technology services with the academic and administrative
Posted 22 days ago | Updated 22 days ago

Sr. Technical Program Manager, Amazon Customer Service

Amazon Stores

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Seattle, Washington, USA

Full-time

Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 20 languages (and growing). The Stores Product & Technology organization powers CS by developing elegant Customer a
Posted 21 days ago | Updated 16 hours ago