Service desk Jobs in Reston, VA

21 - 36 of 36 Jobs

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk Deputy Program Manager - Active Top Secret requiredJob Title - Service Desk Deputy Program Manager - Active Top Secret required

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

Deputy Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team to bring professionalism and initiative to a fas

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearanceJob Title - Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk AnalystJob Title - Service Desk Analyst

W. W. Norton & Company, Inc.Company Name - W. W. Norton & Company, Inc.

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Remote

Full-time

W.W. Norton is seeking a Service Desk Analyst to join its remote Service Desk team. The Service Desk Analyst is responsible for supporting the end users of our digital products. The Service Desk Analyst resolves product related issues while demonstrating expertise in customer service and technical knowledge as well as testing new products before they are released to market. This position reports to the Service Desk Supervisor. Essential Job Responsibilities Include: Provide support to our end us

Clinical Service Desk Representative (Radiology)Job Title - Clinical Service Desk Representative (Radiology)

IDC TechnologiesCompany Name - IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting client. Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : Clinical Service Desk Representative (Radiology) Location : 100% Remote Duration : Contract position Note - Healthcare, Radiology, Service desk experience. They have experience in taking calls from Doctors/Radiologists. Job Description: Serv

IT Service Desk ProfessionalJob Title - IT Service Desk Professional

Tranzeal, Inc.Company Name - Tranzeal, Inc.

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Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc

Service Desk - Level 1 - Bilingual English - Spanish RequiredJob Title - Service Desk - Level 1 - Bilingual English - Spanish Required

Randstad DigitalCompany Name - Randstad Digital

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Remote or San Clemente, California, USA

Full-time

job summary: The Service Desk Agent is responsible for answering customer calls, using chat to talk with the customer, responding to customer emails, and documenting the interactions in our ticketing system. The Agent will use the information gathered to diagnose and resolve the customer questions and issues remotely. This includes supporting a wide range of software, hardware, networks, and servers. Candidates should be fluent in both speech and writing of both English and Spanish. Shift(s) -T

Service Desk Analyst IIJob Title - Service Desk Analyst II

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk ManagerJob Title - Service Desk Manager

Top Prospect GroupCompany Name - Top Prospect Group

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Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Support, Tier 2 (Remote)Job Title - Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)Company Name - Irvine Technology Corporation (ITC)

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Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Service Desk Technician - Bilingual Dutch/EnglishJob Title - Service Desk Technician - Bilingual Dutch/English

LogicalisCompany Name - Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk EngineerJob Title - Service Desk Engineer

Nexus TekCompany Name - Nexus Tek

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Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Service

Service Desk Technician - Bilingual Spanish/English (TIER 1)Job Title - Service Desk Technician - Bilingual Spanish/English (TIER 1)

LogicalisCompany Name - Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

Help desk/ IT support/ Desktop Support/ Service Desk LeadJob Title - Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLCCompany Name - Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana